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Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ Chicago - Naperville

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)
Lobby sitting area
Lobby
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1698 West Diehl Road, Naperville, IL, 60563
  • Place, Chicago Premium Outlets
    ‪5 min drive‬
  • Place, Riverwalk Park
    ‪8 min drive‬
  • Place, Riverwalk
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn PLUS+ Chicago - Naperville

Hotel with free parking, in the vicinity of Riverwalk Park
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ Chicago - Naperville. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an elevator, and an ATM
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • 8 minutes by car from Chicago Premium Outlets and 9 minutes from Riverwalk Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Red Roof Inn PLUS+ Chicago - Naperville also features an ATM and an elevator. Self parking is free. A complete renovation of Red Roof Inn PLUS+ Chicago - Naperville was completed in December 2022.

This Naperville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

6.8
Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 202 out of 1001 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Williams, Aurora

Stayed 1 night in Jul 2025

2/10 Terrible

elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leak in the ceiling and they are doing anything for us. It was dirty and loud! Horrible customer service
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer Weber-, Winnipeg

Stayed 7 nights in Jul 2025

8/10 Good

Robert Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet. Restraunts close by.
Stayed 3 nights in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Base on the area, the place was smelly with urine all the elevators and corridors. The lady receptionist was not very hospitable, the room has no amenities, the only good thing was housekeeping.
Stayed 15 nights in Jul 2025

2/10 Terrible

Nelshier, Iraan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink is leaking. very bad sinks
Stayed 2 nights in Jul 2025

6/10 Okay

Yvonne

Liked: Cleanliness
They did not provide doggie bags, there was poop all over.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

antoine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Don’t use this hotel

Worst experience in life. Dirty and smelly room, full of dog hair and the mattress smell really bad. Flies inside the room.
Stayed 4 nights in Jul 2025

6/10 Okay

Liza

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ravikumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Martha

Liked: Staff & service, amenities
The staff and the room itself were great. The property looks kind of shabby on the outside, but the room was clean and nice. I was hesitant to stay somewhere where the door opens to the outside instead of a hallway, but I didn't have any trouble. There's a Panera next door for breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

John, Olympia

Disliked: Cleanliness, property conditions & facilities
Overall, did not feel safe at this hotel. I got there. I cut my losses and went to a different hotel the outside entrance of the building I really dreamed unsafe and there’s really no privacy very loud dirty community.
Stayed 1 night in Jul 2025

2/10 Terrible

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was in good condition and rooms clean. My low rating is because I prepaid through Expedia and am seeing additional 90 and 50 dollar charges from the motel. My understanding was I paid a refundable deposit and an early check in fee which was the 50 charge but I'm not understanding why the additional 90 dollar charge. It's as if they charged me as a walk in on top of the prepaid Expedia rate I paid.
Stayed 1 night in Jul 2025

2/10 Terrible

Shawntel

Stayed 3 nights in Jun 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was good need a refrigerator and microwav

Stayed 2 nights in Jul 2025

10/10 Excellent

Gbolahan

Stayed 2 nights in Jun 2025

10/10 Excellent

Donovan

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Travelled with family
Good
Stayed 7 nights in Jun 2025

6/10 Okay

Rosemarie

Travelled with partner
Liked: Staff & service
There was an altercation with a couple right next to our room. They were very loud and the police were even called. The stay wasn't very peaceful. Upon check out the front desk staff wasn't very cordial or friendly. Very "matter of fact" with her responses. Not warm at all.
Stayed 1 night in Jul 2025

8/10 Good

orliche raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolina Montijio

Liked: Cleanliness, staff & service, amenities
Nice quiete cozy clean inside
Stayed 3 nights in Jun 2025

10/10 Excellent

JAIME

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was ok for a stay but a lady at the office was not friendly at all her name was Kim & she has long braids (blondish in color).... Crossed paths with her multiple times over the weekend. Never a nice encounter!
Stayed 2 nights in Jun 2025