Comfort Inn Chattanooga Downtown Southside

2.5 star property

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Photo gallery for Comfort Inn Chattanooga Downtown Southside

Enjoy a fully equipped kitchen with a granite countertop, multiple coffee makers, toaster, and a bread display case.
Lobby
Welcome to our hotel, featuring a charming entrance with a glass door and potted plants.
Relax in a stylishly designed room with a comfortable sofa, neatly made bed, and modern desk.
Relax by the pool surrounded by lounge chairs and umbrellas.

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
2420 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪15 min walk‬
  • Chattanooga Convention Center
    ‪2 min drive‬
  • Ruby Falls
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(90 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn Chattanooga Downtown Southside

Hotel with free breakfast, near Chattanooga Choo Choo
A fitness center, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Inn Chattanooga Downtown Southside offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Comfort Inn Chattanooga Downtown Southside. During your stay, you'll be within walking distance of Chattanooga Choo Choo. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Chattanooga Convention Center and a few minutes from Chattanooga Choo Choo
  • Pets welcome for a fee
Comfort Inn Chattanooga Downtown Southside offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Inn Chattanooga Downtown Southside also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Chattanooga hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Chattanooga Downtown Southside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1005 reviews
Rating 8 - Good. 314 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very good for the price. Clean, quiet, and right off the freeways.
Stayed 8 nights in Apr 2025

10/10 Excellent

Eduardo, Chicago

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Ida A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 2 nights in Apr 2025

4/10 Poor

Akita

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms dirty, recliner dirty, no pool, no outside sitting for guests, breakfast was horrible, staff unfriendly. Staff walking around smoking outside.
Stayed 1 night in Apr 2025

6/10 Okay

Stacy

Liked: Room comfort
Disliked: Property conditions & facilities

Call before booking!!

The place is going through renovations but we had no idea when we booked. It would be nice if hotels were required to disclose this information. Instead, we didn’t find out until we arrived for check-in and then it’s too late to cancel or we lose $$$. Walking in, there are workers on their hands and knees, others painting or staining and the fumes were noxious! When this was mentioned to the front desk, we were told “that’s why you got a great rate”. Seriously? We could have booked the Marriott Downtown for only $30 more which we would have done if they had disclosed their renovations. That said, the mattress was incredible! Probably the best we’ve ever slept on away from home! Better than those in upscale hotels/resorts we’ve visited. 5 stars for that! Bathroom was small. You have to go all the way in and maneuver yourself in order to shut the door. We stayed over Easter weekend so hopefully they will be finished before summer travel. My advice before booking is to call the hotel directly and ask them straight out if renovations are completed!
Stayed 3 nights in Apr 2025

8/10 Good

Aja

Liked: Cleanliness
Convenient but outdated
Stayed 2 nights in Apr 2025

4/10 Poor

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities
I saw roaches in the corridor.
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay. The staff were friendly and the breakfast was pretty decent for a hotel breakfast. The hotel was being updated during our stay so there was a strong smell from what I assume was the new carpet. Also the water was not hot in the shower and the pressure was week. Probably just needed adjusted after the updates. We were in a room close to the hwy and there was some low level highway noise all night. But that's to be expected for any hotel close to an exit. I found the hotel and room very clean, which is a top priority for me. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Monica

Liked: Cleanliness, staff & service, property conditions & facilities
La recepcionista es muy buena chica me encantó como me trató a mi esposo y a mi
Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Lucas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice and courteous. The hotel was going through renovations, and parts of the hotel were dirty, but I wont count that negatively toward the review. The shower could've been hotter. There could've been a couoke more options with the breakfast, but the sausage was really good, and thank you for that!
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yamilett

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Affordable

It was a great stay. The hotel is currently going through renovations. We have no complaints about it.
Stayed 3 nights in Apr 2025

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good and the bed was nice. Wish there had been fresh fruit added to breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

room was clean, quiet and comfortable. Staff was friendly and efficient
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Stayed 3 nights in Mar 2025

4/10 Poor

Ted

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and clerk was great. Got keys to room, got to room and unloaded luggage. Checked out the room and found a box of half eaten wings, empty drink bottle, cup on nightstand that was sticky, and a credit card. Went to the front desk and showed pictures to the clerk. She did apologize. She moved us into another room. The clerk was very professional and apologetic.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Amenities
The hotel was clean and organized. The property seemed to be remodeling but it was contained to one section. I enjoyed the breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beds are comfortable

Great stay in downtown area close to many interesting things. Good breakfast and attendent kept everything clean and restocked. Only heads up to travelers is the water doesnt get hot
Stayed 1 night in Apr 2025

10/10 Excellent

Cheri

Stayed 1 night in Apr 2025

8/10 Good

Eugenio

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Clean and quiet rooms. Breakfast area was spacious and had a good selection.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025