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Sonesta Simply Suites Chicago Waukegan

Property class: 2

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Photo gallery for Sonesta Simply Suites Chicago Waukegan

Room amenity
Desk, laptop workspace, iron/ironing board, free WiFi
BBQ/picnic Area
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
1151 S Waukegan Rd, Waukegan, IL, 60085
  • Place, Bowlero Waukegan
    ‪6 min walk‬
  • Place, The Temporary by American Place
    ‪11 min walk‬
  • Place, American Place Casino
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

9.2 out of 10
Wonderful
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Chicago Waukegan

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Sonesta Simply Suites Chicago Waukegan offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Waukegan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Chicago Waukegan. During your stay, you're just a quick walk from Bowlero Waukegan. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Naval Base Great Lakes and 9 minutes from Lake Michigan
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Chicago Waukegan. Parking is available for a fee.

This Waukegan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (101 centimetre wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Chicago Waukegan.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Chicago-Waukegan
Candlewood Suites Hotel Chicago-Waukegan
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Candlewood Suites Chicago-Waukegan Hotel
Candlewood Suites Chicago Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel
Sonesta Simply Suites Chicago Waukegan Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel Waukegan

Sonesta Simply Suites Chicago Waukegan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ernest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Julian, Waukegan

Stayed 1 night in Jan 2026

6/10 Okay

Stanislaw

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist seemed annoyed that he had to interrupt whatever he was occupied with on his computer to check me in
Stayed 1 night in Dec 2025

10/10 Excellent

Mari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great very accommodating Additional services laundry, kitchen, etc.. was extremely convenient to have. Staff was pleasant to work with.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service very nice the room was very comfy .
Stayed 5 nights in Dec 2025

10/10 Excellent

Rayfield

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean with a warm and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
I love the front deck clerk Ms. Medina she made sure every need I had was meet if you see this I love ya girl
Stayed 2 nights in Dec 2025

10/10 Excellent

NANCY

The place was awesome for my family, a comfortable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

8/10 Good

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use laundry service but, the staff prompt and efficient. No complaints with the room. Staff friendly.
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, room comfort
It served its purpose. The door was Janky. Needs update. Otherwise we were happy
Stayed 1 night in Dec 2025

6/10 Okay

Maria

Business traveller
Improvement can be calling customers to confirm stays before closing audit for the day. I arrived on a late flight and ended up arriving early morning and was not allowed to check in due to the “audit”. Very inconvenient because I didn’t have a place to stay to get some rest. Word of advice, if you will arrive on a late flight call right before midnight to they hold your reservation.
Stayed 2 nights in Dec 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and quiet. A nice and peaceful place to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful
Stayed 2 nights in Dec 2025

6/10 Okay

Cristina

Disliked: Cleanliness
The cleaning
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and quiet. Staff was amazing and friendly even management

10/10 Excellent

Vanessa

Stayed 3 nights in Nov 2025

10/10 Excellent

Marlen

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Girlie, Beach Park

Stayed 1 night in Sep 2025

8/10 Good

Kenneth, YUMA

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Nov 2025

4/10 Poor

Haydelin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
PROS: Staff was super friendly. Room was impressively clean. Kitchen had all we needed. They are very generous with the shampoo, conditioner, and body wash and they all actually smelled good. Shopping center is right across the street. CONS: Walls VERY thin and can hear everything in next room and hallway. Last night of stay was sleepless because next room was arguing and had a party with music blasting. Mold coming out of outlet and AC vent. Bathroom tiles cracked and broken. Sofa bed-not even useable-paper thin and completely worn out. Recliner kept closing while sitting in it. TV didnt work in one of our rooms. Stayed 4 nights and never had anyone come to take trash. Very outdated.
Moldy outlets
Mold in AC vents
Mold behind AC vents
Cracked bathroom tiles
Stayed 4 nights in Nov 2025

8/10 Good

Stephanie, fresno

Stayed 2 nights in Nov 2025

10/10 Excellent

Danel

Stayed 1 night in Nov 2025