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Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ Chicago - Naperville

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)
Lobby
Exterior
Lobby
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
1698 West Diehl Road, Naperville, IL, 60563
  • Place, Topgolf
    ‪19 min walk‬
  • Place, College of Dupage
    ‪14 min drive‬
  • Place, Wheaton College
    ‪16 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(41 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

7.4 out of 10
Good
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

7.2 out of 10
Good
(25 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn PLUS+ Chicago - Naperville

Hotel with free parking, in the vicinity of Riverwalk
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ Chicago - Naperville. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an elevator, and an ATM
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Chicago Premium Outlets and 8 minutes from Riverwalk Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Red Roof Inn PLUS+ Chicago - Naperville also features an ATM and an elevator. Self parking is free. A complete renovation of Red Roof Inn PLUS+ Chicago - Naperville was completed in December 2022.

This Naperville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 185 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 197 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Samuel

Stayed 1 night in Oct 2025

10/10 Excellent

Felipe

Stayed 1 night in Oct 2025

4/10 Poor

Lindsey Morris

Stayed 5 nights in Oct 2025

4/10 Poor

Sridhar

Travelled with family
Disliked: Cleanliness
Stayed for 2 nights and they dint even clean the room
Stayed 2 nights in Oct 2025

2/10 Terrible

Samuvel Tamilselvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room, more dirty ac, it took 40 mins to take bath then imagine the pressure of the showers. Smelly room. Never go again.
Stayed 1 night in Oct 2025

10/10 Excellent

Maurice

Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Eshiozene

Stayed 3 nights in Oct 2025

8/10 Good

Aman

Travelled with group
Liked: Cleanliness, staff & service, amenities
Decent one
Stayed 1 night in Aug 2025

2/10 Terrible

Queterria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms smelt like meld
Stayed 11 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Staff & service
Nice location.
Stayed 2 nights in Oct 2025

4/10 Poor

El Housseine

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
too old and not clean
Stayed 8 nights in Oct 2025

10/10 Excellent

shaun, naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nicely furnished, clean well maintained rooms
Stayed 1 night in Oct 2025

2/10 Terrible

Jen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Paul, Murfreesboro

The light over the bed was out when I checked in. I advised reception. Nothing was done. The toilet tank ran constantly, making noise. No housekeeping during my stay. Lots of chipped, worn paint, plus the corridors particularly around the elevator are quite worn. Not much maintenance for some time, apparently. You get what you pay for.
Stayed 2 nights in Oct 2025

2/10 Terrible

Elton

Stayed 1 night in Oct 2025

2/10 Terrible

Roger, Puerto Vallarta

Travelled with partner
The Internet did not work at all and could not work that night . The staff gave a number to call to fix it myself . Terrible service. Also i paid for premium bedding and snacks. Did not get anything at all. Very disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Rachell

Stayed 1 night in Oct 2025

2/10 Terrible

Robert Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Brother is handicapped. Made reservation for 2 nights—Friday and Saturday in a handicapped room. Called the Hotel itself to verify he had it for 2 nights. They couldn’t give him a walk in shower for both nights, so we opted for the tub with safety rail for both nights. He has a serious balance problem and needed this safety measure. He opted for use card on arrival instead of using prepay because he wanted to use a different card than the night before. While he was at a reunion event they cleared his room, rented it someone else, refused to give him his things back, and refused to give him a receipt. Now they are charging him twice as much for a whole NEW reservation for tonight, and he needs the handicapped room, they haven’t got another, and needs to get ready for tonight’s event— which was the main reason for the trip in the first place.
Stayed 1 night in Oct 2025

10/10 Excellent

Virgie

Good
Stayed 2 nights in Oct 2025

8/10 Good

Paulina

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a decent red roof and great area to stay in- lots of food and lots to do
Stayed 1 night in Sep 2025

6/10 Okay

Shannon

The only complains I have are very minor. Larger bath towels,and an in room coffee pot/kerug
Stayed 3 nights in Sep 2025

8/10 Good

Rita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good but no coffee cups for coffee. They do not bring new towels each day . Staff was glad to help
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2025