Courtyard by Marriott Cleveland Willoughby

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

A hotel room with two beds, a sofa, a chair, and a large mirror.
A modern bar area with a digital menu, bar stools, and a coffee station.
A vending machine area with multiple beverage dispensers and a sign that reads "The Market".
Exterior
A hotel room with a desk, a chair, a sofa, and a small armchair.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Place, Chagrin River
    ‪2 min drive‬
  • Place, Legacy Village
    ‪12 min drive‬
  • Place, Huntington Bank Field
    ‪27 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Courtyard by Marriott Cleveland Willoughby

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Cleveland Willoughby. During your stay, you'll be within walking distance of Chagrin River. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Classic Park and 8 minutes from Historic Kirtland
Courtyard by Marriott Cleveland Willoughby offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. The business-friendly Courtyard by Marriott Cleveland Willoughby also features coffee/tea in a common area, laundry facilities, and express check-in. Self parking is free.

This 3-star Willoughby hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 811 reviews
Rating 8 - Good. 228 out of 811 reviews
Rating 6 - Okay. 87 out of 811 reviews
Rating 4 - Poor. 47 out of 811 reviews
Rating 2 - Terrible. 31 out of 811 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfy beds, good shower, good heat, Large smart TV and a lounge chair.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. The front desk staff was always courteous and polite. The hotel needs a little renovation (e.g., peeling tub and shower). We didn’t use the pool, but the cafe was a nice touch. We’ll likely go back, when we’re in town next month.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
The hotel was very clean, pool is nice. It’s close to a lot of stores and restaurants.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marielle

Liked: Cleanliness, property conditions & facilities
Nice Affordable stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time while staying at the Collins.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Loved the room with the balcony and the breakfast. Flatbread was so yummy. Pool was unfortunately closed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

chad

Liked: Cleanliness, property conditions & facilities
Clean room, great staff at lobby to meet you.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jennifer

Clean room, all new. Great dining options
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

kim

Everything was great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Mindy

Disliked: Amenities
Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean rooms, comfy beds & Brittnee at breakfast bar was outstanding. Definitely a women who cares & loves her job!! Give her a raise please))
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean rooms, comfortable bed and very nice hotel. Will definitely stay here again!!!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice, very accommodating. Breakfast was great!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stay during the holidays
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Francia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed meeting Maria at the Bistro this morning. Very friendly and accommodating.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

LaTasha

Liked: Cleanliness, property conditions & facilities
It was very comfortable, besides the tv hanging off the wall the room was nice.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Perfect stay. Great location for small event we attended. Will definitely stay again when in the area!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very quiet-esp the HVAC system. Slept soundly
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

William

Liked: Cleanliness, staff & service
Room and staff were very nice. Having to pay $5 for a coffee and $20 for a simple something to eat for breakfast was a real disappointment, especially at $140 per night. Will not stay there again.
Stayed 2 nights in Nov 2025