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Hotel 55 Chicago Downtown

4.0 star property
VIP Access

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Photo gallery for Hotel 55 Chicago Downtown

Premium bedding, in-room safe, desk, blackout curtains
Creator video - submitted by The VonBKs
Exterior
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Museum of Contemporary Art Chicago
    ‪6 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel 55 Chicago Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space. Change of towels is available on request.
Hotel 55 Chicago Downtown offers 297 accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel 55 Chicago Downtown. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Lure Fishbar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 15-minute walk of 360 CHICAGO and Museum of Contemporary Art Chicago
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hotel 55 Chicago Downtown. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
Lure Fishbar - This restaurant specializes in seafood.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel 55 Chicago Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 986 out of 1579 reviews
Rating 8 - Good. 313 out of 1579 reviews
Rating 6 - Okay. 157 out of 1579 reviews
Rating 4 - Poor. 72 out of 1579 reviews
Rating 2 - Terrible. 51 out of 1579 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tanya

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I was not impressed for $263 a night. I was looking forward to 21c Museum. The overall vibe felt cold to me.
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Belynda

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like staying here. Only thing is the constant sirens and construction near by but that’s out of the Hotels control.
Stayed 2 nights in Dec 2025

10/10 Excellent

Soyata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest front desk staff I've ever incountered. Couldn't have been any nicer.
Stayed 1 night in Nov 2025

10/10 Excellent

Brigit

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, rooms were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! The front desk folks were 10/10!! Hotel perfect location for walking to shop on the Mile or eat at great places!
Stayed 1 night in Nov 2025

8/10 Good

Anabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fine, but at the time we made the reservation, it was a 21C hotel - no one ever notified us that it had been bought by 'H55'. So, when we were trying to find it, we drove around the block several times. Maybe you could let people with reservations know that the brand had changed?
Stayed 3 nights in Nov 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The employees seem to be working very hard. Our maid(s) was fantastic-better than I’ve had almost anywhere.The restaurant *mood was very low. Whoever managed for breakfast and served us were very efficient indeed. Fitness area was very well kept. Front door was terribly awkward. They absolutely need a doorman at all times (which we usually did not have -but when we did, he was wonderful). Rooms were tight but clean. Siren sounds were almost constant. Turning on the (good) system fan was very helpful. Elevators were very small and very quick, probably need a little more upkeep. Lobby was festive and very nice; lobby restrooms were generally very clean.
Stayed 3 nights in Nov 2025

6/10 Okay

Lubna, Chesterfield

Staff was courteous, location is good. The walls are paper thin so any construction work going on outside is heard fully inside. We were woken up to a jackhammer on a Saturday morning. Otherwise, a decent place to stay.
Stayed 2 nights in Nov 2025

8/10 Good

Lisa, Bensenville

Stayed 1 night in Nov 2025

10/10 Excellent

Charles, Saint Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt have breakfast. convenient to my meetings
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 2 nights in Nov 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly, the room was clean, bathroom was so nice, great location also!
Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 3 nights in Nov 2025

10/10 Excellent

Destinee Unique

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Bradley

H55! Awesome and Wild! Have 2 jam!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hernan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in the middle of everything a tourist want to see/visit in Chicago.
Stayed 2 nights in Oct 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities
Room was clean bed was comfortable! The location was perfect, walking distance from restaurants, shopping and local focal points.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Room was clean and dwell appointed. Staff were courteous and very helpful. They allowed us to check out late without hesitation. Hotel had just changed owners and that did not affect our experience. The art has been removed, but that’s fine. It’s hard to see art when you’re asleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Eoin, sunnyside

Stayed 2 nights in Nov 2025