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MainStay Suites Northbrook Wheeling

2.5 star property

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Photo gallery for MainStay Suites Northbrook Wheeling

Lounge
Point of interest
In-room dining
BBQ/picnic Area
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
8000 Capitol Drive, Wheeling, IL, 60090
  • Place, Chevy Chase Country Club
    ‪8 min drive‬
  • Place, Schaumburg Convention Center
    ‪14 min drive‬
  • Place, Allstate Arena
    ‪15 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

MainStay Suites Northbrook Wheeling

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a 24-hour fitness center, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Weekly housekeeping is available.
MainStay Suites Northbrook Wheeling offers 141 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at MainStay Suites Northbrook Wheeling, you'll be close to Chevy Chase Country Club. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from Chevy Chase Country Club and 9 minutes from Kohl Children's Museum
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Northbrook Wheeling, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. The business-friendly MainStay Suites Northbrook Wheeling also features multilingual staff, a picnic area, and laundry facilities. Self parking is free.

This Wheeling hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at MainStay Suites Northbrook Wheeling.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hawthorn Suites Northbrook
Hawthorn Suites Northbrook Wheeling
Hawthorn Suites Wheeling
Hawthorn Suites Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Hotel
Hawthorn Suites Wyndham Northbrook Hotel Wheeling
Hawthorn Suites Wyndham Northbrook Wheeling
Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Wheeling Hotel
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Wheeling
MainStay Suites Northbrook Wheeling Hotel
MainStay Suites Northbrook Wheeling Wheeling
Hawthorn Suites by Wyndham Northbrook Wheeling
MainStay Suites Northbrook Wheeling Hotel Wheeling

MainStay Suites Northbrook Wheeling Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 957 reviews
Rating 8 - Good. 296 out of 957 reviews
Rating 6 - Okay. 135 out of 957 reviews
Rating 4 - Poor. 84 out of 957 reviews
Rating 2 - Terrible. 103 out of 957 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge

Stayed 1 night in Jun 2025

8/10 Good

garey a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Zach

Liked: Cleanliness
odd smell throughout property and especially in the room - otherwise mostly fine
Stayed 2 nights in Jun 2025

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities, room comfort
Everything is dirty. The hallways smell terribly. Could t even sit on the couch it was so disgusting
Bathroom wall
Couch cusion
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
The property was well maintained, the room was nice. The only drawback was the receptionist. She was busy talking on her earbuds. Didn’t even greet me and didn’t talk to me. Didn’t tell me where the elevator was or if there were any carts to carry our baggage.
Stayed 3 nights in Jun 2025

4/10 Poor

Sydney, Milan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was a last-minute booking for a work trip and never again will I stay here. It is extremely dirty and the though the staff was nice, me and other guests had to wait around for 10 minutes before they let us check in with arms full of luggage. The breakfast that was out in the morning was just coffee, a complete false advertisement. All the carpet was extremely dirty and warm. Random stains on the ceiling, floor, and even the chair in the room had very suspicious stains on it (see picture). I was so disgusted I almost didn’t stay the full night.
Stayed 1 night in Jun 2025

2/10 Terrible

LUIS, Inglewood

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Customer service does not exist.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

6/10 Okay

Jalie

Travelled with partner
Disliked: Amenities
Not good but not bad
Stayed 2 nights in Jun 2025

10/10 Excellent

Saul

Stayed 1 night in Jun 2025

2/10 Terrible

Susan

Stayed 1 night in Jun 2025

2/10 Terrible

Jordan

Stayed 1 night in Jun 2025

2/10 Terrible

Jurifil

Business traveller
Liked: Cleanliness
To begin with, there was no one at the front desk. When the front desk staff emerged from the restroom, I greeted her, but she simply glared at me with an angry expression. I repeated my hello, but received the same response. She clearly wasn’t pleased to be at work and was not at all welcoming, particularly the woman with red hair at the front desk. Additionally, the room I stayed in was somewhat unclean; the carpet had a bright pink stain, felt grimy, and the refrigerator was excessively noisy at night, disrupting my sleep. As a result, I lost sleep during my stay. As I returned at the hotel, the same staff was just hanging out with her friends in the lobby. I said hello and she just ignored me and continue laughing loudly with her friends.
Stayed 1 night in Jun 2025

8/10 Good

Jackalin

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Mia

Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Duane

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Yeng

Disliked: Cleanliness, property conditions & facilities
Rude customer service. No service at all
Stayed 2 nights in May 2025

4/10 Poor

ana maria

Liked: Cleanliness
Disliked: Staff & service
the manager Lake she is not nice, rooms are clean, fire alarm was all day without notice and needed to leave the room for 8 hours had to leave 2 days earlier but the manager was nowhere to be found to get my refund even thru it was during weekdays .
Stayed 7 nights in Apr 2025

2/10 Terrible

Maria

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is clean for the price paid but the staff are not nice at all. During our stay of 2 weeks you are allowed to request toilet paper only from front desk between 7am and 3 pm…any minutes after you will not get…also we left 2 days earlier and the manager Lake was nowhere to be found to talk with her about refund during week days…
Stayed 13 nights in Apr 2025

4/10 Poor

Oleksandr

Stayed 1 night in May 2025

6/10 Okay

Stoyan

Liked: Staff & service
Ok for a night but there were several issues
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

2/10 Terrible

Raqueta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place smelled horrible. The receptionist took a very long servicing me. There was big German Shepard in there, screaming children, the first floor was filthy and very unkempt. I never even went to the room, I immediately asked for a refund
Stayed 1 night in Apr 2025