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Embassy Suites Hotel Charlotte

3.5 star property

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Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Indoor pool
Exterior
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Room service

Explore the area

Map
4800 S Tryon St, Charlotte, NC, 28217
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102.00 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

Suite, 1 King Bed, Non Smoking (Parlor) | Living area

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(46 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, down duvets, in-room safe, desk

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

King, Premium Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Charlotte Ayrsley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is €179
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Embassy Suites by Hilton Charlotte Ayrsley

About this property

Embassy Suites Hotel Charlotte

Hotel with free breakfast, in the vicinity of Charlotte Convention Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. On-the-go breakfast is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Embassy Suites Hotel Charlotte gets high marks from our customers. During your stay, you'll be within walking distance of Renaissance Park. A free roundtrip airport shuttle, a free area shuttle, and a free manager's reception are available.
  • Free on-the-go breakfast served daily
  • Enjoy American cuisine while dining at E'terie Grill & Lounge
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Charlotte Convention Center and 6 minutes from Bank of America Stadium
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Charlotte offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites Hotel Charlotte. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 117 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

helana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with fun happy hour and great pool with outdoor area!! Would stay here again!!
Stayed 1 night in Mar 2025

10/10 Excellent

shatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, atmosphere wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025

10/10 Excellent

abrayshia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

HADASSAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and hospitable, especially the check-in gentlemen.
Stayed 1 night in Mar 2025

10/10 Excellent

Tamya

Liked: Staff & service, property conditions & facilities
I loved it 😍
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities
Hotel guests were loud
Stayed 1 night in Mar 2025

10/10 Excellent

Heath

Stayed 1 night in Feb 2025

10/10 Excellent

tearether

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Staff is very professional. Will stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lady

Liked: Cleanliness, staff & service
The staff at the front desk were a little nonchalant but the staff in the dining and bar were fabulous! The property was old but well kept. I wish there was hotel security for the parking lot. However, we had a great stay. The hotel was quiet. Breakfast was delicious! The only downfall was the pool was not clean enough to swim in. Otherwise, everything was fine.
Stayed 2 nights in Feb 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place, Definitely my go too place when I visit!!
Stayed 1 night in Mar 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy
Stayed 1 night in Feb 2025

10/10 Excellent

George

Stayed 2 nights in Feb 2025

8/10 Good

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and conveniently located.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected visit

I came in at midnight with lots of other people from the airport. We had all had our flights canceled, but the front desk handled us swiftly and with grace. They even had a basket of toothbrushes and samples of toothpaste on the counter ready for us to grab because they knew we didn’t have our luggage. Breakfast in the morning was wonderful and we got right back on the shuttle to the airport on schedule.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, amenities
The heat would not go above 64 degrees on my room thermostat. There weren’t anymore rooms available and they were out of extra blankets. The front desk did give me some extra points but would not refund my money. Last few times I stayed, there have been basketball teams and cheerleading teams there. A little noisy with kids back and forth up and down the staircases and doors slamming.
Stayed 1 night in Feb 2025

8/10 Good

Sherrie

Stayed 1 night in Feb 2025