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Crowne Plaza Cleveland Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

An indoor swimming pool with clear glass walls, surrounded by lounge chairs and small tables with towels.
Exterior
A spacious hotel lobby with a bar area, multiple seating arrangements, and a chandelier.
A reception desk with two staff members, a stone wall with a textured artwork, and wall-mounted lighting.
A bar area with a variety of liquor bottles, a television screen, and a cash register.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Place, Big Creek Reservation
    ‪2 min walk‬
  • Place, Baldwin Wallace College
    ‪3 min drive‬
  • Place, Progressive Field
    ‪19 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a large bed, a desk with a computer, a chair, a nightstand with a lamp, and a window with sheer curtains.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a computer, a chair, a nightstand with a lamp, and a window with sheer curtains.

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Standard Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Queen Bed Standard

Premium bedding, in-room safe, desk, blackout curtains

2 Queen Bed Standard

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Crowne Plaza Cleveland Airport by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Cleveland Airport by IHG. During your stay, you're just a quick walk from Big Creek Reservation. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Italian cuisine while dining at Tavolo 72
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • Steps from Big Creek Reservation and 13 minutes by foot from Southwest General Health Center
  • Free airport and local-area shuttle service
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Tavolo 72 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Cleveland Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 305 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 196 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mariette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay but the room was clean and the staff were friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christinea

Liked: Cleanliness, amenities, property conditions & facilities
Nice room & building - great food at restaurant!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle ran on time. Check-in was good. Staff were friendly and helpful. Rooms are dated but quiet and clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Chris

Liked: Staff & service, amenities
Nice staff, clean room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mackensy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great night there.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, amenities
Clean room, Very nice staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great clean hotel. Close to shopping and other activities
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kesha

Liked: Staff & service
Decent hotel for the price. i would stay again.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Karolee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle was great and everything was smooth and pleasant.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Judith

Liked: Staff & service
Staff was very courteous. The hotel is showing her age. Was fine for a one night stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Said breakfast was till 1030 but lady working said 10. Pool was not opened. Elevators were sketchy to say the least. Good spot for a good price.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for an early or late flight. There is a shuttle that runs every 30 minutes, versus some hotels only runs every hour. Also, there is a restaurant/bar on property. Rooms are spacious and staff was extremely friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

kristy

Vary friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is considerate but rooms are a little outdated
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Demarco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My stay was great, staff was great but I was just upset with the elevator issue.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Front desk staff were amazing, especially Celeste. We stayed 1 night and used the airport shuttle/parking. Very convenient
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jermyn

Liked: Cleanliness, staff & service, amenities
Staff was great when i checked in.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Vickie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. The room was nasty... broken toilet seat, rusty curtain rod. The worst hotel I've Ever stayed at!!!!!!!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Scott

Liked: Staff & service
Friendly staff. Close to lots of places to eat.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, amenities
Room was clean. Nichole at the lounge was very helpful suggesting menu items and on the spot service!!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Loved the bed. Loved the ease of long term car parking, and the airport shuttle. Would have left a four star review, but coffee maker did not work, no coffee made in the lobby when I left at 4:30, and tub shower did not drain.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

mary

Pool is closed until atleast summer was my only complaint everything else was nice.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Morzean

Liked: Staff & service
Disliked: Amenities
The pool wasn't available and that was one of the factors in me choosing Crowne Plaza, so I was very disappointed. One staff personnel caught my eye and I may return just to pursue her; Lol.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sohair

Liked: Cleanliness, amenities, property conditions & facilities
room was clean ,parking was convenient, driver to airport was on time
Stayed 1 night in Nov 2025