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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Mini fridge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(54 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (SPECIALTY)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (SPECIALTY)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Bed with Sofa bed, Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Queen Bed with Sofa bed, Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Parking included
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The price is €74
includes taxes & fees
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Sonesta ES Suites Charlotte Arrowood

About this property

Hyatt Place Charlotte/Arrowood

Hotel in Charlotte with free breakfast and a fitness center
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte/Arrowood gets good marks from our customers. During your stay, you'll be close to Carowinds Theme Park. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Carowinds Theme Park and 11 minutes from Spectrum Center
  • Dogs welcome for a fee
Hyatt Place Charlotte/Arrowood offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 26 and close September 08.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 450 out of 1096 reviews
Rating 8 - Good. 253 out of 1096 reviews
Rating 6 - Okay. 150 out of 1096 reviews
Rating 4 - Poor. 108 out of 1096 reviews
Rating 2 - Terrible. 135 out of 1096 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lajuane

Liked: Amenities
Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Danna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We really enjoy Hyatt's because of the quality and staff. However, this hotel is under rennovation and I would have preferred to stay where there was more available.
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was large and clean. There were many choices for breakfast.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
WiFi was hard to connect not good service or reception
Stayed 1 night in Sep 2025

10/10 Excellent

MEGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Dshaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Katherine

Stayed 1 night in Sep 2025

6/10 Okay

WALTER, BLUFFTON

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Jenna

Business traveller, Travelled with group
Liked: Staff & service, amenities
The place looks nice and it is renovated. But we found a cockroach in one of the beds and the fridge was leaking water. They let us change rooms due to that, which was nice.
Stayed 2 nights in Sep 2025

6/10 Okay

Lorri

Liked: Cleanliness, property conditions & facilities, room comfort

Less than stellar

The toilet did not flush properly, and the front desk clerk was less than friendly. I have stayed here several times in the past and this time was somewhat disappointing.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Loved the spaciousness of the room I booked.
Stayed 2 nights in Sep 2025

4/10 Poor

April

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Refrigerator leaked and got all my stuff wet. The only clean your room every other day. Only one elevator worked and contributed to delays. The breakfast was gross, and cold. Rubbery eggs and French toast. Won’t stay there again and I usually love Hyatt.
Stayed 2 nights in Sep 2025

2/10 Terrible

Katherine

Business traveller
Disliked: Staff & service, amenities
Mattress was lumpy and pillows had no firmness, cover missing from TV controller, only one tiny trashcan in the whole room, no blanket, the elevator was not working, the second floor stair access door was missing two screws to hold in the lock, kids were out making a bunch of noise until late in the parking lot and the front desk clerk gave someone else the key to my room and someone tried to come in at 5 a.m. that morning on me!
Stayed 1 night in Sep 2025

6/10 Okay

ALETHEA

Travelled with partner
Disliked: Property conditions & facilities
There was an appearance of renovations in progress, but no workers (for Emergency stair exits). One elevator wasn't usable, access to the bathroom shower/toilet area in the room was very tight. Opening the door barely missed the toilet. The cars/motorcycles were heard all night and that didn't include the sirens, windows and shower were caked with dust/dirt. I am hoping they were short staffed for the weekend. But my annual trip to the area will require another location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tsigereda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good app to book
Stayed 1 night in Sep 2025

2/10 Terrible

Sharmayne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property had no microwave in the rooms , mold on the walls .. & the shower The rooms are not sound proof
Stayed 1 night in Sep 2025

10/10 Excellent

Nyimia

Stayed 2 nights in Sep 2025

8/10 Good

Gadwin

Liked: Staff & service
Need some renovations but good overall
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated 3 of us comfortably.
Stayed 1 night in Sep 2025

6/10 Okay

Latoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms was very clean but the elevator don’t work at all n breakfast was terrible
Stayed 2 nights in Sep 2025

6/10 Okay

Felicia

Liked: Staff & service
Staff was nice. Food was overcooked and not edible. Mold on bathroom ceiling in our room. Floor 4 and our room reeked of cig smoke.
Stayed 1 night in Sep 2025

10/10 Excellent

Johan

Stayed 2 nights in Aug 2025