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Lo Chalet

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2 restaurants, lunch, dinner served; local and international cuisine
Couples treatment room(s), sauna, hot tub, steam room
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch, dinner served; local and international cuisine
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via Silvio Pellico 5, Bratto, Castione della Presolana, BG, 24020
  • Place, Seriana and Scalve Valleys
    ‪1 min walk‬
  • Place, Bernina Railway
  • Place, Le Chiese delle Diocesi Italiane Sanctuary
    ‪2 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪57 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (Mountain)

Double Room (Mountain)

Double Room (Mountain)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Hotel Milano Alpen Resort
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, 48 reviews
Hotel Milano Alpen Resort

About this property

Lo Chalet

Family-friendly ski hotel with 2 restaurants
Snow lovers will appreciate Lo Chalet's complimentary ski shuttle, as well as other onsite amenities such as a bar/lounge and a full-service spa.
Lo Chalet offers 10 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Castione della Presolana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpen Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Lo Chalet, you'll be within walking distance of Le Chiese delle Diocesi Italiane Sanctuary. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine with garden views at Al caminone, one of the property's 2 restaurants
  • Indulge with massages, facials, or aromatherapy at Alpen Spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and bike rentals
  • Just a 2-minute drive from Le Chiese delle Diocesi Italiane Sanctuary and a few minutes from Scanapa Ski LIft
  • Free ski shuttle service
  • Pets welcome for free (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Lo Chalet helps provide the perfect ski vacation with ski storage, skiing lessons, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This Castione della Presolana hotel is smoke free.

Guests are served free continental breakfast daily from 7 AM to 10:30 AM.
Al caminone - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Enoteca Milano - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al caminone
  • Enoteca Milano

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Lo Chalet offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Milano Lo Chalet Castione della Presolana
Hotel Milano Lo Chalet
Milano Lo Chalet Castione della Presolana
Milano Lo Chalet
Lo Chalet Hotel
Hotel Milano Lo Chalet
Lo Chalet Castione della Presolana
Lo Chalet Hotel Castione della Presolana

Lo Chalet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 13 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, the room is large and clean, there is a mini bar, and the bathroom is modern. A bit noisy in the morning because of other guests leaving. The parking lot is small, but there is another very large one just 50m far. These chalet is just next to the "main" hotel, which also have the spa. There is a reduction for guests of the chalet, and it's totally worthwhile. All the amenities are given at the entrance, so there's no need to bring anything. 5-star breakfast, with a very wide selection of bio and homemade products. Overall, I'd recommend it, and I would (and probably will) come back.
Stayed 1 night in Feb 2020

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini Price, 4 Star Stay

We enjoyed our little getaway to the Milano Alpen Resort. Lo Chalet was an excellent choice for us, offering a comfortable room at nearly 1/3 of the price of the suites in the main structure (just feet away). The check-in was at the front desk of the main building; we appreciated that they parked our car for us. Our room at Lo Chalet was moderately updated; we liked the modern touch of the wood wall above the bed with a recessed, illuminated image of the Pre Alps. Clean, updated bathroom, a cute terrace balcony with a view over the property/the mountains in the distance. The main attraction for us was the spa. Aesthetically clean and minimal, we enjoyed the thermal pool (though wished the water was warmer for our winter stay), the saunas and Turkish bath. Entrance to the spa was €25/pp including bathrobe, sandals, etc. Very tranquil. The Aperitivo was bustling, with live piano music. The bar area is chic, all floor to ceiling glass and warm wood beams. A very cool space. Dinner was traditional; we especially enjoyed the long dessert table. After dinner drinks at the bar had a chill nightlife vibe, a DJ and a mix of hip locals and guests. We snuggled on the couches, others played cards. The drinks were tasty. We slept through the continental breakfast, but were offered coffee after our late check-out which we enjoyed on the wrap-around patio in the sun. The staff was accommodating and friendly. Overall a pleasant experience and a lovely, relaxed stay.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Moris

Stayed 1 night in Jun 2025

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non è la prima volta che soggiorniamo qui e devo di esserci tornati perché ci troviamo davvero molto bene. Personale gentilissimo e disponibile e struttura davvero molto bella e ben tenuta. Ci torneremo. Diego e Valentina
Stayed 2 nights in Aug 2024

10/10 Excellent

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo ed accogliente, siamo rimasti solo per una notte ma abbiamo avuto modo di gustarci l’aperitivo sulla terrazza e di godere della colazione ricchissima, con estratti di verdura e fruttta, aranciata fresca, pietanze salate e dolci tra cui torte, pancakes e waffles. Torneremo per provare la spa, alla prossima!
Stayed 1 night in Jul 2024

6/10 Okay

Marco

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La struttura si presenta molto bella, dalle camere alla spa. Unica pecca è che la camera nel complesso “lo chalet” era poco insonorizzata, ogni volta che si apriva la porta principale si sentiva. Per il resto tutto perfetto
Stayed 1 night in May 2024

8/10 Good

Martina

Travelled with partner
Liked: Cleanliness, staff & service
Tutto bellissimo, ci buono (anche se il risotto era tiepido quando mi è arrivato), personale gentilissimo… unica pecca: camere molto fredda. tutto sommato, un bel soggiorno, torneremo sicuramente.
Stayed 1 night in Nov 2023

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Milano Alpen Resort lo Chalet offre un buon rapporto qualità/prezzo con un servizio eccellente, ottima colazione e cena. Se poi si vogliono camere più accessoriate e confortevoli, bisogna scegliere il corpo centrale. Ho provato tutte le sistemazioni e sono sempre rimasta soddisfatta perchè il servizio era adeguato a ciò che sceglievo di spendere nelle diverse occasioni.
Stayed 2 nights in Aug 2020

8/10 Good

Carlemilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Ottima struttura, camera spaziosa e letto confortevole. Bagno un po’ datato ma comunque in buone condizioni, unica pecca l’insonorizzazione della camera (ogni volta si sentivano le porte sbattere o rumori in corridoio). Colazione ricca e di buona qualità. Staff cortese e disponibile. Spa ben curata e confortevole.
Stayed 7 nights in Aug 2020

10/10 Excellent

Emanuele Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottimo hotel

Stayed 1 night in Jul 2020

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo. Bel ambiente, ottima colazione e ottimo servizio. La nostra camera era piccola ma confortevole. Il bagno un poco vecchiotto e da riconsiderare.
Stayed 1 night in Feb 2020

8/10 Good

Veronica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt Hotel i en småtrevlig stad.
Stayed 1 night in Sep 2019

10/10 Excellent

GIORGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regalo di compleanno perfetto

Ottima accoglienza, staff preparato ed attento, ottimo il servizio, insomma tutto perfetto, da raccomandare....
Stayed 1 night in Apr 2019

4/10 Poor

Daniele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Informazioni non coerenti

La camera dalla descrizione riportata sul sito prevedeva condizionatore e frigo bar, che in realtà non erano presenti. Il bagno aveva la tenda della doccia solo per metà.Arredo molto datato. Camera in alcuni punti con molta polvere.
Stayed 6 nights in Aug 2018

10/10 Excellent

joelle, Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons apprécié de pouvoir profiter des services de la partie plus luxueuse de l hotel. Mm si une partie est payante.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel milano castione della presolana

Ho prenotato una camera con Expedia. Sono stato contattato via mail dalla struttura per propormi di cambiare la camera, situata in una dependance, con un'altra presso il corpo centrale dell'albergo. Il tutto con un supplemento per notte di 50 euro e con un ingresso a persona presso il centro benessere. Non ho il termine di paragone perché non ho visto la camera iniizialmente asegnatami ma quella presa era davvero ok. Personale gentile e disponibile, ristirante curato e buona colazione. un soggiorno quindi piacevole ma credo che sia più giusto descrivere meglio le camere in fase di prenotazione.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ingvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vandringar i Italienska alperna.

Vilken service! Mr Roberto kom med förslag på vandringar, matställen och sevärdheter utan att i första hand gagna egna hotellet, ingav ett verkligt förtroende. Hotellets placering är bra utgångspunkt för vandringar. Fantastisk frukost och bra resturang.
Stayed 2 nights in Jun 2018

6/10 Okay

moris

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2018

8/10 Good

Marie France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, accueil agréable, chambre confortable, petit déjeuner très copieux, à recommander