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Mandarin Plaza Hotel

4.0 star property

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Photo gallery for Mandarin Plaza Hotel

Front of property
Lobby
Front of property
Daily cooked-to-order breakfast for a fee
Executive Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Archbishop Reyes Avenue Corner, Escario St, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪5 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪10 min walk‬
  • Place, Ayala Malls Central Bloc
    ‪18 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior (2 Single Beds)

Superior (2 Single Beds)

Superior (2 Single Beds)

8.0 out of 10
Very good
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe (1 King Bed)

Deluxe (1 King Bed)

Deluxe (1 King Bed)

8.8 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom (Premier)

Deluxe Room, 1 Bedroom (Premier)

Deluxe Room, 1 Bedroom (Premier)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 King Bed

Luxury Studio Suite, 1 King Bed

Luxury Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Mandarin Plaza Hotel

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Mandarin Plaza Hotel offers 350 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The shopping around Mandarin Plaza Hotel gets high marks from our customers. During your stay, you're just a quick walk from Ayala Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a meeting room, and an elevator
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino
Mandarin Plaza Hotel offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Mandarin Plaza Hotel also features spa services, concierge services, and a front-desk safe. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 488 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Plaza Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 688 for adults and PHP 488 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Cebu City
Mandarin Plaza Hotel Hotel Cebu City

Mandarin Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ROSALINDA

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, spacious room, next to Ayala mall, restaurants, etc
Stayed 2 nights in Jan 2026

10/10 Excellent

Eufemia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its clean and welcoming.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing my family enjoy it!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff isgreat. I have been coming here for years, its always a great stay. I don't go anywhere else when im in cebu city.
Stayed 1 night in Jan 2026

2/10 Terrible

Roger ( Gurmeet )

Disliked: Amenities
Everything was so wrong. I booked an Executive Room. I went to check in around 1 pm and was told to wait till 3pm. Room given ahd no Smart TV, Y. Had simple 1980 cable channels, No bidet in toilet, No glass fir water or deinks. Only disposable paper cup. The AC was broken, making noise. No towels in bathroom initially, had to ask for it and they said for eztra towell, there will ve charges!! I told them that their arw no towels in the bathroom. Staff in the reception were so unprofessional and rude behavior and attitude
This was my Executive Room
Stayed 2 nights in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Big clean room, quiet and nice staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia, Montreal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

6/10 Okay

Nerisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Neil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently a great hotel. I been coming here for 10 years and they never disappoint. When im in Cebu City, i only stay at this hotel. I have over 20 visits.
Stayed 1 night in Sep 2025

2/10 Terrible

Bryle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working very well, I asked if I can be transferred but they refused. The room is super old. Breakfast was terrible. I don't recommend this property.
Stayed 1 night in Jan 2026

10/10 Excellent

Waikiki, SeaTac

Travelled with partner
Liked: Staff & service, amenities
Friendly staff & budget, good location, we'll be back again,
Stayed 2 nights in Dec 2025

10/10 Excellent

Marlou

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Friendly staff. Had a standard room that was spotless but a little dated.
Stayed 2 nights in Dec 2025

8/10 Good

Zusuette

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Benito B.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew, Camana Bay

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms and great location. Staff from Front desk, security and house keepong a
Stayed 3 nights in Nov 2025

8/10 Good

Daniel

Stayed 3 nights in Nov 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very busy and choice limited ,area around hotel was not inviting (only the mall for anything to do that I found )
Stayed 2 nights in Nov 2025

8/10 Good

shawn

Stayed 2 nights in Nov 2025

8/10 Good

Julius, Surprise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and location.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymund

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, amenities
Big and clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Amyphil, Hercules

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , stuff are helpful and very friendly
Stayed 3 nights in Oct 2025

8/10 Good

Norman

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I have been coming to the Mandarin for several years now, and have always enjoyed my stay. This time I needed to stay at a different hotel (Seda Hotel) for the first few nights as the Manderin was fully booked. This opened my eyes to the Mandarin's shortcomings. The Manderin is showing it's age. Although the rooms are nice, the halls for the rooms are quite bland. Also the breakfast at the Manderin can't even compare to the Seda Hotel. I like to have 3 bath towels with me in the room. The Manderin charged me 400php per night for the extra towel. Seems like they value money over customer care. With all this being said the Mandarin is a good second choice for future trips.
Stayed 2 nights in Oct 2025