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Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Property amenity
Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
125 W Ohio St, Chicago, IL, 60654
  • Place, State Street
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(113 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(101 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western River North Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and self parking. Housekeeping is available on request.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a multilingual staff, an elevator, and a rooftop deck
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 8 minutes by foot from Michigan Avenue and a 2-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 504 out of 1137 reviews
Rating 8 - Good. 259 out of 1137 reviews
Rating 6 - Okay. 193 out of 1137 reviews
Rating 4 - Poor. 77 out of 1137 reviews
Rating 2 - Terrible. 104 out of 1137 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jalea

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was outstanding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great for the price
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Staff was nice room itself was clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, simple rooms but clean. Will stay again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service
It was a clean, comfortable place to stay while here for work, and the location was great! Close to fantastic restaurants, downtown & everything you need.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff were incredible to me. I am handicap and they made every effort to help and make sure my stay was comfortable and I met all my needs.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable bed and quiet! Also super convenient location. Staff was so friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly. Everything about the stay in the room was great. I couldn’t find the icemaker, but I also didn’t ask so that’s on me. I would stay again for sure.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff. Good security.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Isabel

Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. But the rooms were nothing like the pictures and were quite dirty and smelly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amarrion

Liked: Cleanliness, staff & service, amenities
The room was good and the staff was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dashay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel great location price is good too! Staff very nice , but $100 each day for deposit is kinda crazy… besides that good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The manager Jordan was amazing, friendly and welcoming. Always done his best to meet our needs
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Kevin Scott

Liked: Cleanliness, staff & service, amenities
Jordan at the front desk check in was amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kevin Scott

Jordan at the check in desk was Amazing!!! So friendly and great guest service!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will be back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean,easy check-in.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brooklynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Leigh

Liked: Staff & service, room comfort
The rooms were clean and the staff was very friendly. Didnt really enjoy the pool as many children were there unsupervised. Room service was amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bronzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good space
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

joselyn

Liked: Cleanliness, amenities, property conditions & facilities
Always easy check-in here and never really any issues. Right next to a Mcdonald’s, Mag mile is only lik a 10-15min walk.
Stayed 1 night in Jan 2026