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Kimpton Gray Hotel by IHG

4.5 star property

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Photo gallery for Kimpton Gray Hotel by IHG

Argentinean cuisine
Exterior
Argentinean cuisine
Exterior
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available

Explore the area

View in a map
122 West Monroe Street, Chicago, IL, 60603
  • Place, Willis Tower
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪9 min walk‬
  • Place, Millennium Park
    ‪10 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Walk-In Shower)

Room amenity

Room, 1 Queen Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Walk-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(34 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 Queen Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Essential)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room (Essential)

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Deep Soaking Tub)

Room amenity

Premium Room, 1 King Bed (Deep Soaking Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Walk-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(48 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Tall King, Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Tall King, Walk-In Shower)

8.2 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

  • 47 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed (Deep Soaking Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 King Bed (Deep Soaking Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Exercise Bike)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed (Exercise Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Deep Soaking Tub, Exercise Bike)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed (Deep Soaking Tub, Exercise Bike)

  • Sleeps 2
  • 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Kimpton Gray Hotel by IHG

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a conference center, WiFi in public areas, and valet parking.
Kimpton Gray Hotel by IHG offers 293 accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Kimpton Gray Hotel by IHG's great location. During your stay, you're just a quick walk from Millennium Park. A restaurant, a 24-hour gym, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy Argentinean cuisine while dining at Boleo
  • Full breakfast served weekdays for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from State Street and 8 minutes by foot from Millennium Park
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Gray Hotel by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. The luxury Kimpton Gray Hotel by IHG also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 10:00 AM.
Boleo - This restaurant specializes in Argentinean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per 24-hour period)

Parking and transport

  • Valet parking on site (USD 83 per night)
  • Limited on-site valet parking

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 40 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boleo

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room cot
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18 meeting rooms
  • Conference centre (15,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.70 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 per person
  • Fee for in-room wireless internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 83 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60603
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Gray Hotel Chicago
Kimpton Gray Hotel
Kimpton Gray Chicago
Kimpton Gray
The Gray A Kimpton Hotel
Kimpton The Gray Hotel
The Kimpton Gray Hotel
Kimpton Gray Hotel
Kimpton Gray By Ihg Chicago
Kimpton Gray Hotel by IHG Hotel
Kimpton Gray Hotel an IHG Hotel
Kimpton Gray Hotel by IHG Chicago
Kimpton Gray Hotel by IHG Hotel Chicago

Kimpton Gray Hotel by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1003 reviews
Rating 8 - Good. 139 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Keavy

Stayed 2 nights in Sep 2025

10/10 Excellent

Angel, Chicago

Stayed 2 nights in Sep 2025

6/10 Okay

Juan

Business traveller
I was not impressed overall and honestly expected much more from a 4.5-star hotel in Chicago. Check-in with the concierge was smooth, and the staff was polite and efficient, which I appreciated. However, the condition of the common areas left a lot to be desired. The hallways and entrance carpets looked unclean, and the elevators also did not feel particularly clean. The lighting in the entrance area was poor and gave off a rather uninviting vibe. Service was inconsistent: I requested a blanket one night, and it took nearly an hour to arrive. Access to water was inconvenient—only two bottles were provided, and there weren’t enough fountains. Offering reusable bottles for guests to refill would be a much better experience. The in-room amenities were disappointing. Towels looked worn and old, the shower had weak water pressure and limited flow, and it was unclear what room service was available, if any. Overall, while the staff was professional, the property itself did not live up to the standard I was expecting. Definitely not on par with what a 4.5-star rating suggests. Will not return and certainly do not reccomend.
Stayed 3 nights in Sep 2025

6/10 Okay

Brandon

Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great options.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Safi

Stayed 2 nights in Jul 2025

8/10 Good

Seta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s a nice conveniently located and clean hotel in the downtown area with great staff, ask for a printed invoice when you check out rather than get an e-invoice. And the reason for that is, we were going to be charged for parking for 2 days ( parking isn’t cheap in Chicago at all) although we didn’t even have a car! ☹️ and also for a meal we didn’t charge to the room. They were all reversed but was a bit disappointing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sering

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dean

Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! That's all I can say! But, I'm going to find the words to say more, because this hotel and its great staff deserve it! I booked this hotel a while ago for my husband's surprise birthday vacation. It was a total of 6 of us, I love IHG! This one is definitely 1 of the top locations that I've visited in the past 15 to 20 years. I'm talking conveniently easy to locate, and very kind staff. Everyone, from the door person to registration staff, to the cleaning staff was so courteous all the time! They speak when they see you. They hold doors, and they answer questions! Our first great experience was with Shay and Andrew. We arrived a little early, a little too early to check in, and was told that they sold out the previous evening, and there would be a wait to check in. These 2 individuals were very helpful with allowing us to store our luggage and provided great recommendations for things to do while we await our room. Their enthusiasm and personality were top-tier. And to be honest, they looked great! They were the perfect representation of what I want to see when visiting a business. This dynamic duo spoke very well, provided great professional, genuine, kind service. These guys are gems! Management, make sure these two get anything they want and everything they deserve to keep them representing IHG. I've written so much about the staff, I forgot to mention the décor during my stay! The décor was amazing! 5 Star Stay!! Highly recommended !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy, Hutchinson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk folks were super helpful for local recommendations. The beds were very comfortable, the metro was just a couple blocks away, and it was easy walking distance to many restaurants and points of interest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hamza

Stayed 2 nights in Sep 2025

10/10 Excellent

Tisha

Amazing stay
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Our room was comfortable, clean and exactly what we needed for the trip. I wish the room came with a coffee maker and I didn't have to request one but at least that was an option. The hotel was nice and close to everything we wanted to do.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wendy, Normal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jason, Seattle

Stayed 2 nights in Aug 2025

6/10 Okay

Nyasia

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
First, I want to say that the Kimpton Gray is a beautiful hotel. The location is excellent, the ambiance is elegant, and my room was spacious and beautifully decorated — truly impressive in terms of style and comfort. Unfortunately, the overall experience was significantly affected by an ongoing issue with housekeeping during my stay. On the first day, after spending the entire day out exploring Chicago, I returned to find my room had not been cleaned. I was told that a "Do Not Disturb" sign was on my door, but that was not the case. I didn’t make a big deal out of it and simply asked for fresh towels and for the trash to be emptied, which I received. The next day, I was personally asked by housekeeping if I needed service — I confirmed yes. Later in the day, while changing outfits, I answered the door in a robe and was told they couldn't clean the room unless I left. I said no problem and mentioned I’d be heading out shortly. However, when I returned several hours later, the room was still untouched. At that point, I raised the issue with management. While they did offer complimentary breakfast and wine, it felt like a minimal gesture considering I was checking out the next morning — making the offer more symbolic than helpful. I truly appreciate many aspects of the Kimpton Gray, but consistent room cleanliness and responsive service are essential for a hotel of this caliber. I hope this feedback helps improve future guest experiences.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is lovely. The location was great and near a lot of must see sights
Stayed 3 nights in Sep 2025

10/10 Excellent

Ellen, Lake Oswego

Liked: Amenities, property conditions & facilities
Wonderful location
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a littly musty
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025