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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Fitness studio
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, pool loungers
Point of interest
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

View in a map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Place, Doramas Park
    ‪1 min walk‬
  • Place, San Telmo Park
    ‪3 min drive‬
  • Place, Las Canteras Beach
    ‪3 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

9.0 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium | 1A1C)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe | 1A1C)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (1A1C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Santa Catalina, a Royal Hideaway Hotel

Colonial hotel with 3 restaurants and bars
This hotel features 3 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a conference center are onsite.
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Santa Catalina, a Royal Hideaway Hotel. During your stay, you're just a quick walk from Doramas Park. Enjoy features like free WiFi in public areas, plus 3 restaurants and 3 bars.
  • Free WiFi
  • For dining with pool views, stop by Muxgo by Borja Marrero, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Doramas Park and 8 minutes by car from Cathedral of Santa Ana
Santa Catalina, a Royal Hideaway Hotel offers its guests an outdoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 6 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Santa Catalina, a Royal Hideaway Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Muxgo by Borja Marrero - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Poemas by Hermanos Padrón - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.
1890 La Bodeguita - Overlooking the garden, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Bar Carabela - Onsite piano bar. Open daily.
Alis Rooftop(Lounge VIP) - This cocktail bar overlooks the ocean and garden. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Lounge VIP)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 5:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 493 out of 644 reviews
Rating 8 - Good. 104 out of 644 reviews
Rating 6 - Okay. 28 out of 644 reviews
Rating 4 - Poor. 10 out of 644 reviews
Rating 2 - Terrible. 9 out of 644 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Damian, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clearness.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anicuta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
In the hotel garden
Breakfast area
Stayed 7 nights in Aug 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Stayed 6 nights in Aug 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gelys, TUCSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding ! a gem in gran canaria !!
Stayed 3 nights in Jul 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour parfait!

Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
Stayed 7 nights in Jul 2025

10/10 Excellent

Shibu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Stayed 7 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Florentina

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
Stayed 7 nights in Jun 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Stayed 10 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Stayed 1 night in Jun 2025

8/10 Good

Laura Alice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stunning
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
Stayed 3 nights in May 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit!

After a slightly shaky start (loud music until late on the first night) this stay was just wonderful. The hotel is beautifully maintained, fantastic pool area and great options for drinks and food. The staff right across the hotel are amazing. Location is a little out of the way for old town but taxis are easy to hail. Overall a great experience and will return!
Stayed 7 nights in May 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Apr 2025

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, wonderful service
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with excellent facilities. Very centrally located in the city
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special hotel. Accommodations were wonderful. Hoping to return one day.
Stayed 1 night in Apr 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025