JW Marriott Charlotte

4.5 star property

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Photo gallery for JW Marriott Charlotte

Relax by the rectangular pool surrounded by a mosaic-tiled deck and lounge chairs, with a city view from the glass railing.
Enjoy a city view from the large window in this stylish room, featuring a flat-screen TV, comfortable sofa, and armchair.
Relax in the outdoor lounge with a fire feature and comfortable seating, offering a view of the city.
Experience the sleek, modern design of our hotel's contemporary facade and spacious atrium.
Enjoy panoramic city views from our rooftop lounge, featuring a spacious seating area with bar stools and lounge chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪3 min walk‬
  • Bank of America Stadium
    ‪6 min walk‬
  • Spectrum Center
    ‪10 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Concierge Level Suite, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Concierge Level Room, 1 King Bed, Skyline View

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

JW Marriott Charlotte

Art Deco hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at JW Marriott Charlotte. During your stay, you're just a quick walk from Bank of America Stadium. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Charlotte Convention Center and 7 minutes by foot from Queen City Quarter
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 686 out of 857 reviews
Rating 8 - Good. 87 out of 857 reviews
Rating 6 - Okay. 48 out of 857 reviews
Rating 4 - Poor. 14 out of 857 reviews
Rating 2 - Terrible. 22 out of 857 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

MARK

Stayed 1 night in May 2025

10/10 Excellent

Jennifer Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean, the staff was very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Franklin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at JW Marriott in North Carolina was truly exceptional, thanks to the amazing staff. From the moment we checked in, Clarisse provided outstanding service, she was professional, kind, and went above and beyond to make sure we were comfortable, even walking us to the elevator. In the Executive Lounge, Amelia welcomed us warmly, making us feel right at home. Her friendly demeanor and willingness to chat added a personal touch that was much appreciated. When our flight was canceled due to a storm, we rebooked with the hotel and arrived around midnight. To our surprise, Clarisse greeted us again with the same genuine smile and top-notch service, truly remarkable! On our way out, Jaylen helped us with our luggage and was incredibly polite and kind. Kudos to JW Marriott for an exceptional team that truly knows how to make guests feel valued and welcome. We look forward to returning!
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Travelled with family
T
Stayed 3 nights in May 2025

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay, we’ll be back!

Beautiful accommodations and friendly service!
Stayed 1 night in May 2025

10/10 Excellent

Velva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay.
Stayed 1 night in May 2025

10/10 Excellent

Farzaneh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the JW Marriott Charlotte was fantastic! The property is beautifully maintained—very clean, modern, and well-designed. The staff was incredibly friendly and helpful throughout our visit. We arrived early in the morning around 8 AM, and to our surprise and appreciation, they allowed us to check in right away. That kind of service really made a difference after a long trip. Highly recommend this hotel for anyone looking for comfort, convenience, and top-tier hospitality in Charlotte!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible property

I have not been in such a well run hotel in a while
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best steakhouses in a hotel I’ve ever come across
Stayed 1 night in Apr 2025

10/10 Excellent

Chenchula

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location to be able to walk to the Nascar museum, parks, and great restaurants. There was a half eaten piece of bread from the previous guest under the nightstand.
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were in town for one evening and very much enjoyed our stay. Our check-in from valet parking until we entered our room was seamless. Room was spotless, bathroom was well appointed. Overall great experience.
Stayed 1 night in Apr 2025

2/10 Terrible

Nichole

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Dana

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Good stay! Will definitely be returning in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome king corner accommodations
Stayed 4 nights in Mar 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place
Stayed 1 night in Mar 2025

10/10 Excellent

nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, convenient location, friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Siva, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was some initial confusion about where my luggage would be held before check-in, everything else was absolutely perfect for my first stay at this property and my vacation in Charlotte, NC. The front desk staff, spa team, restaurant workers, and the room were all exceptional. I’ll definitely be returning!
Stayed 1 night in Mar 2025