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Mercure Manchester Piccadilly Hotel

4.0 star property

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Photo gallery for Mercure Manchester Piccadilly Hotel

Breakfast, lunch, dinner served; British cuisine, garden views
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Breakfast, lunch, dinner served; British cuisine, garden views
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Portland Street, Manchester, England, M1 4PH
  • Place, Piccadilly Gardens
    ‪1 min walk‬
  • Place, Manchester Arndale
    ‪8 min walk‬
  • Place, Manchester Palace Theatre
    ‪9 min walk‬
  • Airport, Manchester (MAN)
    ‪22 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

7.6 out of 10
Good
(72 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

7.8 out of 10
Good
(18 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room (High Floor)

7.2 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Manchester Piccadilly Hotel

Hotel with a restaurant, 9-minute walk to Manchester Palace Theatre
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space. Housekeeping is available on request.
Mercure Manchester Piccadilly Hotel offers 280 accommodations with safes and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Manchester Piccadilly Hotel. During your stay, you're just a quick walk from Piccadilly Gardens. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Manchester Palace Theatre and Manchester Arndale
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8816 square feet (819 square meters) and includes conference space. A health club, a terrace, and a vending machine are also featured at the business-friendly Mercure Manchester Piccadilly Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Manchester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Onsite venue - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 8,816 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 2 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Manchester Mercure Hotel
Manchester Mercure Piccadilly Hotel
Manchester Piccadilly Hotel Mercure
Mercure Manchester
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel
Mercure Piccadilly
Mercure Piccadilly Hotel
Mercure Piccadilly Hotel Manchester
Piccadilly Mercure Hotel
Mercure Manchester Piccadilly
Mercure Manchester Piccadilly Hotel Hotel
Mercure Manchester Piccadilly Hotel Manchester
Mercure Manchester Piccadilly Hotel Hotel Manchester

Mercure Manchester Piccadilly Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 209 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, room clean, air con needs updating as was just hot air
Stayed 1 night in Nov 2025

10/10 Excellent

Jody

Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very comfortable bed . Was aware hotel was being refurbished after we had booked . Windows in poor condition , bathrooms poor painted tiles , bathroom fan not working
Stayed 1 night in Nov 2025

6/10 Okay

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Yes spotless
Stayed 1 night in Nov 2025

6/10 Okay

Geoffrey

The toilet didn't work p
Stayed 4 nights in Oct 2025

6/10 Okay

lucy

Travelled with group
The room was modern, bed sheets did found to be slightly dirty along with the carpet. Staff weren’t very talkative either.
Stayed 1 night in Nov 2025

10/10 Excellent

Shaun

Stayed 2 nights in Oct 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a initial issue with aircon in ro being stuck on and being freezing cold. Staff were quick to resolve this for us and move us rooms. New room was lovely and very comfy.
Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The staff were outstanding. 10/10. I really hate the new system for requests and contacting staff. You have to scan a qr code and go through several menus which aren’t clear or helpful and send a message having no idea if anyone is actually seeing it, because there’s no reply. I actually had to google the hotel # and call the front desk as the new system was useless. Also the rooms need updating, they’re looking tired and worn, though clean and well kept otherwise.
Stayed 3 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
clean room great city view pillows could do with an overhaul, they are too small and very soft. no good for support
Stayed 2 nights in Oct 2025

10/10 Excellent

Paramjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a great location, not far from Piccadilly Station. Friendly staff, comfortable room. Enjoyed the free drink!
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really enjoyed our stay, hotel in a fantastic location,staff were very friendly,the room was clean and got a good sleep. Only concern was there was no hot water from the shower,but over all it was excellent value for money and would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were pleasant and helpfull
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Staff & service
Hotel was ok apart from lifts very slow
Stayed 1 night in Oct 2025

6/10 Okay

Ashma

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Room never got cleaned during our stay. Paint chipping on all walls
Stayed 4 nights in Oct 2025

4/10 Poor

Tripathi

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel booked on the basis of online rating and paid much higher amount. The hotel is very old and not worth for the money paid
Stayed 2 nights in Oct 2025

10/10 Excellent

alfie

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect central location

The staff at the desk were so lovely and helpful. Check in was super quick and easy. My room was very clean and tidy. The view was fantastic and the hotel is so central. Overall I was really happy with my stay.
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

SUSAN, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good hotel, the concierge is very helpful !
Stayed 2 nights in Sep 2025

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly the rooms were clean and tidy rhe only critism that we felt was the electric socket was out completly and it broke my charger .also to find how to charge phones was a bit of a challenge.
Stayed 3 nights in Oct 2025

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, staff & service
The stay was okay, just a few things that would like to feedback on. The shower was very low and had to bend down to do my hair. Also the shower was leaking and created a puddle of water on the floor. The double doors in the corridor outside made a loud band every time someone went through them. They did not seem to shut properly which caused the noise. If they are fire doors should shut properly. Also had to pop down to reception twice as my card didn’t work. Was not keeping it by cards as advised it was in another pocket but still happened. Nice bar area and very friendly staff. Just a bit noisy with sounds from outside hotel.
Stayed 2 nights in Oct 2025

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