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VIP Grand Lisboa Hotel & Spa

5.0 star property

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Photo gallery for VIP Grand Lisboa Hotel & Spa

Buffet
Front of property – evening/night
Interior entrance
Interior entrance
Executive Suite | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
Avenida 5 de Outubro, 197, Lisbon, 1050-054
  • Lisbon Zoo
    ‪2 min drive‬
  • Rossio Square
    ‪4 min drive‬
  • Castle of São Jorge
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

VIP Grand Lisboa Hotel & Spa

Luxury hotel with 2 restaurants and a 24-hour fitness center
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, spa services, and a seasonal outdoor pool.
VIP Grand Lisboa Hotel & Spa offers 295 accommodations with minibars and laptop-compatible safes. 26-inch LCD televisions come with cable channels. Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at VIP Grand Lisboa Hotel & Spa. During your stay, you're just a quick walk from Campo Grande. You'll find features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Rossio Square and 5 minutes from Lisbon Cathedral
VIP Grand Lisboa Hotel & Spa offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5307 square feet (493 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury VIP Grand Lisboa Hotel & Spa. Parking is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Pivot Restaurant - This restaurant serves breakfast only.
Cenario - This restaurant serves lunch and dinner. Reservations are required. Open select days.
Press Club Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cenario
  • Pivot Restaurant
  • Press Club Bar

Things to do

  • 24-hour gym
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5,307 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 686
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to 8:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Lisboa Hotel
Hotel VIP Grand Lisboa
Hotel VIP Lisboa
Lisboa Grand
VIP Grand Hotel Lisboa
VIP Grand Lisboa
VIP Grand Lisboa Hotel
VIP Grand Lisboa Hotel Lisbon
VIP Grand Lisboa Lisbon
VIP Lisboa Grand
Vip Grand Lisboa Hotel And Spa
VIP Grand Lisboa Hotel Spa
VIP Grand Lisboa Hotel Spa
Vip Grand Lisboa & Spa Lisbon
VIP Grand Lisboa Hotel & Spa Hotel
VIP Grand Lisboa Hotel & Spa Lisbon
VIP Grand Lisboa Hotel & Spa Hotel Lisbon

VIP Grand Lisboa Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 984 reviews
Rating 8 - Good. 351 out of 984 reviews
Rating 6 - Okay. 180 out of 984 reviews
Rating 4 - Poor. 92 out of 984 reviews
Rating 2 - Terrible. 35 out of 984 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Love this property! It is really nice. The rooms are very modern and clean. It's conveniently located. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Tarisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tracy, Citrus Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable, convenient to restaurants, check-in process pleasant and welcoming
Stayed 1 night in May 2025

10/10 Excellent

Maria, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff always able to help and great customer service and good manners .
Stayed 1 night in May 2025

10/10 Excellent

Paulino Carvalho

Stayed 3 nights in May 2025

6/10 Okay

Vera

Stayed 1 night in May 2025

2/10 Terrible

Ana Maria

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

4/10 Poor

PHUONG THAO

Liked: Cleanliness, staff & service, property conditions & facilities

Scalding hot water temperature!

We were here on the end of a group tour and book 2 extra days. This hotel has excellent customer services. Especially, Davies at the reception. She helped us booked a train to Porto. The room was okay. The bed was very comfortable. Breakfast was okay, not that great. My main complaint is the water temperatures. It’s either too cold or scalding hot! It seemed that was the same for my fellow travelers. We had to waste tons of water to find the right temperature. The water temperature kept changing to scalding hot while we were in the shower! It was so dangerous!
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at VIP Grand Lisboa Hotel I must say, it exceeded all my expectations! From the moment I arrived Friendly and welcoming staff, clean and comfortable rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

olibia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jasmine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The spa was the only reason I booked a room here for my mother in law’s birthday, I was assured multiple times she would be able to use the facilities yet she was denied even using the sauna. Disappointed with the experience all together.
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaotian

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salem, Montreal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service , and friendly staff , the hotel is very clea, and coooridiors smell very fresh and nice smell. Reception desk wrere so kind. Room Service is perfect. They do not do early ceck in, so you neeed to wait till 2.00 pm ( offical time) for check in.
Stayed 6 nights in Oct 2024

4/10 Poor

ibtisam

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The aircondition wasn't working and the staff didnot want to bother and change the room .
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

6/10 Okay

nacarid

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room needs more lighting
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth Fonseca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Navjot

Liked: Staff & service
Disliked: Cleanliness
This didn't seem like a 5-star property by any mean. We stayed at a few 4-star and 5-star properties on this trip over the last few days and this was not even a 4-star experience. The room wasn't clean, the sink was dirty. Toilet wouldn't flush and even the tub had water standing still during and after a shower. Someone came in an looked at it after we complained but the problem was not resolved. We weren't even offered another room.
Stayed 3 nights in Sep 2024