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Residence Inn by Marriott Chesapeake Greenbrier

3.0 star property

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Photo gallery for Residence Inn by Marriott Chesapeake Greenbrier

BBQ/picnic Area
Lobby
Lobby
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1500 Crossways Blvd, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪12 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Place, Strayer University - Chesapeake Campus
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(16 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Chesapeake Greenbrier

Hotel with an indoor pool, in the vicinity of Virginia Zoo
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn by Marriott Chesapeake Greenbrier offers 121 shared accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Chesapeake Greenbrier. During your stay, you'll be within walking distance of Greenbrier Mall. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • 12.4 mi (19.9 km) from Virginia Zoo and 17.3 mi (27.8 km) from First Landing State Park
  • Pets welcome for a fee
Residence Inn by Marriott Chesapeake Greenbrier offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. Barbecue grills, an arcade/game room, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Chesapeake Greenbrier.

This 3-star Chesapeake hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 893 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Recycling
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chesapeake Residence Inn
Greenbrier Marriott
Residence Inn Chesapeake
Residence Inn Chesapeake Greenbrier
Residence Inn Greenbrier
Residence Inn Marriott Chesapeake Greenbrier
Residence Inn Marriott Greenbrier
Residence Inn Marriott Greenbrier Hotel
Residence Inn Marriott Greenbrier Hotel Chesapeake
Residence Inn Marriott Chesapeake Greenbrier Hotel
Residence Inn Chesapeake Greenbrier Hotel
Residence Inn Greenbrier Hotel
Residence Inn by Marriott Chesapeake Greenbrier
Residence Inn by Marriott Chesapeake Greenbrier Hotel
Residence Inn by Marriott Chesapeake Greenbrier Chesapeake
Residence Inn by Marriott Chesapeake Greenbrier Hotel Chesapeake

Residence Inn by Marriott Chesapeake Greenbrier Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 330 out of 586 reviews
Rating 8 - Good. 128 out of 586 reviews
Rating 6 - Okay. 56 out of 586 reviews
Rating 4 - Poor. 40 out of 586 reviews
Rating 2 - Terrible. 32 out of 586 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

AISLYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. Location is close to many eateries and right off the highway. The room was clean. However, the bathroom could have been cleaner - Found a hair and some mildew on bottom of shower door. Breakfast consisted of waffles, boiled eggs and pastries. But McDonald’s is right across the street.
Stayed 2 nights in Oct 2025

6/10 Okay

Kirsten

Liked: Staff & service
Disliked: Cleanliness
The tub was really badly stained brown. I didn’t feel comfortable taking a bath in there. The floors in my room were not vacuumed prior to my arrival.
Stayed 2 nights in Oct 2025

8/10 Good

Moboluwade Christine

Stayed 1 night in Oct 2025

8/10 Good

Cecelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, you can walk to nearby mall and eating establishments. Room was clean with a kitchen
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Travelled with family
Always clean and the staff is the best!
Stayed 1 night in Sep 2025

10/10 Excellent

Dametria

Stayed 1 night in Sep 2025

2/10 Terrible

Valerie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

latasha

Travelled with family
Disliked: Room comfort
Not so good bed was comfortable. Pool wasn’t as expected or like pictures online
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff was top notch. Great service and good breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

LaQuanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 5 nights in Sep 2025

4/10 Poor

Darryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible maintenance on the room

Room was not kept up, and mattress was very old sunk in the middle
Stayed 3 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Melvin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ulric L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From tome of check in to check out. Everyone & Everything was professional., polite & friendly. 💃🍷
Stayed 2 nights in Aug 2025

10/10 Excellent

Karrie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room with the right amenities

The rooms here are clean have efficient amenities (although I much prefer having my own Keirig coffee maker) instead of any other type of coffee maker. Breakfast was your typical traditional type but nothing exciting. The beds were VERY COMFY and the rooms had a good amount of space.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christina

Liked: Amenities
Always clean and staff is always pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Amenities
.
Stayed 3 nights in Aug 2025

6/10 Okay

Erica De la

Travelled with family
Disliked: Staff & service
Not my first time staying, but will be my last. Room was not too clean, requested daily housekeeping but never received it. Shirley checked us in and I found her to be very unfriendly. I felt like I was bothering her at check in.
Stayed 5 nights in Aug 2025

6/10 Okay

MATTHEW

Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxine Tai

Stayed 4 nights in Aug 2025

2/10 Terrible

rahsaan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smells like weed and mildew. Kitchen was dirty, fridge dirt, shower dirty. Utensil drawer was filthy. I wouldn’t even bleach and use this stuff. Clearly the cleaning crew takes no pride in what they do. Nor does house keeping manager or manager of the facility check. I’m glad it’s just for one night
Stayed 1 night in Aug 2025

6/10 Okay

Floyd

Disliked: Staff & service
When asking for service for the room for sheets and linen no one never came all day...
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Honest & specific review of Rez Inn Chesapeake Gre

Hotel is decent, in a good area. Front desk & breakfast attendants were excellent. Lobby clean & well staffed. Pool table & basketball table great additions to the hotel. The halls seemed clean & well maintained. Housekeeping was requested every other day. Our stay was Monday- Sunday & they came ONE TIME. We had to put our garbage cans in the hall & ask the front desk for towels & toilet paper. Our room did not have the appropriate cookware required to use the stove. The warming drawer of our oven was completely crooked & had obviously been damaged prior to our arrival. The dishes that were put away prior to our arrival weren't clean & dishwasher pods/dish soap was not provided until we asked for them. There was a sign indicating each room's freezer made ice but ours had no ice maker. There were no ice trays so we bought our own. There were no ice machines ANYWHERE in the hotel & when we asked the kitchen staff for ice one day they apologized & said their own machine was broken. The pool itself was dirty- a layer of dirt/sand was on the bottom for our entire stay. Hot tub has been removed and the floor where it was had standing water in the middle. Towels were plentiful and clean. Breakfast selection was outstanding each day. Tons of options & everything cooked well. Staff was great but the hotel itself needs improvement. We like the Residence Inn brand & have stayed at other locations but this one did not fair as well as other Residence Inns we have enjoyed.
Stayed 6 nights in Jul 2025