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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Lunch, dinner, brunch served; Brazilian cuisine
Exterior
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
434 Chestnut St, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪2 min walk‬
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(24 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Hotel with an indoor pool, 7-minute walk to Tennessee Aquarium
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Tennessee Aquarium. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Rodizio Grill, a steakhouse that serves Brazilian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Tennessee Aquarium and Chattanooga Convention Center
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 27.31 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 2 2026 to February 3 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 27.31 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MELINDA

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room. Very comfortable bed and pillows. I only spoke with 2 people at the front desk during my stay but the were very friendly and able to answer all my questions.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Amenities, property conditions & facilities
Very clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and comfy. The staff was very friendly. The location of the hotel is perfect to walk to restaurants and other attractions in the area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Ginny

Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Xiaoxue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Walter

Liked: Cleanliness
Great location but the restaurant too expensive. Coffee maker didn’t work (major flaw).
Stayed 1 night in Oct 2025

8/10 Good

Duffy

Stayed 2 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms with a refrigerator that works only for about 2 hours and you have to restart. Valet parking is convenient.
Stayed 2 nights in Oct 2025

2/10 Terrible

Royce

Stayed 3 nights in Oct 2025

10/10 Excellent

Rita

Easy to access despite being downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and room. Updated interior and quiet overnight.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Stayed 2 nights in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Jayson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE hotel!! The room was DISGUSTING, there was literally brown/redish liquid splashed across the walls and bathroom, They have NEVER cleaned the walls or baseboards, and I would assume the floors/carpet. It was horrid. Hotels.com said it was pet friendly, which it was not. They wouldn't allow us to cancel, and wouldn't allow us to stay unless we paid an additional $250. It felt like extortion. I was disgusted even letting my little CLEAN dog walk on the floor. The front desk personnel were jerks to everyone, we had to watch their discourteous behavior for 4 people checking in while we waited in line. It was in a concrete jungle, valet only, no parking lot if you wanted easy access to your vehicle. No access except having the valet go get your car in a locked patron off-limits parking garage. I would NEVER recommend this hotel, I feel like I need a tetanus shot just staying in our room. SO SO SO gross. LOOK ELSEWHERE!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Amenities
Needed more items on menu since had to pay for. Also only had water and orange juice to drink. Room perfect and had plenty of rails in shower to hold onto. Room was large.
Stayed 2 nights in Oct 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Very nice trip, our stay at the hotel was perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer, Cartersville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were immaculate. The desk personnel were friendly and welcoming. The area aropund the property had many shops, cafes, etc. Near everything.
Stayed 2 nights in Oct 2025

10/10 Excellent

DANIELLE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
skip
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. They put us in rooms next to each other which was great. We were on the floor for the pool and fire pit making it so easy with a toddler. The only ding was no valet service on Saturday morning when we needed our car. We had to go get it which was ok but it could have made us late for our time slot at ruby falls.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the room and property is great. Service in valet and inside was excellent. Fully recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!
Stayed 1 night in Oct 2025