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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    ‪3 min walk‬
  • Crocker Park
    ‪9 min drive‬
  • I-X Center
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Cleveland Great Northern Mall

Suburban hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Cleveland Great Northern Mall. During your stay, you're just a quick walk from Westfield Great Northern Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and conference space
  • 5 minutes by foot from Westfield Great Northern Mall and a 3-minute drive from Rocky River
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Great Northern Mall. Free self parking is available.

This North Olmsted hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 334 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 167 out of 677 reviews
Rating 8 - Good. 140 out of 677 reviews
Rating 6 - Okay. 140 out of 677 reviews
Rating 4 - Poor. 113 out of 677 reviews
Rating 2 - Terrible. 117 out of 677 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Travelled with family
Disliked: Amenities, property conditions & facilities
The side entrance door did not latch securely. Anyone could have entered without a key. The bathroom and kitchen floor were sticky to walk on. Beds were average. Someone started yelling and banging on a door at 6 am, then a few minutes later the fire alarm went off. We were told there was no fire, but the alarm went off two more time. After the alarm stopped, our bathroom fan started to make a horrible noise. The front desk said that the noise was because they were trying to get something to cool down, but there was no fire. I was packed up and left by 6:30 am, just as the fire department was arriving.
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Julie

Travelled with family and small children, Business traveller
The beds had bed bugs. We left the property and had to find a different place to stay.
Stayed 1 night in Mar 2025

4/10 Poor

Tom

Disliked: Staff & service
The room was clean, but it had an odor about the room that was strong
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells bad, dirty bathroom and kitchen
Stayed 4 nights in Feb 2025

6/10 Okay

Christina S

Travelled with family
Everything inside the property is quite old. Kitchen has no cooking tools and coffee pot.
Stayed 5 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A shopping stay

Nice friendly staff. Clean suite.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rickie

Stayed 1 night in Feb 2025

6/10 Okay

LeSean

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will recommend and stay again!

The staff were very accommodating and pleasant!
Stayed 1 night in Feb 2025

8/10 Good

Tatianna

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Willie

Travelled with partner
The stay was cool thebed could of be a little better but the overall stay was good it was quite
Stayed 1 night in Feb 2025

10/10 Excellent

Donnie

Stayed 2 nights in Feb 2025

4/10 Poor

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arnelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

2/10 Terrible

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Stayed 1 night in Feb 2025

8/10 Good

Nadine

Stayed 2 nights in Feb 2025

6/10 Okay

Shana

Liked: Cleanliness, staff & service
There were roaches on the kitchen counter and the oven was dirty.
Stayed 5 nights in Dec 2024

10/10 Excellent

TuJuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and location. Staff members were great and accomodating. Cleveland is a great city with really good food spots too! Thank You!
Stayed 2 nights in Feb 2025

6/10 Okay

Willie

Stayed 1 night in Feb 2025