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Best Western River North Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western River North Hotel

Rooftop terrace
Indoor pool
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Parking available

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • Michigan Avenue
    ‪8 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(81 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western River North Hotel

Hotel with a rooftop terrace, a quick walk to Michigan Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and self parking. Housekeeping is available on request.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a car charging station, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 8 minutes by foot from Michigan Avenue and a 1-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Pool was down due to kids putting Easter eggs and breaking it, but it was not updated on the website, which kids look forward too. The terrace you couldn’t get too because of the pool closure. The best part was the restaurant and the staff in the restaurant.
Stayed 2 nights in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little mad because the swimming pool wasn’t not open, and that was why I went there for my children’s to swimI’m
Stayed 2 nights in Mar 2025

6/10 Okay

ardith

Average
Stayed 5 nights in Mar 2025

6/10 Okay

dara

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawanda

Stayed 1 night in Mar 2025

8/10 Good

Shimeka

Liked: Cleanliness, amenities
Guest relations had awesome customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Bradley

Business traveller
Liked: Amenities
On time and very friendly
Stayed 1 night in Mar 2025

6/10 Okay

justin

Stayed 1 night in Mar 2025

10/10 Excellent

Sedrick

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

Maryangel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Everything okay, everything so clean and confortable
Stayed 4 nights in Mar 2025

10/10 Excellent

Ying Yeung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection!!!!
Stayed 3 nights in Mar 2025

8/10 Good

Cornelius

Good stay
Stayed 2 nights in Feb 2025

8/10 Good

Shimeka

Solo traveller
The front desk when checking in has very good customer service
Stayed 1 night in Mar 2025

6/10 Okay

Shantel

Travelled with group
Disliked: Staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ryan, Muskegon

Liked: Staff & service, property conditions & facilities
Nice location!
Stayed 3 nights in Mar 2025

2/10 Terrible

Tarina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was the worst ever
Stayed 4 nights in Feb 2025

10/10 Excellent

Sedrick

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly , professional front desk staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t want to leave!
Stayed 3 nights in Feb 2025

10/10 Excellent

Vy'ance

Stayed 2 nights in Mar 2025