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Holiday Inn Express Crestwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Crestwood by IHG

Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Free buffet breakfast
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Place, Hollywood Park
    ‪14 min walk‬
  • Place, McCormick Place
    ‪29 min drive‬
  • Place, Millennium Park
    ‪33 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Hair dryer, towels

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express Crestwood by IHG

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Crestwood by IHG. During your stay, you'll be within walking distance of Hollywood Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Hollywood Park and 5 minutes from Gaelic Park
Holiday Inn Express Crestwood by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Crestwood by IHG. Self parking is free.

This Crestwood hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to September 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashley

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for something i could eat on the road. Very empty of options. No bananas. Just apples and oranges.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, room, and overall location was perfect.
Stayed 1 night in Nov 2025

6/10 Okay

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great. There seemed to be something wrong with the ventilation in the pool area. Everything was soaked and water was dripping from several areas of the ceiling and ducts. The kids also mentioned a lot of things on the bottom of the pool. Otherwise, it was a good experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bathroom was clean, linen was very clean. All surfaces wiped down. Front desk staff was welcoming and had excellent customer service. Check in was a breeze and the location was perfect for food and shopping! I plan on staying there again on my next visit to Illinois and will recommend this Holiday Inn to others!!!
Stayed 2 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

ARTIE

Stayed 3 nights in Nov 2025

10/10 Excellent

Khusnidin

Stayed 1 night in Nov 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Rodrick

Stayed 1 night in Nov 2025

10/10 Excellent

Krista

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

celocia

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the above I came in last minute for a funeral staff was amazing property was conveniently located room was spectacular pool was nice and breakfast was top notch and the lady who attends the coffee and breakfast area was amazing to my who family and she did an amazing job wish I had gotten her name!
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great as usual but the room was neglected we slept with bed bugs in the bed and we stayed there once before and everything was great but this time I'm sorry to say it wasn't a pleasant stay
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was very friendly, and the room was clean. Price was not bad either! All in all, it was a nice overnight!
Stayed 1 night in Nov 2025

8/10 Good

Candise Shanta

Stayed 1 night in Oct 2025

6/10 Okay

Felicia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every thing was fine EXCEPT the bedding in our room was terrible! I requested to have the linen removed 2x and no one came until it was check out. The sheets had gum! On one bed and the other bed didn’t smell fresh at all!!! Then I saw a roach in the bathroom crawling around!
Stayed 5 nights in Oct 2025

8/10 Good

Billy

Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super nice and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone great
Stayed 1 night in Oct 2025

10/10 Excellent

Latrice

Stayed 2 nights in Oct 2025

10/10 Excellent

Navil

Stayed 1 night in Oct 2025