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Hotel Elms Christchurch, an Ascend Collection Hotel

4.0 star property

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Photo gallery for Hotel Elms Christchurch, an Ascend Collection Hotel

Dining
Meeting facility
Lobby
Minibar, in-room safe, desk, blackout curtains
Outdoor dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
456 Papanui Road, Christchurch, 8542
  • Place, Papanui Road
    ‪1 min walk‬
  • Place, Northlands Shopping Centre
    ‪7 min walk‬
  • Place, Merivale Mall
    ‪3 min drive‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪12 min drive‬

Room options

View all photos for Apartment With Terrace

Private kitchen

Apartment With Terrace

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Minibar, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room With Two Double Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Superior Room With Two Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room With Two Double Beds

  • Sleeps 4

View all photos for Standard Room With Two Double Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Two Double Beds

  • Sleeps 4

Efficiency King Suite-Non-Smoking

  • Sleeps 2

2 Queen Beds, Nonsmoking, Upgrade

  • Sleeps 4

View all photos for Superior Two Queen Room

Minibar, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Super King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Super King Room

  • Sleeps 2

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About this property

Hotel Elms Christchurch, an Ascend Collection Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
Hotel Elms Christchurch, an Ascend Collection Hotel offers 96 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Elms Christchurch, an Ascend Collection Hotel. During your stay, you're just a quick walk from Papanui Road. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Papanui Road and 8 minutes by foot from Northlands Shopping Centre
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Elms Christchurch, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Elms Christchurch, an Ascend Collection Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 45 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Elms Christchurch, an Ascend Collection Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Qualmark
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Hotel Elms Christchurch, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 730 reviews
Rating 8 - Good. 302 out of 730 reviews
Rating 6 - Okay. 65 out of 730 reviews
Rating 4 - Poor. 19 out of 730 reviews
Rating 2 - Terrible. 8 out of 730 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got the room ahead of check in,was a great help. The staff were excellent to deal with and very friendly. Was a pleasure to stay at and would stay again if in Christchurch again
Stayed 2 nights in Feb 2026

6/10 Okay

Simon

Business traveller
Liked: Cleanliness
The room was reasonable, although I had issues with the TV and the shower, which kept going cold. Staff were good.
Stayed 1 night in Feb 2026

10/10 Excellent

Paige, Spring Farm

Stayed 1 night in Jan 2026

8/10 Good

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lots of space and the apartment was on the ground floor and very convenient. Loved the large double shower, two toilets and big spa bath.
Stayed 3 nights in Jan 2026

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great, room location was less than desirable. Ground floor room facing the parking/laneway. First morning woken to your buses starting up and people filing in (7am). Second morning woken to laundry carts being loaded into a truck (6am).
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great staff and clean and quiet rooms.
Stayed 1 night in Jan 2026

8/10 Good

David

Liked: Cleanliness, amenities
Great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Raad

Stayed 10 nights in Dec 2025

10/10 Excellent

Virginia

Stayed 1 night in Dec 2025

8/10 Good

Deep

Travelled with family
Liked: Staff & service, amenities
Property was alright
Stayed 1 night in Dec 2025

8/10 Good

DIFEI

Stayed 3 nights in Dec 2025

6/10 Okay

Aung Kyaw

Stayed 1 night in Dec 2025

8/10 Good

Mohammed Shamil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean 👌
Stayed 2 nights in Dec 2025

10/10 Excellent

Toni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms, hotel has a warm and good vibes. Staffs are nice too. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Leanne, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around - no complaints at all.
Stayed 2 nights in Dec 2025

6/10 Okay

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Cliffy

Great stay, beautiful hotel
Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 2 nights in Nov 2025

10/10 Excellent

Kara

Stayed 1 night in Oct 2025

10/10 Excellent

Hamish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very good stay
Stayed 2 nights in Oct 2025

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful bathroom
Stayed 2 nights in Oct 2025

10/10 Excellent

Leo Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Oct 2025

8/10 Good

boby

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room appeared clean, but we found food wrappers and nut shells under the bed, behind chair, etc. On the bright side, the place is modern, comfortable and staff very friendly and efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Stayed 2 nights in Sep 2025