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JW Marriott Charlotte

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Outdoor pool
Property amenity
Lobby
Rooftop bar, poolside views, open daily
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
600 S College St, Charlotte, NC, 28202
  • Place, Charlotte Convention Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪6 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(73 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott Charlotte

2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with safes and complimentary bottled water. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at JW Marriott Charlotte. During your stay, you're just a quick walk from Bank of America Stadium. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Charlotte Convention Center and 7 minutes by foot from Queen City Quarter
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Destination fee: USD 28.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1009 reviews
Rating 8 - Good. 101 out of 1009 reviews
Rating 6 - Okay. 56 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Clean rooms, wonderful staff, comfy beds and great dining options!
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in Jan 2026

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities
Staff very courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

HAROLD

Stayed 2 nights in Jan 2026

10/10 Excellent

william

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
We were stuck overnight in Charlotte unexpectedly given the canceled flights due to weather. We booked three rooms, knowing we would not find a flight until the next day. Our luggage was lost and we literally had only the clothes on our backs and a few other items. We had already been traveling for almost 24 hours. The front desk person (Keisha?) was AMAZING. She sympathized with our situation. Knowing we were exhausted, needing a drink, then bed, she noted two bars were open at the hotel and we had our three rooms adjacent in no time. After having some wine, I asked if there was a pantry, sundry shop, or nearby convenience store to get toiletries. It was below freezing and coming from the Bahamas, no warm clothes. She asked me to wait back in the bar. She arrived a bit later with a medium sized bag, full of essential toiletries for the seven of us. We were so thankful. All staff was amazing, including bar and valet staff. We would have liked to explore more but getting home was our first priority. Great job making all of us feel relaxed and welcomed. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Jan 2026

8/10 Good

Shannon

Stayed 1 night in Jan 2026

10/10 Excellent

Wentiers

Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Room was spotless! Everyone was so nice
Stayed 1 night in Jan 2026

10/10 Excellent

JoAnne

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Reed

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely beautiful and amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
April (Front Desk), Was very welcoming at check in...I appreciated the warm acknowledgement! I'll return to the hotel for future stays when visiting Charlotte, NC. Sean Merritt
Stayed 1 night in Jan 2026

2/10 Terrible

Suzy

Liked: Cleanliness
Disliked: Staff & service, amenities
Valet is a nightmare from the first day. They lost our car and I had to go up with them after 30 minutes to try and find it. I finally found it. They apologized and said that they wouldn’t charge us for the issues. I literally just got charged the full amount. They also said they would give us points for the issue and I haven’t been able to reach management to confirm since we left. I emailed them to call me and still no call. We finally got our car back after 45 minutes and me physically finding it and demanding they bring up all the Kia keys so I could finally leave.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Stayed 2 nights in Jan 2026

10/10 Excellent

Tarhran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel experience of had in a long time! The service, the decor and the ambiance were perfect. Thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, hospitality top notch, and food was excellent. I appreciated the complimentary champagne for a special occasion and assistance with bags. More vegan options would be appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most friendly and respectful staff I have ever encountered. Beautiful building nice gym
Stayed 4 nights in Jan 2026

10/10 Excellent

Caroline

Stayed 1 night in Dec 2025

10/10 Excellent

Frankie

Stayed 1 night in Jan 2026