Koener Hotel & Spa

4.0 star property

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Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Historic Suite, 1 Bedroom, Non Smoking, Bathtub

Premium bedding, in-room safe, individually decorated, desk

Historic Suite, 1 Bedroom, Non Smoking, Bathtub

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Koener Hotel & Spa

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Koener Hotel & Spa offers 90 accommodations with fireplaces and safes. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Koener Hotel & Spa, you're just a quick walk from Toy Museum. Free WiFi in public areas, free train station pick-up service, and a full-service spa are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body wraps, or hydrotherapy at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Toy Museum and The Family of Man Museum
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for a fee
Koener Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness center, a sauna, and spa services are also featured at the business-friendly Koener Hotel & Spa. Parking is available for a fee.

This 4-star Clervaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Koener Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Secured, covered parking on site (EUR 19 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Phone accessibility kit
  • Visual fire alarm

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per accommodation, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 19 per night
  • Pet fee: EUR 25 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Koener
Hotel Koener Clervaux
Koener Clervaux
Koener Hotel
Koener Hotel Clervaux
Koener
Hotel Koener
Koener Hotel Spa
Koener Hotel & Spa Hotel
Koener Hotel & Spa Clervaux
Koener Hotel & Spa Hotel Clervaux

Koener Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 263 reviews
Rating 8 - Good. 76 out of 263 reviews
Rating 6 - Okay. 33 out of 263 reviews
Rating 4 - Poor. 13 out of 263 reviews
Rating 2 - Terrible. 1 out of 263 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Claes-Goran

Liked: Staff & service
Rooms where ok, beds good. One disturbing thing was that the fire alarm sounded on the evening, and then suddenly stopped while I was almost out with no further information why.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Room was great, comfortable and very clean. Restaurant was outstanding including the service. Great location , reasonable price. The only thing missing was a coffee machine or tea kettle in the room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fabulous location
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in the center of the delightful village of Clervaux.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a beautiful place!

Great hotel in a beautiful place, and friendly staff. Plus for the jacuzzi!
Stayed 1 night in Jun 2023
Verified

8/10 Good

Véronique

Room was excellent Jacuzzi was top cold
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

wim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hans Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Maral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

A great place to relaxed

We love this property. All staff are great. Quiet and restful.
Stayed 4 nights in May 2023
Verified

8/10 Good

Petra

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Beautiful hotel and lovely little city. Not the best service however. Slow checkin as there was a large number of people ahead at the reception. Caused us to check in too late to be able to get any food or even a sandwich
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Amenities
Lovely hotel, brilliant pool and spa facilities Just be careful in the sauna if you blush easily!! Beautiful surroundings
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a perfect mini break! I arrived utterly exhausted after a 12 hours journey and was immediately upgraded! Facilities are excellent, the Spa was immaculate. Food was delicious and generous. The only negative was the need to invest in air conditioning.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Obiely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am frequently staying at this property during my business visit in Luxembourg for almost 20 years.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Carl

Liked: Cleanliness, staff & service, room comfort

Average

Very expensive for a tired looking hotel. When you include extra charges for breakfast for a family of 3 it is rather costly. On a postive note the staff were very friendly and helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel in the centre of a small town. It was initially difficult to find and locate the entrance to the underground car park but this turned out to be very convenient and totally safe. Check-in was easy but we were surprised that the best way to reach our room was by going out of the front of the hotel to re-enter by another door. This was not a problem and the lifts were good. The room was excellent, with a nice view of the town square. It was large with a king size bed, and a very nice bathroom. The breakfast buffet in the restaurant was plentiful with a wide selection of hot and cold options. The spa was an added bonus. Overall, a superb hotel.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Don

Liked: Cleanliness, amenities, property conditions & facilities
The facility is clean, comfortable and well maintained. The location is very good for visiting Clairvaux. The staff seemed friendly and tried to provide a good service. The restaurant food was good and the wait staff, although trying and working hard seemed a little confused - I think there were some internal misunderstandings about the hotel procedures among the staff.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were small but comfortable. There is no air conditioning but a large fan in the room dealt with the heat. The area is quite nice with excellent dining options. We had a little trouble finding it but once we called it was easy.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a quaint town.

The spa and breakfast exceeded the expectations. For the spa would have been nice to receive instructions for use at the beginning (for example, bring the towel from the room and at the end of your spa stay exchange it for a clean one). There is parking available but not free. The staff did not make that clear. The parking spots are pretty small. The only downside was the lack of clear communication from all staff.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort

Nice hotel

This was a nice hotel. The property is a little tired but not enough to cause a problem. Our room was very clean, big and comfortable. TV worked, but had no English language channels. One criticism would be no tea or coffee making facilities in the room. There was a safe for valuables in the room. The hotel has a good pool and spa centre. Staff in the hotel were friendly and helpful. The area was nice and quite. There are about 4 restaurants right next to the hotel offering a good selection of menus. We managed to park for free just outside the hotel, but spaces are limited. I believe parking in the hotel is approx 15 euros. Overall a nice pleasant comfortable hotel.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The staff was friendly and helpful. Unfortunately, our room smelled of cigarette smoke. After opening the windows it was a little better until someone started smoking through the window of the neighbouring room. For non smokers it was a nightmare
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

ROBERT

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was horrible. AFTER pulling into the parking garage entrance, there's a closed gate and a sign saying"check in first". After calling the front desk, we were grudgingly let into the garage "for just a couple minutes". That seemed rude -- not nearly enough time for us to unload and bring our luggage to the front desk. The hotel is at the end of a pedestrian street, so there's nowhere else to unload. At the front desk we find that "parking available" is a big MAYBE. You're supposed (try to) to reserve parking when you reserve a room. But there's only a couple dozen spaces in the garage, not nearly enough for all the guests. Front desk clerk rattled off the locations of 3 nearby parking lots but did not have maps. Turns out our room was in a separate building, reached by going outside, turning left, door on the left a ways down, before the statue. Glad it didn't rain while we were here. The location was fine for what we planned on doing, neighborhood and restaurants were good,
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities
Chambre parfaite
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
ja
Stayed 3 nights in Oct 2025

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