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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Café
Exterior
Lobby
Superior Room, 1 King Bed (Smoke Free)

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
4166 State Route 306, Willoughby, OH, 44094
  • Place, Historic Kirtland
    ‪1 min drive‬
  • Place, Indian Museum of Lake County
    ‪3 min drive‬
  • Place, Headlands Beach State Park
    ‪13 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(78 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

7.2 out of 10
Good
(57 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(28 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Cleveland - Mentor/ Willoughby. During your stay, you'll be within walking distance of Historic Kirtland. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an ATM, and a vending machine
  • Guests have great things to say about the helpful staff and the value of their stay
  • 9 minutes by car from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cleveland - Mentor/ Willoughby, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. Public spaces have free WiFi. Free self parking is available.

This Willoughby hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel

Red Roof Inn Cleveland Hotel Willoughby East

Red Roof Inn Cleveland East - Willoughby Ohio

Red Roof Inn Willoughby Hotel Willoughby

Willoughby Red Roof Inn

Red Roof Inn Cleveland East Willoughby Hotel

Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
The room was clean and they were very friendly at the front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Alisa

Stayed 10 nights in Feb 2026

2/10 Terrible

Sharliaka

Disliked: Cleanliness, property conditions & facilities
Filthy rooms
Stayed 1 night in Jan 2026

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities
Yes this is a barebones motel but I just needed a place to sleep and it was perfect My dog was free The staff was wonderful the place was clean.
Stayed 1 night in Jan 2026

8/10 Good

Nicholas, Los Angeles

Liked: Cleanliness, property conditions & facilities
Clean room. Lock was a little tricky. Overall good place to stay in Mentor.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2026

4/10 Poor

Marty

Liked: Cleanliness, staff & service
Uncomfortable mattress, door was very difficult to open, thermostat on heater did not maintain the temperature
Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Stayed 1 night in Jan 2026

8/10 Good

Thomas n

Stayed 7 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Michael R

Stayed 1 night in Dec 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, property conditions & facilities
They do still need to work on locks on door. First door key given didn’t work. Bathroom floor could have used a touch more love. Other than that all was fine.
Stayed 1 night in Dec 2025

6/10 Okay

Heidi

Liked: Cleanliness
These rooms were fine for our needs but a little run down. Overall I would stay here again and recommend it as a good place to stay on a budget.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay. Room was clean and service was excellent. Thank you
Stayed 1 night in Dec 2025

8/10 Good

Ariel

Liked: Cleanliness, amenities, property conditions & facilities
Red Roof Inn in Mentor/Willoughby was a good place to stop near Cleveland. The hotel wasn't far off the highway, check-in and checkout was seamless, and the room was clean, neat and easy to find. It wasn't too cold or hot, nothing disturbed me during the night, and the bed was very comfortable. I also appreciated how much light the room offered (overhead light, bathroom light, sink light, bed lights), so I never needed to stumble around in the dark. It was well worth the price, for both comfort and location.
Stayed 1 night in Dec 2025

8/10 Good

Khurram

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

2/10 Terrible

Derek

Liked: Staff & service
Disliked: Cleanliness, amenities
I had the worst experience here I have ever had in a hotel (Room 132) and I have stayed in other Red Roof Inns frequently with no problem like this. I see this reported in other reviews online too. I woke up covered in bites or small welts from what looked a lot like bed bug bites. I immediately showered and packed up and had to get back on the road. I informed the front desk and said I would email them pictures. It did not seem like a surprise to them. When I did get a hold of them they blamed me and said it was probably ticks(?) or fleas that I brought from somewhere else. I understand that they can't control pests but I did not expect to be told that I was lying or that I didn't understand how biting insects work with such a lack of accountability to guests. They said they inspected the room, but the thing about bed bugs is they are hard to detect, especially in the daytime and you need to do more than "take a look". I would never, ever stay here again and would seriously advise people avoid this place. It ended up costing me a couple hundred dollars to replace everything I threw out rather than bring it back with me. Go down the interstate to the next Red Roof.
Stayed 1 night in Dec 2025

8/10 Good

Johnathan, Mentor on the Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couteous staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael R

Stayed 1 night in Dec 2025

4/10 Poor

marcia

room heat didnt work moved to anothet room tv didnt work. moved to third room but internet didnt work very good
Stayed 4 nights in Dec 2025

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, amenities
Dog hair on the bed in the restroom.Was that cleaned well
Stayed 1 night in Dec 2025

2/10 Terrible

Ricardo R

Stayed 3 nights in Nov 2025