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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Lobby
Pool
Business centre
Exterior
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Place, Matthews Heritage Museum
    ‪3 min drive‬
  • Place, Stumptown Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Charlotte/Matthews

Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn by Hilton Charlotte/Matthews. During your stay, you'll be close to Novant Health Matthews Medical Center. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 14 minutes by car from Spectrum Center and 15 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn by Hilton Charlotte/Matthews. For a fee, parking is available.

This 3-star Matthews hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 293 out of 710 reviews
Rating 8 - Good. 211 out of 710 reviews
Rating 6 - Okay. 101 out of 710 reviews
Rating 4 - Poor. 56 out of 710 reviews
Rating 2 - Terrible. 49 out of 710 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge, Little River

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

6/10 Okay

Terry

Liked: Cleanliness
Room was good. Work out facility was poor. Only treadmill & bike. No weights or weight machines. Water dispenser empty & no cups.
Stayed 2 nights in Dec 2025

6/10 Okay

Nelson

Stayed 1 night in Dec 2025

10/10 Excellent

Peter, Glen oaks

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025

8/10 Good

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first two rooms I was given had issues with their AC/heater units. The service at the hotel was very good, as they finally got me reassigned to a room that did not have a defective unit. Dylan was especially helpful, and I appreciate that. The overall statement met my expectations of Hampton Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

Stayed 3 nights in Dec 2025

4/10 Poor

Chris

Prepaid for the
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities
Wheelchair accessible room had a bathroom counter higher than a kitchen counter. Peeling wallpaper in the bathroom. The room needed a refresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawson

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Location has restaurants and stores close by. Staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Business traveller
No soap in the bathroom, otherwise very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was immaculate
Stayed 1 night in Oct 2025

10/10 Excellent

David Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The tv need to be updated
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025