Beach hotel with 2 restaurants and 2 outdoor pools
Catch some rays on Hotel Isla del Encanto's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Isla del Encanto offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided.
Bathrooms include showers with rainfall showerheads, and bathrobes. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
A private beach and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hotel Isla del Encanto. During your stay, you're just a quick walk from Baru Church. You'll find features like 2 outdoor pools, 2 restaurants, and a full-service spa.
Enjoy local and international cuisine with a beachfront location at Don Juancho, one of the property's 2 restaurants
Take a swim in the 2 outdoor pools
Treat yourself to massages, body treatments, or aromatherapy at the spa
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes a private beach, volleyball, and kayaking
Just a 2-minute drive from Isla Grande Beach and a few minutes from Corales del Rosario National Park
Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Isla del Encanto you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property.
Smoking is allowed in designated areas at this 4-star Cartagena hotel.
Don Juancho - This beachfront restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Marea - Overlooking the ocean and garden, this buffet restaurant specializes in local cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
El Goyo - This sports bar is located on the beach. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Internet access
Parking and transport
Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM on request
Food and drink
2 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas
Restaurants on site
Don Juancho
El Goyo
Marea
Things to do
2 outdoor pools
Beach volleyball
Children's pool
Full-service spa
Kayaking
Outdoor pool (guest access)
Playground
Shopping
TV in common areas
Family friendly
2 outdoor pools
Children's pool
Grocery/convenience store
Laundry facilities
Playground
Conveniences
Grocery/convenience store
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Outdoors
Beach loungers
Beach umbrellas
Garden
Marina
On a private beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Body scrubs
Facials
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Pool access ramp on site
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
Designated smoking areas
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Dressing gowns
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with satellite channels
Food and drink
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Individual decor
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 11:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Hotel Isla del Encanto
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: COP 300000 (one-way), (up to 18 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - RNT 30258
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. Hotel Isla del Encanto offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 11:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
There is limited hot water on site.
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.