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8 Jan 2018 by Antonio (Front office)
Dear guest, I am sorry to read that you had a not so good experience at our hotel. I apologize for the inconveniences caused. Please be assured that steps have been taken to avoid unpleasant surprises for our customers I hope that we will regain your confidence for your future stay at the Leonardo Charleroi City Center. Regards Antonio (Front Office)
Leonardo Hotel Charleroi City Center offers its guests laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Public spaces have free WiFi. Leonardo Hotel Charleroi City Center also features express check-out, a front desk safe, and a lift. Smoking is allowed in designated areas at this 3-star Charleroi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Leonardo Hotel Charleroi City Center offers 67 accommodations with minibars and a safe. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers. This Charleroi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
