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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Business centre
Reception
Exterior
American cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Room service
  • Pet-friendly

Explore the area

View in a map
3775 Park East Dr, Beachwood, OH, 44122
  • Place, Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Place, Legacy Village
    ‪5 min drive‬
  • Place, Thistledown Racetrack
    ‪6 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(107 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Beachwood

Hotel in Beachwood with free breakfast and a fitness center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Beachwood. During your stay, you'll be within walking distance of ETON Chagrin Blvd Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Park East Bar & Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Cuyahoga Valley National Park and 14 minutes from MGM Northfield Park
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Beachwood offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5586 square feet (519 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Cleveland Beachwood also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Beachwood hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 7 2025 to November 17 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 368 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 161 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Terrence

Stayed 1 night in Aug 2025

4/10 Poor

Donna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was advertised to be open but it wasn't. A major cable upgrade rendered the TV inoperable for the two days I stayed but no one said anything upon check in. I shortened my stay by three days.
Stayed 4 nights in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked the reservation specifically because I have been there previously and enjoyed my stay immensely. My issue is that when I booked online on the website, I was not told that there was renovations happening. Myself and my wife were looking forward to the pool which at check in was told that was closed, which was not shown on the website. Although we were given a pass to go swim at a gym down the road, I feel that was an inconvenience for me because there's no telling the circumstances surrounding that facility. Plus, we would have to drive down the road etc...then return which is a major inconvenience. Also, elevator was down. Major inconvenience. Overall the best part was the room but we picked Embassy because of amenities and that wasn't present this stay. I feel like because of those things some sort of discount etc...should have been presented or offered. If not even that night in the future. Respectfully
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best breakfast we have ever had at a hotel. We loved the atmosphere. The furniture in the room we stayed in was quite old and the finishes were not greqt. We had a good night sleep!
Stayed 1 night in Aug 2025

6/10 Okay

Earl

Travelled with partner
The roof was leaking water around the dining area and different parts of the building
Stayed 3 nights in Jul 2025

10/10 Excellent

Masakazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. The breakfast was good, too.
Stayed 1 night in Jul 2025

2/10 Terrible

Shavon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Disliked: Staff & service, property conditions & facilities
Constant interruptions by cleaning staff who doesn't speak or understand English or privacy.
Stayed 2 nights in Jul 2025

6/10 Okay

Clarence

Liked: Cleanliness, staff & service
Disliked: Amenities
Older property with dated furniture and interior design within the rooms. Great breakfast offering, pool was closed so no comment there.
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is the second time in a month staying here. The first time the air in the room didnt work. This time a/c barely works, the phone in the room didnt work. The tv didnt work in either room, it said weak signal. I left the room at 6am , told the desk clerk he wrote it down, and said it would be fixed when i returned. I git back to the room at 5pm, the phone still doesnt wirk. The tv still doesnt work, and the room had never been cleaned. I told the desk clerk, she said she could try to get someone to fix the phone. And the tvs didnt work in almost all of the rooms. This is unbelievable. All the manager needs to do is have directtv boost the signal, simple fix, and phone didnt work when i left. I wint stay here again. And wouldnt recommend it. I got the room down to 71 by closing off the rooms. Setting the thermostat on 60, and had to put the fan on continuous high. Not comfortable.
Stayed 2 nights in Jul 2025

4/10 Poor

Thameena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad review

The beds were too small. No vent in the bathroom, water was dripping from the ceiling when you took a bath or shower. Which made the floor very slipper. Pool and computer room out of service. The room key would not work for the back door.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandy

Travelled with family and small children
Disliked: Cleanliness
Bathroom not very clean and nothing else seemed particularly clean either. Room sleeps 5 but there were only 4 bath towels. And the worst was having my granddaughter finding a used condom on the floor next to the bed she was sleeping in! I have never stayed in such a gross hotel! Will not be going back there and now rethinking about keeping my Hilton Honors status.
Stayed 1 night in Jul 2025

6/10 Okay

Ching Chuen, KISSIMMEE

Travelled with family
Liked: Cleanliness, staff & service
The sofa bed was less than desired
Stayed 3 nights in Jul 2025

4/10 Poor

Samuel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
just ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Anita

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I've stayed at other Embassy Suites before, and I was very disappointed with this one. Funiture looked old and not in good shape. The mattress on the pullout sofa looked disgusting, and stained, it looked like food splatters on lamp shade They had a restaurant there on premises and it wasn't available. Had to go out and find a restaurant for dinner.. They had a gym that wasn't available as well. I am handicapped and asked for handicapped accessible bathroom. They had grab bars for bathtub, but no shower chair to use. When asked, they said one should be in bathroom. They were told it wasn't, they informed me there were no more because they were broken. I really feel they should offer me some of my money back from this experience. I will not recommend this Embassy Suites to anyone visiting the Cleveland area.
Stayed 1 night in Jul 2025

6/10 Okay

sandria

Travelled with family
Liked: Amenities
I have stayed at this hotel several times in different locations, but recently my experience has been disappointing. In April, I visited the one in Chicago and was hustled out of my $85 deposit! I can’t afford to lose money like that. They kept saying the deposit was sent back, but I never received it. Then, I stayed at the location in Beechwood and had the same issue, this time losing a $50 deposit! I want my deposits back! I haven't made much noise about this yet, but I am ready to. The staff in Chicago was great, while the service in Beechwood was just average—not something to brag about. The highlight of my visits was the breakfast and the bar; they did a fantastic job there. However, I will likely take my business elsewhere if this continues, as I feel like I'm being scammed out of my deposits for no reason! No parties, noise, not left dirty.. Nothing! just my daughter and I..!! I want answers!!
Stayed 1 night in May 2025

10/10 Excellent

GINNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Harold

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs

My granddaughter had bites on her from the sofa couch, the rug was filthy, the bathroom need updates. It had paint chips in the tub. The toilet is too low! And our air conditioning wasn't working properly. The only good thing is the breakfast but We won't be back.
Stayed 2 nights in Jul 2025

6/10 Okay

Harold

Liked: Cleanliness
The hotel is average and this is due the poor bed quality, toilets are way too low, just need to update the property
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Abigail

Disliked: Staff & service
Stayed 1 night in Jul 2025