Mandarin Plaza Hotel

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Cebu •1 Room

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Cebu • 1 Room

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2.7 out of 5

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"This is certainly not a Four Star Hotel as advertised. On saying that, paying 50 USD for Bed & Breakfast is a bargain. To pay much more is not worth ... " More

By a verified traveller on Thu 12 Apr 2018

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Deluxe (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

€40* Per night/room 13 May - 14 May

Superior (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Mandarin Plaza Hotel, you're just a quick walk from Ayala Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

Free WiFi
Free self-parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Cooked-to-order breakfast served daily for a fee
Amenities include a front desk safe, a meeting room and a lift
Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino

Mandarin Plaza Hotel ratings based on 3 Verified Reviews

Review Summary

2.7 out of 5 2.5 out of 5.0

Room cleanliness 2.5 out of 5.0

Service & staff 3.0 out of 5.0

Room comfort 3.0 out of 5.0

Hotel condition 2.5 out of 5.0

Guest reviews for Mandarin Plaza Hotel

1 out of 5

The room was a good size but the cleaning was terrible. The bathroom had mold which has been there weeks. On asking to speak to the Duty Manager I was informed that all management were in a meeting. I said I would come back later, For the next 24 hours no manger available. They sent me a "so called Supervisor" who was just plain useless. I explained and showed her the pictures of the mold she just smiled. I said I wanted to see the manager and she said not possible. I said I would be down later as going out. Two hours later on returning to the room no cleaning and when I checked out the mold was still there and no manager at all. Totally disgusting.

Posted by Royston, from U.K.. on 10 Oct 2018

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3 out of 5

You Get What You Pay For

Pros: Locality

Cons: Good Re Vamp

Location: Shopping Mall within minutes, If you want the SM Mall 100 peso in taxi. Taxis good on standby at hotel.

This is certainly not a Four Star Hotel as advertised. On saying that, paying 50 USD for Bed & Breakfast is a bargain. To pay much more is not worth the money. 95% of the staff are good, but like all places you get a couple which are bad which can change your opinion. I did not let this bother me. Check In / Out OK Room for improvement, but acceptable. Room was big but showing age. Breakfast moderate but like %99 of hotels cold. Evening menu small but well worth the money Good portions. Certainly no need to go out for a meal. Drinks well priced for a hotel. Swimming Pool small but again acceptable. Would certainly recommend if on budget. This is the first time I have stayed in what I call a cheap Hotel. What I spent altogether with food & Drink would not even have been 1 night at my normal hotels I stay in. Would I stay here again YES I have already booked. Going for the expensive fancy hotels with a good name is very deceiving and costly. STAY HERE.

Posted by Royston, from London on 12 Apr 2018

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4 out of 5

Zentral gelegen , grosse zimmer, in die jahre gekommen aber noch ok ,.. Personal sehr nett , Frühstücks Buffett ok, Preisleistung ok , werde es wieder buchen.

Posted by a verified traveller on 27 Dec 2018

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About the Mandarin Plaza Hotel

Location Archbishop Reyes Avenue Corner, Cebu, Cebu 6000

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mandarin Plaza Hotel also features spa services, concierge services, and a front desk safe. Self parking is free. This 4-star Cebu hotel is smoke free.

1 building
350 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Front desk safe
Concierge
Lift
No smoking on site
Bar or lounge
Coffee shop
1 conference room
Dining venue

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Free WiFi
Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Parking: Free self parking

Room Amenities

Mandarin Plaza Hotel offers 350 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

In-room dining
LCD television
Cable channels
Fridge
Coffee maker
Shower
Housekeeping (daily)
Local calls (free)
Hairdryer
Safe
Toiletries (free)
Telephone
Desk
Air conditioning
Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

On-site venue – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.

Pet Policy

Pets and service animals are not allowed at Mandarin Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash. Noise-free guestrooms cannot be guaranteed.

Noise-free rooms not guaranteed
UnionPay
Cash or credit card deposit required
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

Deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately PHP 588 for adults and from PHP 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Hotel Cebu

You should know

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.