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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking
Pillow-top beds, desk, laptop workspace, blackout curtains
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    ‪5 min walk‬
  • Rocky River
    ‪3 min drive‬
  • I-X Center
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Extended Stay America Suites Cleveland Great Northern Mall

Suburban hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they enjoy the helpful staff at Extended Stay America Suites Cleveland Great Northern Mall. During your stay, you're just a quick walk from Westfield Great Northern Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a meeting room, and conference space
  • 5 minutes by foot from Westfield Great Northern Mall and a 3-minute drive from Rocky River
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Great Northern Mall. Free self parking is available.

This North Olmsted hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 334 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 160 out of 653 reviews
Rating 8 - Good. 132 out of 653 reviews
Rating 6 - Okay. 137 out of 653 reviews
Rating 4 - Poor. 110 out of 653 reviews
Rating 2 - Terrible. 114 out of 653 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery convenient with kitchen. Great stay. Will choose again in the future
Stayed 1 night in Oct 2024

10/10 Excellent

Rickie

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Phalla

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Mall across the street
Stayed 2 nights in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not satisfied

My stay was not very pleasant. The fire alarm went off and took a long time to deactivate. The room's stove was very dirty and a/c blew a lot of dust and would not warm enough. I would definitely would consider other options next time before staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort

One day trip

Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Terrance

Liked: Staff & service
Always a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Hind, Dearborn Heights

Stayed 1 night in Dec 2024

10/10 Excellent

Ricky

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Dec 2024

6/10 Okay

Rick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Iman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled our reservation and they did not help us with another reservation, we ended up sharing with a family member. The room wasn’t clean. The bathroom sink when turned on the water would gather in the sink. The door knob was falling off ever time I was trying to open or lock the door. We had to give them our towels to get new ones which weren’t clean either.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff very helpful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great time
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Douglas

Stayed 1 night in Nov 2024

6/10 Okay

Cindy

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
I drove from out of state,was an hour early for check in,thought maybe my room was ready,got told i could checkin for an xtra charge even though my room was ready.i asked to use restroom and was told there wasnt one except in my room...ive stayed with extended stay many times never had that issue.the man at the desk when i returned was very nice
Stayed 1 night in Nov 2024

6/10 Okay

Tamera

Travelled with family
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Amenities
Had roaches
Stayed 1 night in Nov 2024

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel conditions
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Stayed 2 nights in Nov 2024