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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Microwave
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

Map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Carowinds Theme Park
    ‪9 min drive‬
  • SouthPark Mall
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Room (SPECIALTY)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible Bathtub (SPECIALTY)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible Bathtub (SPECIALTY)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (SPECIALTY)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (999)
The price is €96
for 1 room
includes taxes & fees
20 May - 21 May
Sonesta ES Suites Charlotte Arrowood

About this property

Hyatt Place Charlotte/Arrowood

Hotel in Charlotte with free breakfast and a fitness center
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte/Arrowood gets good marks from our customers. During your stay, you'll be close to Carowinds Theme Park. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Carowinds Theme Park and 10 minutes from Bank of America Stadium
  • Dogs welcome for a fee
Hyatt Place Charlotte/Arrowood offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 26 and close September 08.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel lift was not working washroom drain was blocked terrible
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in poor condition, elevators broken, noisy, and not clean. Housekeeping never showed up to refresh room or towels.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy bed covering and no hot water in shower for entire stay!
Stayed 2 nights in Jan 2025

2/10 Terrible

Alessandro

Business traveller
Disliked: Cleanliness, staff & service, amenities
Dirty, rude, no communication. Treated like cattle and made fun of.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

8/10 Good

Kamal

Stayed 1 night in Jan 2025

4/10 Poor

Rochelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We checked in at 10:30pm after driving 6 hours from Pittsburgh, PA. After the clerk processed our payment, she advised us that both elevators were NOT working! We had to carry our heavy suitcases, purse, backpack and dog up 5 flights of steps. If she would have advised me prior to asking for my credit card, I would have made an informed decision and cancel and book a room at another nearby hotel. We had to go up and down the steps a few time to include in the morning as they were still not working. This as very challenging as we are both in our 60’s.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Liked: Amenities, property conditions & facilities
This was a very nice quiet spacious hotel. I would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Vincent, Lilburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, but my only complaint was the wifi service, which was terrible, I was unable to connect to the wifi, and I was told didn't need a password to connect. Two different wifi came up neither one of them worked.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and spacious room but very loud outside and inside
Stayed 1 night in Jan 2025

8/10 Good

India

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay; comfortable

we had a short one night stay as we were traveling thru and the room was quiet even though it was right next to the elevator, so we got a good night's sleep. it was comfortable and set up w/a USB connection on a nightstand, microwave & mini-frig.
Stayed 1 night in Jan 2025

4/10 Poor

Ylana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gracie

Stayed 1 night in Jan 2025

6/10 Okay

sean

Business traveller
Liked: Cleanliness, staff & service, room comfort

1-night stay

Check-in was a breeze and the room was mostly as expected, as I have come to expect from "Hyatt Place". The issues with the room: 1). Hot water not "on" at faucet in bathroom; 2). Water pressure very low in shower; 3). Light burned out over couch; 4). Thermostat not working well on heater (too warm). On the other hand, room was clean, towels fresh, kitchen well equipped, bed wonderfully comfortable, to start with.
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience! Very nice room.
Stayed 1 night in Jan 2025

8/10 Good

Pleschette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 4 nights in Jan 2025

8/10 Good

Holly

Stayed 4 nights in Jan 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Li

Disliked: Staff & service, amenities, property conditions & facilities
They gave me a room for 3 days with cold water. When I asked to change it, they said leave if you don't like it. They still haven't returned the money. It's arbitrariness.
Stayed 3 nights in Jan 2025

6/10 Okay

Donovan

Stayed 13 nights in Jan 2025