Sofitel Chicago Magnificent Mile

4.5 star property
VIP Access

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Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Restaurant
Premium bedding, in-room safe, individually decorated
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪16 min walk‬
  • Grant Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner (Prestige)

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Corner

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Bedroom

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds (Floors 6-32)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Floors 6-10)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds, Accessible

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed (Floors 22-32)

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Floors 11-21)

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Chicago Magnificent Mile

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Sofitel Chicago Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. A restaurant, a 24-hour gym, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Michigan Avenue and a 2-minute drive from Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1544 out of 1935 reviews
Rating 8 - Good. 238 out of 1935 reviews
Rating 6 - Okay. 70 out of 1935 reviews
Rating 4 - Poor. 40 out of 1935 reviews
Rating 2 - Terrible. 43 out of 1935 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ladajia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Stayed 2 nights in Jan 2025

8/10 Good

Roxanne

Stayed 8 nights in Jan 2025

10/10 Excellent

Fatima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and stylish hotel, with a lot of privacy, two nice dining facilities good coffee in the roo Excellent location, clean and stylish hotel, with a lot od privacy, two nice dining facilities, coffee in the room.
Stayed 6 nights in Jan 2025

10/10 Excellent

Hilary B

Stayed 2 nights in Jan 2025

10/10 Excellent

IL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! The view was awesome and Dereck that works valet went above and beyond, thanks Dereck!
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed rooms and excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

As always, our stay was top-shelf. Staff was highly attentive and quite courteous, the property was clean, the room was very comfortable, and the valet service was timely. Highly recommended is the hotel’s restaurant for breakfast; always one of our favorite experiences. Superb area of the city very close to world-class shopping and restaurants. We will be back soon yet again.
Stayed 1 night in Jan 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! My go to hotel when I want to treat myself to a staycation. The only dislike is that the Valet service is expensive. However everything else makes up for it. 10/10 would recommend
Stayed 2 nights in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Gisselle

Stayed 1 night in Jan 2025

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Stayed 2 nights in Jan 2025

10/10 Excellent

Portia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a quick turn around, but I slept amazing. The room looked great and bed was so comfortable!!
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and beautiful
Stayed 1 night in Jan 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark, waukegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy way to commute
Stayed 1 night in Jan 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Satasha

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony, BURLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the value
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you'd expect from Sofitel

Lovely room. Excellent service. 32nd floor with view of Lake Michigan. Palatial bathroom with tub and separate shower.
Stayed 2 nights in Jan 2025