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Hampton Inn by Hilton Charlotte/Matthews

Property class: 3

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

A spacious bar area with wooden chairs and a central island, equipped with coffee machines and a clock on the wall.
An outdoor patio area with round tables and chairs, shaded by umbrellas, and surrounded by greenery.
A swimming pool with a lifeguard chair, lounge chairs, and a fence.
A modern hotel with a flat roof, multiple windows, and a swimming pool.
A vending machine area with snacks, drinks, and bottled water.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪18 min drive‬
  • Place, Bank of America Stadium
    ‪20 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

A hotel room with a large bed, a television, a desk with a chair, and a mirror.

1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Mobility Hearing Accessible with Tub Non-Smoking

A hotel room with a large bed, a television, a desk with a chair, and a mirror.

1 King Mobility Hearing Accessible with Tub Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Refrigerator Microwave Non-Smoking

A hotel room with a large bed, a desk, a chair, a television, and a dresser.

1 King Refrigerator Microwave Non-Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One King Bed, Non-Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

One King Bed, Non-Smoking

8.2 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One King Bed, Non-Smoking, Accessible

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, a lamp, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a carpeted floor.

Room, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a nightstand with a lamp and phone.

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

A hotel room with two beds, a television, a desk, and a mirror.

Two Doubles Refrigerator Microwave Non-Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
East Forest
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
The price is €89
includes taxes & fees
30 Aug - 31 Aug
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Hampton Inn by Hilton Charlotte/Matthews

Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn by Hilton Charlotte/Matthews. During your stay, you'll be close to Novant Health Matthews Medical Center. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 14 minutes by car from Spectrum Center and 15 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn by Hilton Charlotte/Matthews. For a fee, parking is available.

This 3-star Matthews hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 18 2026 to September 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 760 reviews
Rating 8 - Good. 220 out of 760 reviews
Rating 6 - Okay. 111 out of 760 reviews
Rating 4 - Poor. 62 out of 760 reviews
Rating 2 - Terrible. 54 out of 760 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great - staff, location, cleanliness!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast. Seemed very safe. Enjoyable stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and kind. The room was clean and the hotel quiet. When we visit again, will definitely stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and clean. Staff were very nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Amenities
All the stuff was extremely courteous. The breakfast was good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Pleasant staff. Generally nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast subpar
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but the waffle mix was watered down, they never did get fluffy or rise.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dawson

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was not well lite at night. Entrance of parking lot was a huge pot hole. Room was clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Stephen A

Liked: Cleanliness, amenities
Disliked: Staff & service
Breakfast was good, but the tables were sticky. The water in our bathroom was shut off at 9:00amish and when I complained at the Desk, he suggested we use the lobby bathroom. After I rejected that, some came to our room and said they had fixed the problem.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024