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Iolida Beach by Smile Hotels

4.0 star property

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Photo gallery for Iolida Beach by Smile Hotels

2 outdoor pools
Sun deck
Restaurant
Restaurant
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Agia Marina Neas Kydonias, Chania, Crete, 73014
  • Place, Stalos Beach
    ‪1 min walk‬
  • Place, Agia Marina Beach
    ‪15 min walk‬
  • Place, War Shelter of Platanias
    ‪3 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪26 min drive‬

Room options

View all photos for Standard Apartment

In-room safe, desk, soundproofing, iron/ironing board

Standard Apartment

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

View all photos for Superior Studio

In-room safe, desk, soundproofing, iron/ironing board

Superior Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Single Trundle Bed

View all photos for Standard Studio

In-room safe, desk, soundproofing, iron/ironing board

Standard Studio

  • Sleeps 3
  • 2 Single Beds OR 1 Single Trundle Bed

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Exterior
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  • Breakfast included
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 34 reviews
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About this property

Iolida Beach by Smile Hotels

Beach hotel with 2 outdoor pools, near Agia Marina Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Iolida Beach by Smile Hotels offers 139 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Chania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Iolida Beach by Smile Hotels, you're just a quick walk from Stalos Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a beach bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Just a 1-minute drive from Agia Marina Beach and 11 minutes from Old Venetian Harbor
Iolida Beach by Smile Hotels is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Iolida Beach by Smile Hotels, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Iolida Beach by Smile Hotels. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chania hotel.

MARINA RESTAURANT - Onsite buffet restaurant.
BRIDGE RESTAURANT - Onsite buffet restaurant. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BRIDGE RESTAURANT
  • MARINA RESTAURANT

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1042Κ035A0173201
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Iolida Beach Aparthotel Chania
Iolida Beach Aparthotel
Iolida Beach Chania
Iolida Beach
Iolida Beach Hotel Agia Marina
Iolida Beach
Iolida By Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel
Iolida Beach by Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel Chania

Iolida Beach by Smile Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 20 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ceci

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was extraordinary! A lot of variety, every day there were different themes, the flavor is incredible and many options for all tastes. Mainly at dinner. My congratulations to the chef! He always looked very aware of everything. The breakfast is varied. The snacks on different days there are options of gyro, pizzas and bbq that were incredibly delicious. There are different drink options and the service in Marina and bridge bar is very good. The rooms are very comfortable and spacious. I loved the hotel
Stayed 7 nights in Jul 2025

8/10 Good

Sunny Sahil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were lovely and nice, vegetarian food was not great but there are loads of resturants around within 10mins walk. Beach was lovely. They upgraded us to a suite (sea view) which was absolutely lovely of them to do but it was quite a bit of track to get the room. Would love to go back and would recommend this hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, very clean, daily rooms cleaning. Full food and drinks availability, quality if food average +
Stayed 7 nights in May 2025

6/10 Okay

Rafal

Travelled with family
fan in the room did not work, despite notifying staff (it was not a very hot period though) foul odour from the drain pipe, they fixed it after a few days and in fairness fixed that sooner than I got to complain about it overall wear-and-tear of furniture and surfaces like in 3-star hotel breakfast like in 3-star hotel (no good dried sausage slices or cheeses, no juices) family complained that pool is not heated - it was the temperature for serious swimming, not casual splashing
Stayed 7 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Our view from the balcony was very nice. The biggest upset was at the time of booking was when we contacted an Expedia customer service agent to confirm if the room was in fact all inclusive (as it was advertised as an all inclusive hotel) the agent confirmed that this room was all inclusive but that he couldn’t book it through his system and that we had to do it ourselves online. Unfortunately when we checked in we were told our room doesn’t have the inclusive package. Very disappointing for the price we paid for 4 nights and the dated condition of the room and hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

KlubMarcus, Miami Beach, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is as advertised on Expedia. I recommend staying at the start or end of the tourist season. There are more room options available so you can get an upgrade and there are no crowds. We're considering coming back next year with the entire family. The only problem was the lack of 24/7 maintenance and administration during the slower months. Not a big deal for non-emergency requests. Otherwise, the property is clean, has amenities galore, and the area has amazing restaurants, and the view from our balcony garden to the sea is spectacular.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Allison, VANCOUVER, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and friendly and the facilities were very well maintained. Also the proximity to everything in Chania was great!
Stayed 3 nights in Sep 2018

10/10 Excellent

Chris

Great hotel

We recently enjoyed a fantastic week in Crete at Iolida. With 2 pools and also beach access makes for great choice especially with kids. There are plenty of restaurants to also eat at within walking distance. Staff at hotel also very friendly and willing to help.
Stayed 7 nights in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

PNINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

Ruks, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is perfectly located

Hotel is located in a very good place in Chania, a 15min bus ride from the town centre. Hotel was on the beach which is excellent and woke up to sea views. Hotel staff were very helpful and catered to all our needs. Rooms were big and spacious, cleaned on a daily basis by very friendly cleaners.

6/10 Okay

Pia Gabriele

Travelled with partner
Liked: Staff & service, amenities
Zimmer war veraltet und hätte besser gereinigt sein können. Hervorzuheben ist aber das Personal und der Service! Alles in Einem war es dort in Ordnung und für einen kurzen Urlaub ausreichend.
Stayed 5 nights in Sep 2025

8/10 Good

Nora Amalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Janne

Stayed 10 nights in May 2025

8/10 Good

Jens

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fint hotel. Ligger central både til byerne, de bedste strandene og restauranter. Dejligt poolområde og suveræn udsigt fra de højst beliggende lejligheder :-)
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucun problème à signaler. Avantage d'avoir une kitchenette dans la chambre; cela est très plaisant.
Stayed 4 nights in Apr 2019

10/10 Excellent

cathy, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour parfait

Chambre grande confortable jolie deco très propre proche plage et commodité et bon resto Personnel très très agréable et très très sympa piscine de l hôtel super jolie et propre Resto de l hôtel bon et choix Seul petite critique le manque d animation le soir dans l hôtel Séjour parfait
Stayed 7 nights in Jul 2018

8/10 Good

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli perhematkailijalle

Hotelli sijaitsee parinkymmenen minuutin matkan päässä Hanian lentokentästä. Hotellin lähialueella on paljon ravintoloita ja peruskauppoja, joten alueelta ei välttämättä tarvitse lähteä pidemmälle. Hotellilla on oma rantapätkä ja varsinkin pienten lasten kanssa matkustaessa loiva hiekkapohjainen ranta oli mitä mainioin. Hotelli oli mielestäni hyvä 4 tähden hotelli. Huoneet siistejä ja riittävän tilavia kahdelle aikuiselle ja kahdelle pienelle (5 ja 3 vuotiaat) lapselle. Kaksi uima-allasaluetta varmisti sen, että tilaa riitti sekä uimareille että auringonottajille. Ainoan miinuksen annan aamiaisesta. Vaihtoehtoja oli rajallisesti ja laatu vain keskinkertaista.
Stayed 6 nights in Jul 2018

10/10 Excellent

Teemu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taattua laatua

Tilavat huoneet ja loistava sijainti. Siisti
Stayed 4 nights in Jul 2018

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