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Hampton Inn & Suites Charlotte/Pineville

2.5 star property

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Photo gallery for Hampton Inn & Suites Charlotte/Pineville

Reception
Room, 2 Queen Beds, Non Smoking
Reception
Terrace/patio
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
401 Towne Centre Blvd, Pineville, NC, 28134
  • Place, Little Sugar Creek Greenway
    ‪3 min walk‬
  • Place, Carolina Place
    ‪8 min walk‬
  • Place, President James K. Polk State Historic Site
    ‪9 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 3

Queen Room - Non-Smoking

  • Sleeps 3

Mobiltiy Access King Room with Roll in Shower

  • Sleeps 3

Two Queen Room

  • Sleeps 4

One Bedroom Suite With 2 Queen Beds, Living Room-Non-Smoking

  • Sleeps 6

1 King Mobility/Hearing Access Tub Suite Ns

  • Sleeps 5

Suite With 1 King Bed-Mobility/Hearing Accessible Roll In Shower Non Smoking

  • Sleeps 5

One-Bedroom King Suite With Living Room-Non-Smoking

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 3

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(55 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 31 sq m
  • Sleeps 5
  • 1 King Bed

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About this property

Hampton Inn & Suites Charlotte/Pineville

Suburban hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Charlotte/Pineville offers 111 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Charlotte/Pineville. During your stay, you'll be within walking distance of Carolina Place. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Carolina Place and 8 minutes from Quail Hollow Club
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Charlotte/Pineville. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Pineville hotel.

Guests are served free self-serve breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte Hotel Pineville
Hampton Inn Charlotte Pineville
Hampton Inn Pineville
Pineville Hampton Inn
Hampton Inn Charlotte Pineville Hotel
Hampton Inn Suites Charlotte Pineville
Hampton Inn & Suites Charlotte/Pineville Hotel
Hampton Inn & Suites Charlotte/Pineville Pineville
Hampton Inn & Suites Charlotte/Pineville Hotel Pineville

Hampton Inn & Suites Charlotte/Pineville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen, Urbana

Travelled with partner
Liked: Staff & service, amenities
The carpet in the hallway was very dirty and needed vacuumed. We were there two days and it was not vacuumed at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Car was broken into in the parking lot. Roaches and dirty room. Was promised a refund that was never given.
Stayed 2 nights in Sep 2025

4/10 Poor

Brendan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Sh*t*ole

This is a rundown Hampton plain and simple. Toilets backed up. No one to help. Restrooms at lobby level also clogged with feces. No one managing the front desk from 6:45 am - 8:00 when we left. Coffee outright deplorable. Light burned out in bathroom. Our room had to closet. That’s right- no closet. The wall next to the far bed had a curtain covering it and behind it was an ironing board, and an 8” deep hanging rod. What a sh*thole!
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Takesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Gentaro

Stayed 1 night in Aug 2025

8/10 Good

Massimiliano

Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Stayed 1 night in Aug 2025

4/10 Poor

jessica

Liked: Cleanliness, staff & service
Breakfast was really good. The beds were really hard and uncomfortable. The entire floor that we stayed on smelt, like marijuana, when I towed the front desk clerk, she said, oh, I'll let housekeeping know tomorrow when they get here. They're gone for the day. Remind you, I'm on a trip with my 2 grandchildren, who are one years old and three years old?If you have small children, I would not recommend staying at the motel
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t remember the ladies name but she was more then helpful she helped me and my autistic son check in early so he could go to the pool
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, but Verify Room Type Requested

Pretty typical Hampton Inn. Clean nice rooms typical breakfast bat. But for some reason, Hilton struggles when handicap accessible rooms are requested, I have never got the room type I requested.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicki

Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
On the second night, we found bugs in our bed, and we were moved to another room. Two mornings later we found a bed bug walking across the bed in that room. We were treated very well as we checked out early, but the hotel is obviously lacking what Hampton Inn usually provide by way of cleanliness. The hallway carpets looked like the had not been vacuumed in weeks. I will give them credit for quickly refunding our money.
Stayed 5 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Could be better

Rooms need maintenance and repairs
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa R

Liked: Cleanliness, property conditions & facilities
Excellent place to stay. Cleaniness, delicious breakfast, and friendly staff. I recommend this hotel highly!!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Grace

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great Service /Bad Room

The room had a smoke odor and we ended up switching rooms because our air conditioning unit went out. I would get another maintenance crew if it were me. The girl at the front desk was nice though she help us with any questions we had.
Stayed 2 nights in Jul 2025

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel, nice for a stay with family. I would say it’s average, the staff is very helpful. The rooms are a little outdated but it didn’t really impact our stay. Beds were comfortable and parking was easy. Rooms were also quiet and breakfast was
Stayed 3 nights in Jun 2025

8/10 Good

GRACELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay but the only thing was the pool says closed when it wasn’t supposed to and my family were bump about it so we couldn’t swim as it was hot and we’re done doing other things around the area.
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Dura Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Noisy ac unit
Stayed 3 nights in Jun 2025