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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Café
Lobby
Standard Room, 2 Double Beds (Smoke Free)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(55 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(68 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Cleveland - Mentor/ Willoughby. During your stay, you'll be within walking distance of Historic Kirtland. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an ATM, and a vending machine
  • Guests have great things to say about the helpful staff and the value of their stay
  • 9 minutes by car from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cleveland - Mentor/ Willoughby, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. Public spaces have free WiFi. Free self parking is available.

This Willoughby hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 112 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Glenn

Disliked: Cleanliness
Fine but floors where dirty. Didn't seem like bathroom was mopped
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities
It was okay except when we walked in it smelled.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Dayton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

4/10 Poor

Ikea

Room was dirty. Also problem with the door. Killed two large bugs inside the room
Stayed 1 night in Jun 2025

2/10 Terrible

Brooke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Soooo dirty and they offered another room and it was equally as smelly and filthy. Refused to give us our money back.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Joanna S

Disliked: Staff & service, property conditions & facilities, room comfort
-Half the bed was sucked in even when you got up. -were not given clear directions where the room was
Stayed 1 night in Jun 2025

2/10 Terrible

Joseph, St Louis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my stay at this hotel. The room floor was dirty, and overall cleanliness was far below expectations. The bathroom was poorly maintained, and the shampoo provided was not nearly enough. The beds were extremely uncomfortable, and there were not enough towels in the room. There was no hair dryer or iron available, and the air conditioning was in bad condition, making the room stuffy. For the price I paid, I expected much better service and comfort. Unfortunately, it was not worth the money, and I would not recommend staying here.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth, Pineville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in Jun 2025

4/10 Poor

Amanda

Disliked: Cleanliness, amenities
Pretty dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Older but well kept property. Price point is perfect for locale, no real amenities, and type of hotel. Dated, but very clean rooms. Definitely worth the value if need for room is a good nights sleep. Would recommend.
Stayed 2 nights in May 2025

8/10 Good

Kyrra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
First... What I DID NOT like. My room's door-latch was extremely difficult to work. The electronic key-card was fine, But the latch itself required multiple - 8-10 - vigorous attempts to get it to open. On one occasion, around 11:00 PM, The night manager had to come and open the door. - He also had similar struggles. -- I was in town for a family event... Twice, returning to my room late, this definately put a damper on things. Otherwise... The room was clean, bed comfortable. While I did not need them there were extra amenities such as in-room-safe for valuables, microwave, small fridge, ironing board and iron, hair dryer. - These were nice
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but only needed for sleep. Access was easy.
Stayed 2 nights in May 2025

6/10 Okay

Don

Travelled with partner
Disliked: Amenities
Property a bit worn. Bed very comfortable.
Stayed 1 night in May 2025

6/10 Okay

Tanya

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelt bad. Was dirty. Felt dirty and uncomfortable
Stayed 1 night in May 2025

4/10 Poor

Nathaniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
$28 fee for early check in <1hr early (travelling from 7hrs away). Bugs (alive and dead) in room. Noisy shower and fan.
Stayed 1 night in May 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No housekeeping for a 4 day stay. Asked for addition towels only given 1 with attitude. Unkept inside and outside.
Stayed 4 nights in May 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a nice stay

It was a nice stay. The room was clean. I stayed in a bottom floor king room which was nice and convenient. The only issue I had was the shower curtain was very dirty which isn't a huge deal for me. Everything else was clean. It was a comfortable stay for the price it was. The heater worked like no other. It got very hot in the room so I switched to A.C and that worked very well too. I would stay here again. I did enjoy my stay very much. I appreciate the housekeeping lady. She was very nice during checkout. I am also in housekeeping so I know how much of a struggle it could be. Thank you so much housekeeping staff and Dee for the nice room.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, property conditions & facilities
It was quick and efficient
Stayed 1 night in May 2025