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Embassy Suites Hotel Charlotte

Property class: 3.5

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Photo gallery for Embassy Suites Hotel Charlotte

A bar area with a tiled backsplash, bar stools, and a variety of bottles.
A multi-level atrium with seating areas, a bar, and a view of the upper floors.
A hotel room with a blue sofa, a beige armchair, a small round table with a lamp, a conference table with chairs, and a kitchenette in the background.
An indoor swimming pool with clear water, surrounded by chairs and potted plants, with a tiled wall and large windows in the background.
A modern building with multiple floors and a prominent sign for 'Embassy Suites'.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
4800 S Tryon St, Charlotte, NC, 28217
  • Place, The Olde Mecklenburg Brewery & Biergarten
    ‪15 min walk‬
  • Place, Renaissance Park
    ‪18 min walk‬
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking

A hotel room with a large bed, two bedside tables, a headboard, and a window with sheer curtains.

1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Premium Suite Hearing Accessible Non-Smoking

A hotel room with two beds, a nightstand, a lamp, and a view of the hallway.

1 King Premium Suite Hearing Accessible Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Room Conference Suite-1 King Bed-Non-Smoking

A hotel room with a large bed, bedside lamps, a nightstand, and a patterned carpet.

2 Room Conference Suite-1 King Bed-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned curtain, and a textured wall panel.

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

A hotel room with a large bed, a nightstand with a lamp, and a view of the hotel's dining area.

Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Premium Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

A hotel room with a large bed, two bedside tables with lamps, a patterned curtain, and a textured wall panel.

Suite, 1 King Bed, Non Smoking (Parlor)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, a patterned carpet, and a window with curtains.

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Suite, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned carpet, and a window with sheer curtains.

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

A hotel room with a conference table, a sofa, a TV, and a lamp.

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a mirror, and a bathroom door.

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

A modern hotel room with a flat-screen TV, a sofa, a chair, a lamp, and a small table.

Premium Suite, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with a blue sofa, a television, a desk with a chair, a small kitchen area, and a dining table with chairs.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a patterned curtain, and a textured wall panel.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Hotel Charlotte

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. On-the-go breakfast is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.
Embassy Suites Hotel Charlotte offers 274 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Embassy Suites Hotel Charlotte gets high marks from our customers. During your stay, you'll be within walking distance of Renaissance Park. A free roundtrip airport shuttle, a free area shuttle, and a free manager's reception are available.
  • Free on-the-go breakfast served daily
  • Enjoy American cuisine while dining at E'terie Grill & Lounge
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • 6 minutes by car from Charlotte Convention Center and 6 minutes from Bank of America Stadium
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Charlotte offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites Hotel Charlotte. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Covered parking on site (USD 10.73 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (69 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 10.73 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 93 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service
The room was clean and the breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

LaTonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Check in was smooth, the room was as described, we also enjoyed the bar and restaurant area and the complimentary breakfast was excellent. We would highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aja

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Adrianna

Liked: Cleanliness, staff & service
Clean room, nice staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!! Definitely would stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marlies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy and hassle free.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Si'Mon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! And the reception dining was also great, nice way to whine down.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer check-in Representative was very friendly, patient and helpful with my checking in upon arrival.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly nice and the process was so smooth, it was so quiet the environment was great ! the Rooms were so clean i would definitely go back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that I enjoyed everything. My grandchildren had an amazing time. I especially enjoyed the breakfast made to order. They even gave a sprig of a flower for Mother’s Day. Absolutely beautiful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
We had a great stay!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Yes..everything was outstanding
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tanya M

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, helpful, friendly
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast, room size, and staff friendly and responsive.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going check in and clean. Staff was excellent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Cleaniness, great staff, amenities, beautiful hotel!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kenniya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, breakfast was very delicious, and the rooms were nice.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Gary L

Liked: Cleanliness, staff & service, amenities
the property was currently being renovated one out of three elevators work and our room had a broken heater, the staff was nice and the breakfast was good
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice staff is very friendly and helpful but the parking is not the best especially since they charge you for it have a disclaimer that if anything happens the are in no way responsible
Stayed 2 nights in Apr 2026