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Comfort Inn Chattanooga Downtown Southside

2.5 star property

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Photo gallery for Comfort Inn Chattanooga Downtown Southside

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Fitness facility
Lobby
Property amenity
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2420 Williams St, Chattanooga, TN, 37408
  • Place, Finley Stadium
    ‪14 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪15 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(103 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Chattanooga Downtown Southside

A fitness center, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Inn Chattanooga Downtown Southside offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Comfort Inn Chattanooga Downtown Southside. During your stay, you'll be within walking distance of Chattanooga Choo Choo Historic District. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Chattanooga Choo Choo Historic District and a few minutes from Tennessee Aquarium
  • Pets welcome for a fee
Comfort Inn Chattanooga Downtown Southside offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Inn Chattanooga Downtown Southside also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Chattanooga hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Chattanooga Downtown Southside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dion

Stayed 2 nights in Dec 2025

8/10 Good

Jimmy

Stayed 1 night in Dec 2025

10/10 Excellent

Connie, Pekin

Spotless room and bath, comfy bed and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Lanetta

Stayed 3 nights in Dec 2025

10/10 Excellent

Leanne

Travelled with family
Good coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle, Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of hotel/room & welcoming check-in staff
Stayed 1 night in Dec 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2025

4/10 Poor

Cheyenne

Travelled with family
Disliked: Amenities, property conditions & facilities
Limited to no hot water!! We decided to stay two nights for a wrestling tournament despite only living in Knoxville and each night the water was so cool to lukewarm it was almost unbearable. I wish we would have just made the drive home instead of paying hundreds of dollars to stay here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff and clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Cassandra

Everything was great except for whatever they use as a
Stayed 2 nights in Nov 2025

8/10 Good

Carrie A

Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed for two nights at Comfort Inn, Chattanooga. It was the best stay we have had over the last 2or 3 years. The hotel, from the front door to our room, was immaculate. A pet peeve of mine is how the hallway carpeting looks, telling me a lot about their cleaning habits. The carpeting was in excellent condition, bright and cheerful. The staff was so nice and helpful. The breakfast was nice. Our room was awesome. If I rated it one to ten, I would give it an eleven.
Stayed 2 nights in Nov 2025

8/10 Good

Raphael

Stayed 2 nights in Nov 2025

4/10 Poor

Amanda

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
We found a few roaches and apparently so did the room next to us.
Stayed 1 night in Nov 2025

8/10 Good

JANET

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah, Adams

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, front desk staff were
Stayed 2 nights in Nov 2025

10/10 Excellent

Vonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great visit. The staff was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The check-in process was pretty slow, despite only being the second person in line. Once we got into the (first) room, we found the air conditioning wasn’t working and there was an overwhelming chemical cleaner smell. The front desk gave us a new room with working air conditioning and less intense smell, which was greatly appreciated. The ice machine on our floor was broken, and the taste and quality of the free breakfast left a lot to be desired. Overall, I feel like the cost of the room didn’t meet the quality I expected.
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good experience! It just wasn’t as down town as I thought.
Stayed 1 night in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, and the room was clean
Stayed 2 nights in Nov 2025

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities
The property was clean. However my room was clean to a certain extent. Upon arrival, I noticed several strands of hair on the floor by the tub and two strands on the toilet seat. I don’t trust staff to do a thorough cleaning job so my clorox wipes and lysol came in handy.
Hair in bathroom
Hair in bathroom
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, amenities
No fresh fruit at breakfast. Eggs tasted like powder. Refrigerator froze our food. Ruined our veggies. Reported it, but the maintenance staff never came. On a good note, the desk staff was great,and the young woman cleaning our room was exceptional.
Stayed 2 nights in Oct 2025