"Great location, friendly staff. Downside is the actual apartments, very dated and in need of a refurb. Bathroom was the main let down. But leaving it ... " More
5 Sep 2023 by Anna, Guest Relations Manager
Dear Roxane,Thank you for your review of Chelsea Cloisters. We're glad to hear that you enjoyed your stay.We hope to see you again soon!Sincerely, Anna, Guest Relations Manager, Chelsea Cloisters
9 Jan 2023 by Ana
Dear AbdrahmaneThanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. So, thanks for your kind words and we look forward to seeing you again in Chelsea CloistersBest Wishes
27 Oct 2022 by Ana
Dear Bret,Thank you so much for your feedback about Chelsea Cloisters. We really appreciate the details you shared. We apologize for the inconvenience this has caused you. This insight will help taking the necessary steps to ensure this does not happen again.We hope you will continue using Chelsea Cloisters for all your needs.Best wishes,Ana Henriques
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Chelsea Cloisters. For a fee, parking is available. This 3.5-star London aparthotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Free parking nearby
Chelsea Cloisters offers 250 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.
Chelsea Cloisters has 2 restaurants on site.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
