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Aloft Charlotte Ballantyne

3.0 star property

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Lobby
Lobby
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Gym

Explore the area

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13139 Ballantyne Corporate Place, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪2 min walk‬
  • Quail Hollow Club
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking

aloft, Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(45 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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AC Hotel Charlotte Ballantyne

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  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 387 reviews
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About this property

Aloft Charlotte Ballantyne

Suburban hotel with area shuttle service and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Aloft Charlotte Ballantyne offers 136 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Aloft Charlotte Ballantyne. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from The Amp Ballantyne and 6 minutes from President James K. Polk State Historic Site
  • Free local-area shuttle service
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Aloft Charlotte Ballantyne offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 527 square feet (49 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Aloft Charlotte Ballantyne. A free area shuttle within 2.00 miles is available. Self parking is free. A complete renovation of Aloft Charlotte Ballantyne was completed in September 2019.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Refuel - This bistro serves breakfast and light fare.
W xyz Bar - Onsite bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 13 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Refuel
  • W xyz Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Games
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (527 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2019
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls and an off-leash area are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 13.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Ballantyne
Aloft Ballantyne Charlotte
Aloft Ballantyne Hotel
Aloft Ballantyne Hotel Charlotte
Aloft Charlotte
Aloft Charlotte Ballantyne
Ballantyne Aloft
Charlotte Aloft
Charlotte Aloft Ballantyne
Charlotte Ballantyne
Aloft Charlotte Ballantyne Hotel Charlotte
Aloft Charlotte Ballantyne Hotel

Aloft Charlotte Ballantyne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 2 nights in May 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, prime location in beautiful Ballentyne.
Stayed 1 night in Apr 2025

10/10 Excellent

Danna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Loved the pool !
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel in a great area!
Stayed 2 nights in Apr 2025

8/10 Good

Linda

Stayed 3 nights in Mar 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Mar 2025

10/10 Excellent

Leander, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful & professional! I appreciate you guys Keep Up The Amazing Professionalism🍻
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with family
Liked: Amenities
The staff was very friendly and they took care of the problem with the toilet quickly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wonderful staff and beautiful room. Thank you so much
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laquea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfy! Checking in and out was a breeze! Def go check out "The Bowl at Ballantyne" for dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Hoshea B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to Uptown Charlotte
Stayed 1 night in Mar 2025

10/10 Excellent

Gary F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robin

Travelled with partner
Walls are paper thin.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

David

Travelled with family
Liked: Amenities
Unfortunately the hotel experience was not as described. It was loud. Kids everywhere(a sports group), they were constantly running all over the place, being loud and disruptive. The staff seemed to not care and were short handed. Both days we waited 20 minutes for breakfast items like a bagel with cream cheese.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was amazing! We are already planning our next trip here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and shopping experience
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Stayed 2 nights in Feb 2025