"great hotel , ideal city centre location. The only problem was, the beds were a little too hard. Oh and you must use the roof bar, staff great, cockta ... " More
10 Sep 2018 by Guest Relation RM
Dear Mr. Paul, thank you very much for sharing your comments on Ebookers, allowing us to monitor our services and make them closer to our guests’ expectations. We are pleased to read that you consider UNA Hotel Palace a great one, thanks to our property city centre location, our team and the Etnea Roof Bar & Restaurant, where our guests can spend delicious moments enjoying the excellence of Italian food & wine and agreeing with you amazing views. Taking great care of your preference about softer beds, we confirm you with pleasure that a topper can be put on demand to make our Italian brand quality mattress, as per our guests' liking. We look forward to welcoming you back and we also hope you will visit the other hotels centrally and strategic located too in the most beautiful cities and resorts in Italy. Very best regards, Rita Monfrini Guest Relation UNA Hotel Palace
3 Apr 2017 by Guest Relation RM
Dear Sir and Madame, thank you very much for your positive feedback and appreciating our hospitality and the quality of our services. We will be very glad to assist you in occasion of your next stay here to discover more and more the Sicilian beauties. In the meantime, we invite you also to visit the other centrally located Italian design hotels of our group in Italy. Very best regards, Rita Monfrini Guest Relation UNA Hotel Palace
12 Jan 2024 by palacecataniaunaesperienze
Dear Kari,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze
29 Nov 2022 by palacecataniaunaesperienze
Dear piia,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze
29 Apr 2022 by Guest Relation RM
Sehr geehrter Hr. Andreas, vielen Dank für diese tolle Bewertung und Ihr nettes Feedback! Es ist fantastisch zu lesen, dass es Ihnen bei uns so gut gefallen hat. Das Team sendet ganz viele Grüße aus dem schönen Sizilien. Bis bald! Massimiliano Torre General Manager Palace Catania | UNA Esperienze
19 Feb 2022 by Guest Relation RM
Lieber Herr Rudolf, vielen Dank für das tolle Feedback! Es freut mich sehr zu lesen, dass es Ihnen gut bei uns gefallen hat. Unser Hotel ist in der Tat sehr Zentral und es freut mich auch zu lesen, dass Sie unseres ruhigen Zimmer genießen konnten. Wir hoffen Sie bald wieder bei uns Begrüßen zu dürfen. Mit freundlichen Grüßen, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
20 Sep 2021 by Guest Relation RM
Liebe Frau Lavinie, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat und danken für Ihr Feedback, dass hilft uns unsere Service zu verbessern. Sollte Sie Ihre Reise erneut nach Sizilien führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
29 Feb 2020 by Guest Relation RM
Cher Monsieur / Chère Madame, merci d'avoir partagé votre agréable expérience de séjour dans notre hôtel de design au centre de ville de Catane, magnifiquement situé pour découvrir les beautés du territoire sicilien. Nous sommes ravis aussi de lire vos gentils mots à propos de notre personnel dédié aux clients, afin que vous puissiez avoir un séjour proche de vos attentes et signé UNA Esperienze. Au plaisir de vous accueillir dans l'avenir le plus proche parmi nous. Très sincèrement, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
17 Aug 2019 by Guest Relation RM
Cher Client, c'est avec beaucoup de joie que nous recevons votre excellent commentaire qui met en avant les qualités de service et d'accueil délivrées par notre équipe. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau prochainement pour une pause bien-être sur notre jolie ville baroque du baroque sicilien. Bien sincèrement Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests driving to the property should contact this property in advance.
Palace Catania | UNA Esperienze offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-out is available.
