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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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Studio, 1 Queen Bed, Non Smoking
Free daily on-the-go breakfast
Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Studio, 1 Queen Bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Place, Westfield Great Northern Mall
    ‪3 min walk‬
  • Place, Rocky River Reservation
    ‪2 min drive‬
  • Place, Rocky River
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Studio, 1 Queen Bed, Non Smoking
Extended Stay America Suites Cleveland Airport North Olmsted
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.4 out of 5, 922 reviews
The price is €54
includes taxes & fees
4 Jan - 5 Jan 2026
Extended Stay America Suites Cleveland Airport North Olmsted

About this property

Extended Stay America Suites Cleveland Great Northern Mall

Suburban hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Cleveland Great Northern Mall. During your stay, you're just a quick walk from Westfield Great Northern Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and conference space
  • 5 minutes by foot from Westfield Great Northern Mall and a 3-minute drive from Rocky River
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Great Northern Mall. Free self parking is available.

This North Olmsted hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 334 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Reviews

Extended Stay America Suites Cleveland Great Northern Mall Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 180 out of 738 reviews
Rating 8 - Good. 150 out of 738 reviews
Rating 6 - Okay. 155 out of 738 reviews
Rating 4 - Poor. 123 out of 738 reviews
Rating 2 - Terrible. 130 out of 738 reviews

Reviews

4/10 Poor

Jonathon

Stayed 1 night in Sep 2025

6/10 Okay

Angela

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

aimee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Despite finding dirty underware with bacon in them under the bed, the microwaves still had cheese in it from the last guests. The best was a out as flimsey as cardboard and you know that breakfast they SAY THEY HAVE? Well its coffee.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I trsvel a lot and this was the worse place i have even stayed at
Stayed 2 nights in Sep 2025

4/10 Poor

Curtis, Oak Point

Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Staff & service, room comfort
Good parking. Hotel a bit dated but was comfortable. My room had a small kitchen included with fridge and oven.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Business traveller

Below Average

The hotel needs some serious renovations & cleaning services. Front desk bored & barely spoke to me. I didn’t even get a hello, hi, welcome :). Good for a night as a one person, definitely not for a family stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Sravanthi

Stayed 2 nights in Aug 2025

8/10 Good

Karthik

Liked: Cleanliness
Grab and go breakfast can be done better.
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with family

The place stinks

The room we got was definitely not the one i booked the didn't have hard wood floors the carpet was nasty the room and hotel stinks. The grab and go breakfast was a joke a muffin and coffee. The rooms could be really nice with some updates. Pictures on are very misleading.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very big
Stayed 1 night in Aug 2025

2/10 Terrible

Correen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Nope

Gross. Pull out bed had old gross water bottle and fruit looops all over it. Stained floor. Not good
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean
Stayed 1 night in Jun 2025

4/10 Poor

Jody

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have pillows for the pull out, we had to go buy some for our sons. It was not clean and our room had a hole in the bathroom door and knob was falling off and cabinets looked like they had been chewed on the corners. There was a dog across the hall that barked constantly. Breakfast was either a protein bar or small muffin.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cassie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in went fine but I don’t think they were happy we booked on Expedia bc of the low rate we got so he kept saying how they were sold out etc. our room was smelly and we bought some deodorizer's to try to help cover the smell. We were on the first floor and it was super noisy above us. The pull out mattress had a bunch of terrible looking stains. The complimentary breakfast was watery coffee and expired nutrigrain bars. I wouldn’t stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Deattrya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Deattrya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price. Nothing extra fancy. Good people who operate the property. Solid property for the price. Not fancy, lavish or extra clean. I felt safe.
Stayed 1 night in Jul 2025

6/10 Okay

Beverly M.

Disliked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Okay place for the price.

Stay was comfortable enough for the price. Entire hotel is definitely older and it shows. Was okay enough with everything until we tried to use the pull out bed and couldn't because there was no sheet on it and it was dirty. So I just slept on the couch without pulling it out. Good thing I'm short.
Stayed 1 night in Jul 2025

4/10 Poor

Emilie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible Breakfast. There was almost nothing in breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Jeanine

Liked: Staff & service
Disliked: Property conditions & facilities

Way to phone it in you guys

Not great. They denied receiving any details from hotels.com around my request for accommodations. I reported that we were bringing a service animal and that I have some mobility issues and would benefit from a room near the elevator or common area. I always send this well in advance so that the hotel can figure out where to put me that will make sense. They put me about half way down the hall which is not great. When we got to the room I had to spend the first several minutes documenting the damage to the room as the carpet was torn in several places. There was also damage to the walls in some areas. I wanted a time stamped photo to back me up that this was not damage from my dog as a room should not look like that. The tv was like a bobble head doll and the position of the screen would not hold. They had no ice machine. There was a type written document full of typos on the dresser that stated that we could make our own ice with the two ice trays in the freezer. The breakfast was coffee with no creamer and a few granola bars. Be so for real right now. If I was paying $80, I’d say ok whatever, but this was about $140, which makes the details completely unacceptable. Needless to say i will not be staying there again.
Stayed 1 night in Jul 2025