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TownePlace Suites by Marriott Chicago Waukegan/Gurnee

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Chicago Waukegan/Gurnee

Property amenity
Indoor pool
Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
402 LAKEHURST ROAD, Waukegan, IL, 60085
  • Place, The Temporary by American Place
    ‪5 min walk‬
  • Place, American Place Casino
    ‪5 min walk‬
  • Place, Bowlero Waukegan
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom (Hearing Accessible)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

TownePlace Suites by Marriott Chicago Waukegan/Gurnee

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk. Weekly housekeeping is available.
TownePlace Suites by Marriott Chicago Waukegan/Gurnee offers 98 shared accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

55-inch Smart televisions come with premium digital channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at TownePlace Suites by Marriott Chicago Waukegan/Gurnee, you're just a quick walk from The Temporary by American Place. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from Naval Base Great Lakes and 8 minutes from Genesee Theater
  • Pets welcome for a fee
TownePlace Suites by Marriott Chicago Waukegan/Gurnee offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Chicago Waukegan/Gurnee also features barbecue grills, a picnic area, and dry cleaning/laundry services. Free self parking is available.

This 3-star Waukegan hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (114 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Shared accommodation
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace STS CHI Waukegan Gurnee
TownePlace Suites by Marriott Chicago Waukegan/Gurnee Hotel
TownePlace Suites by Marriott Chicago Waukegan/Gurnee Waukegan

TownePlace Suites by Marriott Chicago Waukegan/Gurnee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 171 reviews
Rating 8 - Good. 22 out of 171 reviews
Rating 6 - Okay. 13 out of 171 reviews
Rating 4 - Poor. 4 out of 171 reviews
Rating 2 - Terrible. 7 out of 171 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed room, breakfast and pool
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good breakfast, clean and spacious room.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Super friendly staff and environment
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great from Check in to Check out!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast, great customer service!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities
All of thr staff were nice and helpful. The room was clean and updated. Everyone enjoyed the stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and clean. The staff was courteous and the breakfast was good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Would stay again.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Great stay and close to where I was. Very friendly staff and very clean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Samone

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families who need more space than the regular hotel room.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Staff was excellent! anRooms were neat and very clean. Quiet environment.upgrade dye to a
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chadwyck

Liked: Amenities
Great front desk staff and nice room and amenities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Susan

Liked: Property conditions & facilities
Very nice stay Front desk personnel very friendly
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and helpful as well as our room being clean. Would definitely be staying here again when we are in the area visiting.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The front staff was amazing!!! My girl up front was wonderful! The rooms were beautiful! They had everything we needed. Very comfortable. Shower was amazing!!!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
the people that work there were really great and friendly!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Lonzie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daishawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel. The staff was also exceptional. I believe it was Joshua who helped me check out and he was a joy for sure.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lakyra

Liked: Cleanliness, amenities, property conditions & facilities
Great!!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service a super clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all staff were amazing and very accommodating while we were here for my husbands graduation and his liberty.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

IRMA Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Everything was spotless and very comfortable. The kitchenette was a plus!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Staff was helpful and rooms were very comfortable. Lots of space in the lobby for our large group to gather.
Stayed 2 nights in Jan 2023