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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

Lobby
Flat-screen TV
Exterior
Studio, 1 Double Bed
Penthouse | Private kitchen

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

Map
Sloane Avenue, London, England, SW3 3DW
  • Natural History Museum
    ‪11 min walk‬
  • Hyde Park
    ‪14 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Studio

In-room safe, individually decorated, individually furnished

Executive Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Chelsea Cloisters Serviced Apartments

Aparthotel with a 24-hour front desk, a short walk to Victoria and Albert Museum
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. A washer/dryer, free WiFi, and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Victoria and Albert Museum. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments on 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a flat-screen TV
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Sloane Square
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

Languages

Arabic, English, French, Greek, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 474 out of 2333 reviews
Rating 8 - Good. 797 out of 2333 reviews
Rating 6 - Okay. 525 out of 2333 reviews
Rating 4 - Poor. 282 out of 2333 reviews
Rating 2 - Terrible. 255 out of 2333 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Dustin Robert

Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

carrie

Liked: Cleanliness, amenities
Great find in Chelsea neighborhood. Great for shopping or just walking the neighborhood. Love the concept of having a flat but in hotel setting. One note - on previous stats I guess I was in executive studio which is remodeled and sparkling clean. This trip I needed an early check in and got an older studio - footboard on bed was dirty, closets old and sticky. A bit depressing but did not affect my overall trip. Everything else great.
Stayed 12 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was exactly what we were looking for, some private space for when we put out daughter to bed and close to everything.
Stayed 5 nights in Apr 2025

6/10 Okay

Clive

We enjoyed our 13 day stay at Chelsea Cloisters and will return.
Stayed 13 nights in Apr 2025

6/10 Okay

Lynne

Travelled with family
Liked: Room comfort

Staff beyond great. Rooms rough around the edges

Firstly a shout out to the amazing staff. All of them are super lovely kind helpful and are fantastic in every way. However the rooms are a little rough around the edges and the street noise is insane. Ask for an interior room. In the 6 nights I stayed I witnessed a car being broken into. A party van with extremely loud music clearly selling dr*gs, delivery of laundry at 3am in a truck which was so noisy. I’ve lived in central london on and off for years and never experienced these things.
Stayed 6 nights in Apr 2025

6/10 Okay

Sharon

Travelled with family and small children
Liked: Amenities
Overall great location and handy for what we wanted but could do with a bit more attention to detail on cleaning and place is worn in areas but to be expected if constantly filled.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Carolyn

Disliked: Property conditions & facilities
This was a convenient property for me to stay at for my meeting. Unfortunately the room I was given was nothing like the images on the website I booked through. My room was noisy from the traffic outside. It was only secondary glazed. The windows on the bathroom and kitchen were not secondary glazed and were old rusty with many panes cracked and broken. The final issue was the damp on the wall of my bedroom from the en-suite bathroom. It may have been convenient and cheap but I would rather have paid a little more for a nicer hotel. One positive was that the bed was very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan, Manchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well priced accommodation with great access to transport, museums, Albert Hall. Rooms are a little tired, but clean and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Davina

It was close to hospital
Stayed 2 nights in Mar 2025

10/10 Excellent

Abhay, Plano

Liked: Cleanliness, property conditions & facilities
First time we rented a service apartment, and this was an excellent experience. Spacious and clean. Very conveniently located, very responsive staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was small
Stayed 4 nights in Mar 2025

8/10 Good

Nicola

Great location !

I have stayed many times at the Chelsea Cloisters, and this was certainly the smallest room I’ve ever had. Not thrilled that there was no bath plug on arrival so couldn’t have a bath then, but this was remedied the next day. But I so enjoy the location, and I look forward to my next stay there in a month’s time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Only one elevator worked during our stay. There is no housekeeping .
Stayed 8 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Excellent location for walking to Royal Bompton Hospital. A few steps into and within the reception area. Four lifts to all floors.
Stayed 1 night in Mar 2025

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really well located for transport links, local museums, easy walking distance to good range of eateries. Staff very friendly and helpful. Room cosy but well equipped. Couple of things in room need a little paint/ tlc but kitchenette area looked very new.and room equipped.well.
Stayed 2 nights in Mar 2025

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness
Great location. Property reasonable priced Beware of noise issue though, if assigned a room on the street side of the property We booked a five night stay and had to request a move to the rear of the building on the second night due to traffic noise all night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
The Cloisters was a little home from home my Sister and I loved it and would certainly stay there again .
Stayed 3 nights in Mar 2025

2/10 Terrible

ANTONAKIS

Disliked: Cleanliness, room comfort
The room was dirty and smell bad
Stayed 5 nights in Mar 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel room. Too many problems to list, but cleanliness was shocking. Staff very unhelpful. Will never use again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
excellent value for what was an apartment not just a room..will definately use again when in London.
Stayed 1 night in Feb 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, room comfort

Great location, excellent value

Such a convenient and central location. Always a comfortable - if basic - stay. Recommended.
Stayed 1 night in Feb 2025

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