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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Penthouse | Living area
Flat-screen TV
Lobby
2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, King's Road
    ‪5 min walk‬
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Harrods
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Studio, 1 Double Bed

In-room safe, individually decorated, individually furnished

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | Living area

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment (Double, Double & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Double & sofa bed)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Two Bedroom Apartment (Double, Twin & sofa bed)

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment (Double, Twin & sofa bed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

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About this property

Chelsea Cloisters Serviced Apartments

Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. A washer/dryer, free WiFi, and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Sloane Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments on 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a flat-screen TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Sloane Square and Natural History Museum
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 517 out of 2442 reviews
Rating 8 - Good. 835 out of 2442 reviews
Rating 6 - Okay. 543 out of 2442 reviews
Rating 4 - Poor. 286 out of 2442 reviews
Rating 2 - Terrible. 261 out of 2442 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Nicolas

Stayed 2 nights in Dec 2025

8/10 Good

Dani

Stayed 2 nights in Dec 2025

6/10 Okay

Beryl

Travelled with partner
Liked: Cleanliness
Good management of Chelsea Cloisters overall with friendly staff, except the main elevators in the lobby were closed! Apparently been like that for several months which was a disgrace. There were two other elevators around the back quite a distance and up and down stairs from the lobby. We are in our 80's and with with three suitcases and hand luggage this was not acceptable. Once out of the elevator on the 4th floor we had a walk of .21 of a mile which was again unacceptable. I don't know whether the apartment was owned by a third party and then rented out to you or whoever but there some issues. The furniture was definitely basic and there was no small coffee type table in the living room so one had to put cups and glasse on the floor! After my repeated complaing the lobby staff finally got a small table for us. There was a table lamp but stuck behind the TV---there was nowhere tp put it---wierd! Very small kitchen with room for one person, bathroom and shower were fine and the bedroom was very small, one cupbord only. For the $ we had paid it really was not very acceptable value and we won't be returning. How do I get a refund please? Beryl Edney PS pretty good location for shops etc.
Stayed 12 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at Chelsea Cloisters and we were very pleased with our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bettina, Boulder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value, convenient versus a hotel. Everything up to standard.
Stayed 2 nights in Nov 2025

10/10 Excellent

BENJAMIN

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Great location, excellent price, and the newly refurbished apartment was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities
Reception staff were pleasant and efficient. Room was basic but exactly what we expected . We had a late check out and surprisingly no one came to chap us until bang on leaving time (most hotels get this so wrong)
Stayed 2 nights in Dec 2025

8/10 Good

Sarah Louise

Business traveller
Liked: Cleanliness, amenities
Great location. Local amenities. Front desk staff were great.
Stayed 2 nights in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, room comfort
Clean room fresh towels spotless kitchen.
Stayed 1 night in Dec 2025

8/10 Good

Hugo

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, amenities
Great location, good quality and value for money in London
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bright. The bed was comfy and on the 8th floor it was nice and quiet. Kitchenette was good and well equipped - bette than I had expected. The corridors to the room were ok but a touch dystopian. As a burly dude I was fine but could be intimidating if you are more vulnerable. The main front lift being broken was a pain as you could only use the back one, which was small and happened to be very far from my room. I was only there one night and things break so it may be fixed by now. Staff were super friendly and helpful.
Bathroom - clean and good water pressure. Towels good too
Small kitchenette.
Main room
Slightly dystopian corridor
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
We were booked elsewhere and it was cancelled short notice. Expedia rebooked this, which was quite a bit more above budget. Unfortunately it is in need of some basic upgrades. Please see photos, but very rusty and dirty windframes, mold on wood, the lumpiest pillows, and quite noisy at night with Lorrie’s/vans parked outside at 3am. Shame bc it has potential.
Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Joyce

Liked: Cleanliness, amenities
Chelsea cloisters is a good location when visiting Royal Brompton hospital. The room was clean and had all the necessary facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Disliked: Amenities, property conditions & facilities
My room looked like a building site peeling paint, cracks all over bathroom and plasterboard coming away When I spoke to the manager they were not interested because I booked with Expedia and not with them
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Liked: Cleanliness
The room was fine and in good condition. It’s quite small but I appreciated having the small kitchen and especially washing machine/dryer which was the reason I booked this place. The washing machine is very very loud at certain points although when you close the door the sound is muffled and not too bad. For some reason I also thought laundry cleaner would be provided but it wasn’t so I went out and bought my own. I was only there for 4 days so I left the rest behind for the next person. I do need to mention one incident which I didn’t raise with the front desk at the time because I had bookings to get to and it kind of slipped my mind. One morning I woke to a knock on my door and opened to find two men who looked to be maintenance type staff standing there advising they needed to come in and change the mirror. I was still half asleep at this point and said right now? They said yes. I ended up letting them in (all the while inwardly berating myself for allowing this, this is how true crime stories start) and had to wait around for around an hour for the job to be done so I could get myself ready to leave. At this point the time was after 10.15am. I was not given any warning that this would be happening and I would recommend this to the hotel in future especially if occupants are solo travellers and female, at that. Outside of that, my stay was great.
Stayed 4 nights in Nov 2025

8/10 Good

Leonica

Stayed 1 night in Nov 2025

8/10 Good

Kari

Stayed 4 nights in Nov 2025

6/10 Okay

Helen

Travelled with family and small children
Liked: Cleanliness, amenities
The room was clean but the radiators didn’t work and the curtains did fully close. The staff were very obliging though and by 2 one of the two radiators had been fixed. Unfortunately this still left us with a cold bathroom. Otherwise it was a nice little apartment.
Stayed 2 nights in Oct 2025

8/10 Good

Michael, Cheltenham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful, the room was a little dated but clean, the bed was comfortable and had everything we needed, and the location was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniella

Liked: Cleanliness, room comfort
Had a great stay here. The staff working from November 4-8 were all awesome and the studio was perfect. Thank you!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location. Clean well appointed apartments. Wonderful and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

SARAH

Liked: Cleanliness, property conditions & facilities
Incredible value for money. I honestly am just as happy here as in a 5 star hotel. Location is incredible. Rooms are good, staff are so lovely. I’ve stayed here many times and honestly it’s my go to in London.
Stayed 2 nights in Nov 2025

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