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Omni Chicago Hotel

4.5 star property
VIP Access

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Photo gallery for Omni Chicago Hotel

Breakfast and dinner served
Banquet hall
Superior Suite, 1 King Bed
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Gym

Explore the area

View in a map
676 N Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪12 min walk‬
  • Millennium Park
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(187 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite

9.6 out of 10
Exceptional
(82 reviews)
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Queen Bed, Accessible

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Queen Bed, Accessible

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite Governors 1 King Bed

Luxury Suite Governors 1 King Bed

Luxury Suite Governors 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,258 reviews
The price is €247
includes taxes & fees
1 Sept - 2 Sept
InterContinental Chicago Magnificent Mile by IHG

About this property

Omni Chicago Hotel

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite.
Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Omni Chicago Hotel. During your stay, you're just a quick walk from Michigan Avenue. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Harry Potter Shop Chicago and Michigan Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni Chicago Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.
676 Restaurant and Bar - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 89.49 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 10 to 50 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 676 Restaurant and Bar

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,000 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 29.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 50 for adults, and USD 5 to 25 for children
  • Valet parking fee: USD 89.49 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Hotel Omni
Chicago Omni
Chicago Omni Hotel
Hotel Omni Chicago
Omni Chicago
Omni Chicago Suites Magnificent Mile
Omni Hotel Chicago
Omni Chicago Hotel Hotel
Omni Chicago Hotel Chicago
Omni Chicago Hotel Hotel Chicago
Omni Chicago Suites Magnificent Mile

Omni Chicago Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1097 out of 1556 reviews
Rating 8 - Good. 288 out of 1556 reviews
Rating 6 - Okay. 91 out of 1556 reviews
Rating 4 - Poor. 43 out of 1556 reviews
Rating 2 - Terrible. 37 out of 1556 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary Terese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend at the Omni! Only critique was we were hoping to be able to swim but it doesn’t look like they have a pool anymore
Stayed 2 nights in May 2025

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and the area was perfect
Stayed 3 nights in May 2025

10/10 Excellent

TAMMY, Springfield

Stayed 1 night in May 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel and Top Notch Staff

Excellent from start to finish…Valet was friendly and efficient…Celia (hope I got your name right :/..) super friendly and helpful getting our room ready a bit early for her prom preps….room great and clean. Check in and out quick and efficient. Good room value for prime Chicago location. Overall, I’ve stayed at hotels worldwide and put this one at the top.
Stayed 1 night in May 2025

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Carolyn, Denver

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!! Staff is friendly and room is decent size!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location but not worth another stay

The location of the hotel was great and the bell and front door staff were so kind. However, we probably won’t stay here again for a few reasons. 1) there were too few people working the front desk so it was incredibly slow; 2) the wall are paper thin so we heard everything next door. Didn’t help that our neighbors were up playing music and banging on doors until 2-4am (we did call the front when they were banging at 4am and the hotel handled it quickly); 3) they didn’t have our room for us when we got there even though we had paid. I am not sure what the mix up was but we eventually got it after much back and for. They had to take it from another guest who was checking in later so not sure what happened with that guest; 4) we got a late checkout (which was great) but had to get our keys adjust 3 times and even then we couldn’t get into the room when we were trying to leave. Security had to eventually let us in. 5) takes a while to go up/down the 2 elevators when it’s busy (they eventually opened up service elevator since the wait was so long one of these times)
Stayed 3 nights in May 2025

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst the service and the cleaning was awful
Stayed 1 night in May 2025

10/10 Excellent

Michele, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encounter was very professional, knowledgeable and went out of their way to assist us. See you next trip.
Stayed 1 night in May 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property location - staff exceed expectations. With the exception of a small detail 1. We ask twice for some extra tea bags and cups and tissue for the bathroom. Both times we were told some one would bring them and it never happen . It was a small detail but an excellent overall experience.
Stayed 3 nights in May 2025

8/10 Good

Theresa

Travelled with family
Liked: Staff & service, room comfort

Comfortable & clean

Suite was nice but sacrificed queen beds for full to have it. Customer service exceptional, especially valet. Bathtub could use attention (hard water stains down to drain - from drip? - & mildew at overflow). Fabric sofa seemed dated. Other guests left trash outside their doors that was not picked up in a timely manner and bad odor in hall.
Stayed 3 nights in May 2025

10/10 Excellent

Michika

Liked: Cleanliness, staff & service, property conditions & facilities
staff were friendly and the room was clean.
Stayed 3 nights in May 2025

8/10 Good

Bailey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was responsive to our air conditioner not working. Great customer service. Lower rating because given the price breakfast and other amenities should be added in my opinion.
Stayed 3 nights in May 2025

10/10 Excellent

Jaclyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Same building as the Harry Potter Store Chicago. Got discount with our Omni key card at the store which was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great room. Well stocked and clean. We were on the 22nd floor and had a great view.
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 3 nights in May 2025

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

8/10 Good

Ramon

Stayed 3 nights in May 2025

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and staff. Clean rooms with comfy beds.
Stayed 2 nights in May 2025

10/10 Excellent

Cayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Johns island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. New Harry Potter store is right next to the hotel and we got discounts staying at the omni
Stayed 2 nights in May 2025