Comfort Inn & Suites Chattanooga-East Ridge

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga-East Ridge

Lobby
Free daily self-service breakfast
Lobby
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free WiFi

Explore the area

Map
6710 Ringgold Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪9 min drive‬
  • Chattanooga Zoo
    ‪12 min drive‬
  • Tennessee Aquarium
    ‪15 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪8 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites Chattanooga-East Ridge

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a seasonal outdoor pool, and a 24-hour front desk. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe. Housekeeping is available on request.
Comfort Inn & Suites Chattanooga-East Ridge offers 110 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Chattanooga-East Ridge. During your stay, you'll be within walking distance of Topgolf Chattanooga. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Hamilton Place Mall and 8 minutes from Lake Winnepesaukah Amusement Park
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Chattanooga-East Ridge offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Chattanooga-East Ridge also features a vending machine, express check-in, and express check-out. Self parking is free. A complete renovation of Comfort Inn & Suites Chattanooga-East Ridge was completed in August 2022.

This Chattanooga hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 12 and close August 31.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Arbour
Best Western Plus Arbour East Ridge
Best Western Plus Arbour Inn
Best Western Plus Arbour Inn East Ridge
Best Western Plus Arbour Inn Chattanooga
Best Western Plus Arbour Chattanooga
Best Western Plus Arbour Inn Suites
Comfort Inn Suites
Best Western Plus Arbour Inn Suites
Comfort Inn Suites Chattanooga East Ridge
Comfort Inn Suites East Ridge I 75 Exit 1
Comfort Inn & Suites Chattanooga-East Ridge Hotel
Comfort Inn & Suites Chattanooga-East Ridge Chattanooga
Comfort Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Comfort Inn & Suites Chattanooga-East Ridge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Merle

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bed too soft, shower clogged, standing water.
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Bryan

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness

Sofa bed not good!

We got a king bed, which was excellent. The mattress is great then we had to pull out sofa that did not work making it very difficult for my adult daughter to sleep. It was dirty stained, but it did not stay put together so she ended up crunched up in the sofa part which was a Two seater sofa
Stayed 1 night in Apr 2025

6/10 Okay

remijio

Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Dyllan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Manager on duty was extremely rude, ill mannered, and condescending. The property itself was acceptable. But we will not be returning due to the awful service provided by the manager on duty.
Stayed 2 nights in Apr 2025

8/10 Good

Donna

Stayed 3 nights in Apr 2025

6/10 Okay

JUAN

Stayed 2 nights in Apr 2025

2/10 Terrible

Brice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great at all

The front desk employees were not friendly, could care less about guest comfort and were probably the worst Comfort Inn employees I've ever experienced. Saturday night they had a private function which took up majority of the front parking and the entire hotel and rooms smelled of curry for hours. Bathroom had mold and was old...the hotel is in need of a total gut job and not just a band-aid renovation. I would not stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't appreciate getting locked out of the room both days we were here had to go to desk to have cards redone both days. Other than that was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2025

4/10 Poor

James

Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Property conditions & facilities
There was a party at the hotel. No problem with that but they were loud and rowdy knocking on doors and keeping us awake well past midnight.
Stayed 1 night in Apr 2025

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
Elevator out of service halls stink doors slamming
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked through Expedia. Wrong date for 1 night stay. Front desk manager was rude and refused to help us in any way tried to correct the date and pay additional for that evening. She refused. Expedia made repeated attempts to correct the error on our behalf. Manager refused and charged us for a night we never got to use. Worst experience I have ever had with a hotel stay. Will never book with Comfort Inn again!!
Stayed 1 night in Mar 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Douglas

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not respond to my emails, then charged my card after prepayment. No laundry as the machines are broke. Changed the shower head to a softer spray and mold flew out.
Stayed 2 nights in Mar 2025