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4.1 out of 5

"The staff are great can't do enough for you. This is our 5th stay at the Marriott City Centre Liverpool but I'm afraid to say it'll be our last. We al ... " More

By a verified traveller on Mon 18 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Liverpool Marriott Hotel City Centre. During your stay, you'll be connected to a shopping centre and just a quick walk from Liverpool Empire Theatre. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. This 4-star hotel has 146 rooms over 6 floors. All rooms offer pillowtop beds and Smart TVs.

  • All rooms offer pillowtop beds, separate sitting areas and 24-hour room service
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the beds and the helpful staff
  • Steps from St. George's Hall and World Museum Liverpool

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Liverpool Marriott Hotel City Centre ratings based on 14 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Liverpool Marriott Hotel City Centre

Everyone (12) Couples (2)
3 out of 5
The staff are great can't do enough for you. This is our 5th stay at the Marriott City Centre Liverpool but I'm afraid to say it'll be our last. We always choose this hotel because of the pool, sauna and steam room, we went to use these facilities to find they had been closed down for two months. We were there in June and they were open then. This was very disappointing and we would look for a hotel with these facilities next time, so won't be staying again. We also had a problem before we left ynis morning, I was in the shower and the hot water went off. After ringing reception, we were told the hot water would be off until 3pm, we had to check out at 12pm!

Posted by on 18 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Lewis

Good afternoon, I hope you are well and having a wonderful weekend. Firstly, please allow us to apologise for your bad experiences regarding the water and the pool closure. Unfortunately the pool facilities were closed recently, although we hope this didn't trouble your good selves too much throughout your stay. I do hope everything else during your stay was fantastic though! Have a great weekend! Lewis - Front Office.

5 out of 5

Posted by on 17 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by KZ

Hi, thank you for taking the time to leave a review. I'm glad to hear it was 5 out of 5 for the stay, and hopefully you will stay with us again next time you're in Liverpool! Kind regards, Kifaya _ Front Office

5 out of 5
Lovely hotel has a lovely pool and is central to lots of interesting things to do

Posted by on 3 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by LiverpoolMarriottRian

Thank you very much!

4 out of 5
good location close to rail and city. Reception staff very informative about the city which was good. Breakfast had a good choice. Room was comfortable and clean, however our sleep was disturbed all night by constant noise (generator?) room number 444.

Posted by on 14 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by LiverpoolMarriottRian

Thank you for the kind and thorough review, Julie. We are glad to see you enjoyed your stay! As for the noise outside the room we are currently looking into this and would like to thank you for bringing it to our attention.

4 out of 5
Excellent central location for all the tourist areas. Longest walk was to Albert Dock which was only 10 mins away . Train station empire theatre and world museum on the doorstep ! Beware £100 is taken from a card on check in !! Overall would recommend this hotel as will still allow a family consisting of 3 adults and 1 child stay in a family room other hotels would only offer 2 rooms.

Posted by on 23 Apr 2018

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5 out of 5

Great service & excellent location

Pros: Ease of check in, location & car park
Cons: Nothing
Location: A very short walk from St Johns Market
Reception staff were excellent especially Alan who allowed us to check in early to get ready for a wedding The hotel is in a perfect location opposite St George’s Hall & 2 mins from Lime st station Car parking in Queens Square Car park is £12 payable at reception & you can leave your car there overnight & all the next day even after you have checked out - brilliant!

Posted by , from Warrington on 17 Nov 2017

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4 out of 5

Lovely hotel

Pros: Friendly and welcoming staff
Location: Very handy for train station and centally located for mostattractions
Celebrating wedding anniversary and always enjoy staying at marriott hotels ,,standard is always good

Posted by , from york uk on 31 Oct 2017

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3 out of 5

Not value for money

I stayed with my two daughters. We arrived after 3pm wanting to freshen up and go straight out but had to wait till an hour after official check in as our room wasn't ready - ' the hotel was full last night ' didn't really cut it as an acceptable excise. However the staff were all lovely and I wasn't going to shoot the messenger but it did muck our arrangements up and when paying £300 for a double with sofa bed I didn't anticipate anything other than top notch service

Posted by , from Manchester on 18 Sep 2017

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5 out of 5

Central to everything

Great stay.. friendly staff.. great food.. housekeeping excellent... very clean.

Posted by , from Cork City , Ireland on 26 Apr 2017

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5 out of 5

Lovely hotel.very central. I rea

I really enjoyed staying at de Marriott. It was very comfortable clean and friendly. Good was excellent. Will definitely stay there again.

Posted by on 21 Mar 2017

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About the Liverpool Marriott Hotel City Centre

Location One Queen Square, Liverpool, England L1 1RH

Renovations + Closures

This property is closed until further notice.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 69514 square feet (600 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and dry cleaning/laundry services are also featured at the business-friendly Liverpool Marriott Hotel City Centre. For a fee, parking is available. This 4-star Liverpool hotel is smoke free.

  • 146 guestrooms or units
  • 6 levels
  • 69514 sq ft of conference space
  • 600 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Liverpool (LPL-John Lennon) (13.8 km / 8.6 mi)
  • Train station: Moorfields Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Liverpool Marriott Hotel City Centre offers 146 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Liverpool hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

The Brew Bar Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Oliver's – This restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Self-parking fee: GBP 12.00 per day
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Liverpool City Centre Marriott
  • Marriott Hotel Liverpool City Centre
  • Marriott Liverpool City Centre
  • Liverpool Marriott
  • Marriott Liverpool
  • Liverpool Marriott Hotel City Centre
  • Liverpool Marriott City Centre
  • Liverpool Marriott City Centre
  • Liverpool Marriott Hotel City Centre Hotel
  • Liverpool Marriott Hotel City Centre Liverpool
  • Liverpool Marriott Hotel City Centre Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.