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M5 Hotel

3.5 star property

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Photo gallery for M5 Hotel

Front of property – evening/night
Elite Quadruple Room, 2 Queen Beds
Terrace/patio
Outdoor pool
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
10 Moon Muang Soi 5 Sriphum, Si Phum Sub-district, Mueang, Chiang Mai, 50200
  • Tha Phae Gate
    ‪5 min walk‬
  • Sunday Walking Street Market
    ‪7 min walk‬
  • Chiang Mai Night Bazaar
    ‪15 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪6 min drive‬

Room options

View all photos for Elite Quadruple Room, 2 Queen Beds

Elite Quadruple Room, 2 Queen Beds

Elite Quadruple Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

M5 Hotel

Hotel with a rooftop terrace, a short walk to Tha Phae Gate
This smoke-free hotel features an outdoor pool, a poolside bar, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and concierge services.
M5 Hotel offers 8 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at M5 Hotel. During your stay, you're just a quick walk from Tha Phae Gate. Free WiFi in public areas, an outdoor pool, and a poolside bar are available.
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Tha Phae Gate and Wat Phra Singh
There's a snack bar/deli on site. You can enjoy a drink at the pool bar. There's an onsite business center.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and a library are also featured at M5 Hotel.

This 3.5-star Chiang Mai hotel is smoke free.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

M5 Hotel Hotel
M5 Hotel Chiang Mai
M5 Hotel Hotel Chiang Mai

M5 Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 97 reviews
Rating 8 - Good. 12 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Campbell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, bed is comfortable, wifi works well and a/c works well. The best part is how kind and helpful the staff are, especially Rose. They always greet you with a smile and go out of their way to make you happy

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great steu

Loved it will be back
Stayed 2 nights in Jan 2025

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having been in Hanoi, M5 Hotel was like going to an oasis! Quiet & conveniently located! The staff was very accommodating. If we had to pick something to improve upon it would be the lighting in the bathroom & more hooks in the rooms to hang towels on:) There was no breakfast service & the coffee & hot water machine in the pool area was not working properly. But just 14 steps from the hotel is a very quaint coffee shop called “Sunday” something. They served breakfast & brunch/lunch food that was delicious! And just slightly further down an adjacent alley was an “evening street food court” called Lanaza Square with live music some nights & also very delicious. There were also many other restaurant choices nearby & tour attraction offices. We highly recommend doing an elephant sanctuary. We had not planned to do one but very glad afterwards that we did. The temple at the top of the mountain with the huge dragon staircase was worth doing as well. We also did an all day excursion to the white, blue & red temples…also enjoyable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Olivia M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was adequate for the price. It's provided with everything you need. I would return and i would recommend to a friend.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Rowena, Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to get two king size beds in the room. Plenty of space in the room. Simple and clean. The only thing is there is no food being offered in the hotel. But that is ok.
Stayed 5 nights in Sep 2024

10/10 Excellent

CHARLES

Liked: Amenities
Amazing location nicely updated rooms, a small affordable gem of a hotel right in the heart of Chiang mai
Stayed 2 nights in Nov 2024

10/10 Excellent

Pavlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, not many rooms, close to everything. A lot of massages and eateries around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice little quaint hotel when we travel we don’t ever stay in our room except to sleep. The bed was perfect and AC blew cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hillary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to the Sunday night market.
Stayed 5 nights in Jul 2024

10/10 Excellent

Emily

Stayed 4 nights in May 2024

10/10 Excellent

Fionn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful and courteous staff. They always d8d their best to accomodate our needs.
Stayed 2 nights in May 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make sure we had a fantastic experience.We got a free upgrade to the deluxe room with a bigger bed and nicer washroom.There is no elevator but dont worry they will bring your bags up for you again thank you so much we had a faboulous time when we go back to Chiang Mei we will def stay there again.😁 Geoff and Denise from Canada
Stayed 5 nights in Apr 2024

10/10 Excellent

peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Like a home setting. Very satisfied!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Mar 2024

10/10 Excellent

Lateasha

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay for a good price
Stayed 3 nights in Mar 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel

Large modern room, good air con, then it malfunctioned but they moved me straight away. Pool is small but welcome. A few signs would help as it's a bit counter intuitive when you leave, also the entrance needs a bit more light.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convient place , booked another stay . Staff is very helpful and polite!
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff , even upgraded our room for us. We booked another night. Room was very nice . They cleaned the room while we ate breakfast even held bags while we went to see elephants .
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. The room was beautiful, staff is so friendly and helpful, they even picked up our laundry for us while we were out. The entrance is super nice, you walk over a koi pond. And great location in the center of Chiang Mai. Would stay here again happily!
Stayed 3 nights in Mar 2024

10/10 Excellent

Borys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very friendly staff and excellent location!!
Stayed 2 nights in Feb 2024