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Palmer House a Hilton Hotel

4.0 star property

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Photo gallery for Palmer House a Hilton Hotel

Reception
Property video
Indoor pool
Ballroom
Daily to-go breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Place, Chicago Theatre
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(91 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

37-inch TV with cable channels, video game console, pay films

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(52 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Hip & Historic)

8.6 out of 10
Excellent
(190 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Palmer House a Hilton Hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Palmer House a Hilton Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features like a full-service spa, an indoor pool, and a restaurant.
  • Enjoy American cuisine while dining at Lockwood Lobby Bar
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body wraps, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago
  • Pets welcome for a fee
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM and 11:00 AM.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1514 out of 2496 reviews
Rating 8 - Good. 446 out of 2496 reviews
Rating 6 - Okay. 282 out of 2496 reviews
Rating 4 - Poor. 142 out of 2496 reviews
Rating 2 - Terrible. 112 out of 2496 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great resturant on site, an the pool and spa was amazing.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the staff are very friendly and accommodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the heart of downtown!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historical location with lots of amenities and attentive staff. Really look forward to my next visit
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
Clean rooms great staff, beautiful and elegant facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Beautiful hotel with exceptional service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so beautiful, and so much fun to explore! The staff was very kind. Transportation, dining, shopping, it was a great place to stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this historic hotel. The past lives comfortably with the present.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
We loved our stay! Great breakfast and clean, updated rooms (we stayed in a premium room). We loved being so close to state street and exploring this historical gem!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, amenities
Beautiful old hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at the Palmer and I’ve loved it both times. Everything about the Palmer is top notch
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ruchi

Good stay! Great staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melani

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, we loved it
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is friendly. Awesome location and lobby.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cliff

Liked: Cleanliness, amenities, property conditions & facilities
Classic older and well maintained hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities
Clean room, checking in was super easy. Hotel is beautiful and so classy.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came at Christmas time and the decor was outstanding!! The lobby was abuzz with people and music and amazing and aesthetic drinks. A wonderful place to stay during the holidays!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Niccole

Liked: Cleanliness, staff & service, amenities
Clean- concierge and front desk staff was great. Beds and pillows were super comfy. Great stay!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff, great amenities. Next to the loop and the red line. In the heart of downtown Chicago, very historic and beautiful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
The character of this hotel is outstanding. The lobby bar feels historic. Would stay here again in a heartbeat!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
staff and facility was beautiful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved and enjoyed our stay
Stayed 3 nights in Nov 2025