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Hilton Chicago

4.0 star property

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Photo gallery for Hilton Chicago

Exterior
Suite, 1 King Bed | Living area
Meeting facility
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • Millennium Park
    ‪12 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room, 4 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, 4 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 16
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Lake View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Lake View

7.6 out of 10
Good
(7 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area

Luxury Suite, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

37-inch TV with cable channels, pay films

Room, 1 King Bed

8.2 out of 10
Very good
(91 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Living area

Luxury Suite, 2 Bedrooms

  • 87 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Room (Parlor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room (Parlor)

  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible (Transfer Shower)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

37-inch TV with cable channels, pay films

Room, 2 Double Beds

9.0 out of 10
Wonderful
(62 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

View from room

Suite, Multiple Beds

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Lake View

View from room

Suite, Multiple Beds, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, Multiple Beds

View from room

Suite, Multiple Beds

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds

View from room

Suite, Multiple Beds

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for Superior Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms

7.8 out of 10
Good
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Accessible (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

View from room

Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(32 reviews)
  • 37 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 82 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 3 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Suite, 3 Bedrooms

  • 82 sq m
  • 3 bedrooms
  • Lake view
  • Sleeps 8
  • 1 King Bed

View all photos for Traditional Suite, 2 Bedrooms (Parlor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Suite, 2 Bedrooms (Parlor)

  • 82 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Chicago

Historic hotel with 2 restaurants and a health club
2 restaurants, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Chicago's great location. During your stay, you're just a quick walk from State Street. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Buckingham Fountain and Art Institute of Chicago
  • Pets welcome for a fee
As a guest of Hilton Chicago, you'll find an indoor pool, a health club, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 50 meeting rooms, and coworking spaces are available. Event space at this hotel measures 234000 square feet (21739 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business centre
  • Conference centre (234,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 72.00 per night
  • Covered valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60605
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1180 out of 2048 reviews
Rating 8 - Good. 380 out of 2048 reviews
Rating 6 - Okay. 251 out of 2048 reviews
Rating 4 - Poor. 134 out of 2048 reviews
Rating 2 - Terrible. 103 out of 2048 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The bed was comfy, and the staff very nice in all areas. The self parking was quite expensive at 77 dollars a night. Valet was 88 dollars a night. The bar/lounge area was very comfortable with a fire in the fireplace. The internet was slow and kept disconnecting. I stayed at a Hampton Inn by Hilton before and after this stay and their internet was much faster and stayed connected.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daaaaa HILTON

Built in 1925 with 3,000 guestrooms, the Hilton is DA Hilton. Plush entrance, great location in South Michigan Avenue so major sites are walking distance. Confy bed, need to upgrade pillows. Fridge, tablet and huge tv. Nice bathroom for two. Was in the 20th floor but no view; upgrade to view is worth it.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the history of the property and the location was very walkable to everywhere we wanted to go! The staff was very friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Ivan Austreberto Marmolejo

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Farwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Would definitely rebook!
Stayed 2 nights in May 2025

10/10 Excellent

Lacey

Stayed 3 nights in May 2025

10/10 Excellent

Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing, we had two bathrooms which was very convenient and the beds were very comfortable.
Stayed 4 nights in Apr 2025

6/10 Okay

Owen

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Historic but dated.
Stayed 3 nights in May 2025

10/10 Excellent

Jamie, San Antonio

Travelled with family
Liked: Cleanliness, amenities
Forgot to clean our room last day. Had to call for towels.
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was superb!
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

10/10 Excellent

Gene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Xylia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My min vacation

My room was very nice the staff was very very nice and friendly. I will be back again. The breakfast nice as well. My grandson loves the pool that’s all he wanted to do
Pool time
Having fun
Having fun
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

2/10 Terrible

Ulugbek

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The Hilton in Chicago is a beautiful hotel — it’s clean, well-maintained, and in a fantastic location. The staff was friendly and accommodating, and the overall atmosphere was pleasant. However, our stay was not without serious issues. We stayed for two nights and spent over $600, which is very expensive considering the problems we experienced. I had to change rooms twice because the heater wasn’t working. Even after moving rooms, the heat still wasn't properly fixed, and my kids and I were cold the entire time. To make matters worse, instead of a permanent solution, the hotel brought in a small portable heater. For a hotel that markets itself as a five-star property, basic amenities like a working heating system should be standard, not something patched with a mini heater. For the price we paid, I expected a much higher level of comfort and maintenance. While the service and appearance were great, the lack of working heat left a major negative impression. I would caution future guests to check room conditions carefully before settling in.
Stayed 2 nights in Apr 2025

8/10 Good

ANDREA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , but be ready to pay, everything in the hotel is expensive. Beautiful place and very well staffed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton was the perfect choice. We enjoyed our stay. The kids loved our room view of the lake and subways. It was clean. The staff were all so kind and welcoming. We will stay here again. We ate at the restaurant attached to Hilton called Kitty OSheas. It was delicious! The Starbucks inside and little market was perfect and convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Danii

Stayed 2 nights in Apr 2025

8/10 Good

Bernice

Liked: Staff & service, property conditions & facilities
Very nice pool area and Sunday brunch was great.
Stayed 2 nights in Apr 2025

8/10 Good

Hubert Evan

Stayed 4 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marcella

Travelled with family
Liked: Property conditions & facilities
The bar was so crowded they needed 3 more bartenders
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Feb 2025