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Courtyard by Marriott Cleveland Willoughby

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Interior entrance
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Classic Park
    ‪5 min drive‬
  • Historic Kirtland
    ‪8 min drive‬
  • Legacy Village
    ‪13 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Four Points by Sheraton Cleveland-Eastlake

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (470)
The price is €126
for 1 room
includes taxes & fees
12 May - 13 May
Four Points by Sheraton Cleveland-Eastlake

About this property

Courtyard by Marriott Cleveland Willoughby

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Cleveland Willoughby. During your stay, you'll be within walking distance of Chagrin River. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Classic Park and 8 minutes from Historic Kirtland
Courtyard by Marriott Cleveland Willoughby offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. The business-friendly Courtyard by Marriott Cleveland Willoughby also features coffee/tea in a common area, laundry facilities, and express check-in. Self parking is free.

This 3-star Willoughby hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 643 reviews
Rating 8 - Good. 189 out of 643 reviews
Rating 6 - Okay. 73 out of 643 reviews
Rating 4 - Poor. 40 out of 643 reviews
Rating 2 - Terrible. 23 out of 643 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Atmosphere

This is our 3rd time visiting the property and always..... they show up and prove why they're the best. We visited the hotel bar this time and it was awesome. Sharon made us feel like we were home and we definitely visit her again on our next stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

It was very clean. The bed was very comfortable. Wished they offer continental breakfast. Will definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Deionty

Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. And the bartender in the evening she was very pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

Ann, Swanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly! Everything was clean! Breakfast was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very friendly staff. Convenient to highways.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Everything was clean. We enjoyed the food and drink at the Bistro. It was nice not to have to go out in the cold weather for something to eat.
Stayed 1 night in Jan 2025

10/10 Excellent

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, check in was fast and efficient. Clean rooms and comfy beds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Brittany

Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
The room itself was nice. Beds were very comfortable. However, we were traveling with teenagers. The hot tub was not operating and the pool was not heated. It was absolutely too cold to swim in. There is no free breakfast which we were aware of. The breakfast they offered was EXPENSIVE! $12 for a warmed up frozen croissant sandwich! Thank goodness there was a Cracker Barrel, Bob Evan’s and Sheetz near by. The elevator smelled terrible and it was slow. It made a lot of clicking and grinding noise as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

We had an amazing stay over the weekend. My fiance and I do a "sweetheart getaway' every weekend. We choose a different local hotel and enjoy a weekend staycation that includes food, fun, and a comfortable room. This property by far has been the best hotel that we've stayed at. Front desk staff were courteous, efficient and knowledgeable of the area for dining and entertainment. The room was gorgeous with an incredibly cozy bed and a nice room set up. We didn't swim but the pool and gym were clean and had modern equipment. They have a 24/7 bistro set up in the lobby which was all stocked. Complimentary hot chocolate upon arrival was just what we needed after coming in from a snow storm. This is definitely at the top of our list to add to our frequently visited spots às I'm 100% certain that we'll be coming back. The price was outstanding for the amenities. I fell in love with the balcolny and our sophisticated sofa bed. Well done!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Avis

Stayed 1 night in Dec 2024

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I don't like that the pool is not heated. I do like that the staff is very friendly and allow early check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2025

2/10 Terrible

Jacob, Wyandotte

Stayed 1 night in Dec 2024

4/10 Poor

Dalibor

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Rae, Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stay during the holidays
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The tv didn't work
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides not having hair conditioner in the shower and a bottle of water in the room, everything else was good.
Stayed 1 night in Dec 2024

8/10 Good

Gordon

Stayed 1 night in Dec 2024