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Hotel Best Costa Ballena

4.0 star property

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Photo gallery for Hotel Best Costa Ballena

2 outdoor pools, pool umbrellas, pool loungers
Beach nearby
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, blackout curtains
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
  • Place, Playa de las Tres Piedras
    ‪5 min walk‬
  • Place, Playa Agua Dulce
    ‪5 min walk‬
  • Place, Ballena Beach
    ‪15 min walk‬
  • Airport, Jerez de La Frontera (XRY)
    ‪37 min drive‬

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Room (2 Adults)

8.4 out of 10
Very good
(13 reviews)
  • Resort view
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Standard Room (2 Adults + 1 Child)

8.4 out of 10
Very good
(7 reviews)
  • Resort view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Standard Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Room (3 Adults)

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Standard Room (3 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room (2 Adults)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Superior Room (2 Adults + 1 Child)

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Superior Room (2 Adults + 2 Children)

  • Resort view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room (3 Adults)

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Superior Room (3 Adults + 1 Child)

  • Resort view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (King Size)

Double Room (King Size)

Double Room (King Size)

9.0 out of 10
Wonderful
(11 reviews)
  • Resort view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (1 Adult)

Free toiletries, hair dryer, bidet, towels

Standard Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (1 Adult)

Free toiletries, hair dryer, bidet, towels

Superior Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (King Size - 1 adult)

Free toiletries, hair dryer, bidet, towels

Double Room (King Size - 1 adult)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Best Costa Ballena

Spend the day catching some rays at the nearby beach, relaxing by one of Hotel Best Costa Ballena's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Hotel Best Costa Ballena offers 618 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rivieraspa has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Best Costa Ballena. During your stay, you're just a quick walk from Playa de las Tres Piedras. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with massages at Rivieraspa
  • Services include a free kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Playa de las Tres Piedras and 5 minutes by foot from Playa Agua Dulce
Some rates at Hotel Best Costa Ballena are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Best Costa Ballena, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Best Costa Ballena. Parking is available for a fee.

This 4-star Chipiona hotel is smoke free.

Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number H/CA/01436
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Costa Ballena Hotel Chipiona
Best Costa Ballena Hotel
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena
Best Costa Ballena
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona

Hotel Best Costa Ballena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 270 reviews
Rating 8 - Good. 110 out of 270 reviews
Rating 6 - Okay. 21 out of 270 reviews
Rating 4 - Poor. 10 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time there.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & beach access

Beautiful resort. Worth the stay. Easy beach access
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Holiday

The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Hotel Best Costa Ballena! The food was excellent – varied, fresh, and always delicious. The entire hotel is spotlessly clean and very well maintained; you can tell that cleanliness and comfort are top priorities here. The pool area is fantastic – spacious, inviting, and perfect for families or simply relaxing. We also loved the proximity to the ocean: just a short walk and you’re at a beautiful, wide sandy beach with crystal-clear water. The staff were friendly and helpful, making us feel completely at home. We’ll definitely come back – highly recommended!
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset ever
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Spa was good, pool facilities good. Dinner time food ok but seemed slightly under staffed and long queues would form in certain places. Same with breakfast although not as bad.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great hotel. Clean and big room. Amazing sea view. Lot of playground and swimming Pool. Beautiful garden. Great staff. Perfect for family holidays.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at this hotel, and we absolutely love coming back! The cleanliness is always top-notch, and the staff is incredibly friendly and helpful—truly excellent customer service. The breakfast and dinner buffets offer a wide variety of delicious options, and vegetarians will have no trouble finding something satisfying. The location is great if you have a car—just 10 to 25 minutes to Chipiona, Rota, Jerez de la Frontera, and Cádiz. It’s also about a 1 hour and 45 minute drive to Seville, which makes for a nice day trip. The beds are incredibly comfortable (some of the best we've ever slept in!), and overall, the hotel continues to exceed our expectations. We can't wait to return again!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel pools are amazing, clean and with plenty of sun beds. My only comments would be that the kids food options need improving. The bolgnaise sauce was watery with hardly any meat and the lasagne was not fresh but the frozen type. Maybe some mashed potatoes, chicken fingers, homemade lasagne and Mac and Cheese would be great to have. Also the room shower has no raised platform so when you shower even with little water pressure the water will leak out making a huge mess. That is not ideal when you have small kids which is a shame when the bathroom is big enough to fit a bathtub.
Stayed 8 nights in Aug 2025
Verified

4/10 Poor

Jeffrey

Liked: Amenities, property conditions & facilities
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Farinoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gymmet är i behov av en uppdatering
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tanto las instalaciones como la comida genial
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

José María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Melia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Allem ein gelungener Urlaub. Das Hotel ist groß und -teilweise- modern. Der Speisesaal ist leider super laut und unbequem. Wir haben eine Getränkeflat gebucht, aber das Personal ist beim Abendessen so überlastet, dass man kaum dazu kommt, ein Getränk zu bestellen. Die Auswahl ist gut, es gibt ein paar nicht ausgeschilderte, vegane Sachen. Der Pool ist groß, es gibt einen eigenen Kinder Pool Bereich mit Liegen für Erwachsene. Das Hotel ist fast direkt am Strand, man muss nur wenige Meter laufen. Der Strand ist groß und mäßig gefüllt gewesen. Je nach Wasserstand gibt es aber große Steine. Es gibt außerhalb einen schönen Spielplatz. Ich würde dieses Hotel nur buchen, wenn man einen Mietwagen hat. Parkplätze waren außerhalb der Saison mäßig verfügbar.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Mauritius Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir dürfen überhaupt nicht klagen. Nur schade dass das hotel keine sonnenschirme am meer hat. Was nicht ist kann noch werden
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Felipe Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo genial como siempre en el hotel, es un lugar muy familiar. Por destacar algo negativo, se le notaba falta de personal y los desayunos han sido un poco caos. Pero insisto, gran lugar
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en familia excelente

Ha sido una estancia muy agradable. Comida exquisita, animaciones estupendas, servicio muy bueno e instalaciones muy limpias. La playa tiene acceso directo desde el hotel. En resumen: para repetir.
Actividades deportivas diarias
Stayed 7 nights in Aug 2025