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Hôtel Mercure Castres L'Occitan

4.0 star property

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Photo gallery for Hôtel Mercure Castres L'Occitan

Exterior
Superior Room, 1 Double Bed | Terrace/patio
Bar (on property)
Interior entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
201 Avenue Charles De Gaulle, Castres, TARN, 81100
  • Place, Maisons sur l'Agout
    ‪17 min walk‬
  • Place, Place Jean Jaurès
    ‪18 min walk‬
  • Place, Castres Exhibition Center
    ‪20 min walk‬
  • Airport, Castres (DCM-Mazamet)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Minibar, desk, soundproofing, free cots/infant beds

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

Hôtel Mercure Castres L'Occitan

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hôtel Mercure Castres L'Occitan offers 62 accommodations with minibars and complimentary bottled water. 21-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Castres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
During your stay at Hôtel Mercure Castres L'Occitan, you'll be within walking distance of Maisons sur l'Agout. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at L Occitan
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute drive from Place Jean Jaurès and a few minutes from Maisons sur l'Agout
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Mercure Castres L'Occitan offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hôtel Mercure Castres L'Occitan. Self parking is free.

This 4-star Castres hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
L Occitan - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Occitan

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 21-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during February, March, April, October, November, and December:
  • Swimming pool
The property will be renovating from February 17 2026 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Castres L'Occitan Hotel
LOGIS L'Occitan Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Hotel Castres
L'Occitan Hotel Castres
L'Occitan Hotel
L'Occitan Castres
Mercure L'Occitan Hotel
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Hôtel Mercure Castres L'Occitan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 177 reviews
Rating 8 - Good. 55 out of 177 reviews
Rating 6 - Okay. 15 out of 177 reviews
Rating 4 - Poor. 2 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Phil

Stayed 2 nights in Nov 2025

10/10 Excellent

Saul

Stayed 1 night in Jun 2023

8/10 Good

Constance

Stayed 1 night in Feb 2022

6/10 Okay

Stephan

Liked: Cleanliness, property conditions & facilities, room comfort
Piscine fermée, dur quand on prend l’hôtel pour cela
Stayed 1 night in Aug 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for beautiful surroundings

Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
Stayed 4 nights in Jul 2020

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not a 4 star.

The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover in Castres

Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
Stayed 1 night in Nov 2018

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Castres with friendly staff

Recently renovated, very friendly staff, very quiet.
Stayed 1 night in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop

It was an overnight stop in cloudy weather, so the indoor covered pool area was good for relaxing. Dinner in hotel was good. Outstanding staff service, very helpful and all spoke English well. Gave us lots of town history and features.

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly three star hotel

Good hotel 15 minutes walk from town centre. Helpful staff, good service. Very small room, but good value for money.

10/10 Excellent

Jack, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Hotel was very clean and comfortable, parking was convenient, and staff was courteous. We had a restful stay in this hotel for two nights before journeying on. We did not eat in the hotel restaurant as prices were high. We thought the breakfast cost was too high but later regretted that decision as it was difficult to find an alternate cafe or restaurant for breakfast in the town.

10/10 Excellent

Veronique

Stayed 1 night in Dec 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

dav

Stayed 1 night in Dec 2025

8/10 Good

Andrian

Stayed 1 night in Oct 2025

6/10 Okay

Alexandre

Business traveller
Liked: Cleanliness, staff & service, room comfort
État général vieillissant. Ampoule clignotante dans la sdb Pdj classique produits de qualité passable Service ok au Check out mais Check in expéditif Rapport qualité/prix global en dessous des attentes
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre impeccable et accueil au top

Chambre très confortable et d’une propreté irréprochable. Le personnel d’accueil est très sympa et toujours prêt à rendre service. Je recommande sans hésiter !
Stayed 1 night in Oct 2025

8/10 Good

CYRIL

Business traveller
Liked: Staff & service
REPAS MOYEN QUALITATIVEMENT
Stayed 1 night in Oct 2025

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
la piscine ferme à 19h pour ne pas gener les personnes au restaurant alors qu'il fait 42° ?? :-(
Stayed 1 night in Aug 2025

6/10 Okay

Corinne

Business traveller
Liked: Room comfort

Climatisation

Bon séjour néanmoins aucune autonomie sur la climatisation qui n’a pas donné satisfaction une fois allumée par le personnel. Il faut demander à l’accueil de l’activer pour pouvoir l’allumer. Il faisait plus frais dans le couloir que dans la chambre !!!
Stayed 1 night in Aug 2025

4/10 Poor

Frederic

Liked: Cleanliness
Stayed 3 nights in Jul 2025