Sofitel Chicago Magnificent Mile

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Bar (on property)
Property video
Presidential Suite, 1 King Bed | Bathroom
Exterior
Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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20 E Chestnut St, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room, 2 Double Beds (Floors 6-32)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(97 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Luxury Room, 1 King Bed (Floors 22-32)

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(34 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Presidential Suite, 1 King Bed

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Sofitel Chicago Magnificent Mile

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Sofitel Chicago Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 3-minute walk from Michigan Avenue and a 1-minute drive from Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.73 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1975 out of 2459 reviews
Rating 8 - Good. 279 out of 2459 reviews
Rating 6 - Okay. 96 out of 2459 reviews
Rating 4 - Poor. 60 out of 2459 reviews
Rating 2 - Terrible. 49 out of 2459 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms attentive staff
Stayed 1 night in Feb 2026

6/10 Okay

robert

Liked: Cleanliness, staff & service
Room fine
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Oct 2025

10/10 Excellent

Rick

Stayed 2 nights in Feb 2026

8/10 Good

Caneshia

Travelled with partner
Liked: Amenities
Room was nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent!! Cleanliness, staff friendly, room great
Stayed 2 nights in Feb 2026

10/10 Excellent

Natasha

Stayed 1 night in Feb 2026

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service great. Rooms comfortable. Food and drinks great. A great location too!
Stayed 2 nights in Feb 2026

10/10 Excellent

Mike

Stayed 1 night in Feb 2026

10/10 Excellent

Alayne

Liked: Cleanliness, staff & service, amenities
Great location, clean room, great service
Stayed 2 nights in Jan 2026

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Staff is welcoming. The bed, pillows and blackout curtains make for a great night sleep. Love the bar and breakfast as well.
Stayed 1 night in Feb 2026

10/10 Excellent

Jason, Ada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, big room. Comfy bed. Good view. Helpful staff. Good food options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was our first stay at the Sofitel Chicago and we had a great experience. The customer service provided by the front desk, housekeeping, and at Le Bar was excellent. It was also steps from many restaurants and shopping.
Stayed 1 night in Jan 2026

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Sofitel is a great hotel. We had a high floor and the view was captivating.the room was very clean, the staff were generally very helpful. The bellman was very friendly and courteous. Turn down service with water and chocolate was grand ( though, given its luxury status was expected). The concierge was very helpful as we departed - he handled a currency matter for me. Except for a snafu at time of arrival, we everything was as expected. But for the arrival snafu, the rating would have been 5 stars. Maybe it's a sign of the changing times, as Sofitel is a luxury brand, it creates certain expectations.While the expectations were generally met, there was no "wow" factor attached to the delivery of those expectations.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing! Staff, ambience location, the view everything was spectacular!
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice clean rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristen

Stayed 2 nights in Nov 2025

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful! Great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
Room, restaurant, hotel desk staff
Stayed 2 nights in Jan 2026

4/10 Poor

Angel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Took a cold shower in the morning!! We’ve stayed here before and it’s been great. But this was for one night, so they had one chance to get it right and they failed. Extremely disappointed.
Stayed 1 night in Jan 2026

8/10 Good

MIRCEA, LAFAYETTE

Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are beautiful and the staff is wonderful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026