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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Exterior
Lobby
Standard Room, 2 Double Beds (Smoke Free)
Café

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4166 State Route 306, Willoughby, OH, 44094
  • Place, Historic Kirtland
    ‪1 min drive‬
  • Place, Indian Museum of Lake County
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(72 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Cleveland - Mentor/ Willoughby. During your stay, you'll be within walking distance of Historic Kirtland. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an ATM, and a vending machine
  • Guests have great things to say about the helpful staff and the value of their stay
  • 9 minutes by car from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cleveland - Mentor/ Willoughby, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. Public spaces have free WiFi. Free self parking is available.

This Willoughby hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Staff & service, property conditions & facilities
Was a convenient place to stay. Staff friendly and checked us in quickly. Good price but no extras in rooms. Appeared clean, some interior updates needed.
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to land

Stayed after a wedding, wasn’t anything fancy but it worked. Nice staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and relaxing and quiet and the staff was very nice
Stayed 8 nights in Sep 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLE trip

Stay was good! Only issue was my room had a loud fan! Parking was handy..staff was very friendly!! Room was clean and bed very comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Artem

Stayed 2 nights in May 2025

10/10 Excellent

Micaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and the beds were quite comfy. Easy check in for a quick weekend stay. Staff was very friendly and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Nice, clean room. Great value
Stayed 1 night in Sep 2025

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort

Red Roof is better then this!

Needs up dated and smelled so bad we had to move out. They did refund our remaining money.
Stayed 5 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic facility directly overlooking the interstate. It was clean and fairly comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great. Location convenient yet quiet right off the highway. Property really needs to be updated. A bit of an odor in the room; key card reader didn’t work, AC unit had a lot of dark colored dust in it, and behind the shower head there was a hole that was black ringed.
Stayed 1 night in Aug 2025

6/10 Okay

Brian, Coldwater

Travelled with family
Liked: Cleanliness, staff & service
Good for a 3 star motel. It was clean, but the property is showing it's age. Location is somewhat difficult to find as it is not that clear where th drive to the motel is when coming from I-90. It is partially hidden by trees/shrubs. The cable went off for 10-20 minutes twice. Nothing seriously wrong with the place, but nothing special either.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 1 night in Aug 2025

6/10 Okay

Steve

Travelled with group
Disliked: Amenities, property conditions & facilities
no breakfast, no working coffee pot in room
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Stayed 1 night in Sep 2025

8/10 Good

Sabina, Maple

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would rate it a 10 compared to my other recent stays.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in need of a refresh. The room had dead bugs on the window ledge. The lock on the door appeared to be unsafe. One of the evening reception staff was not helpful.
Stayed 1 night in Aug 2025

8/10 Good

Curtis

Liked: Staff & service, property conditions & facilities
It was cool
Stayed 1 night in Aug 2025

6/10 Okay

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is nice, the room is clean, there was no dust anywhere. However, the old furniture and lamps were oppressive. When we entered the room, it smelled of dampness, the sink was in the room, not in the bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Sean, Granville

Travelled with partner
Disliked: Amenities
We booked a "Superior Room," and if it is Superior to the rest of the rooms at this hotel, then I don't want to know how bad those other rooms are. The king-size bed was atrocious. The mattress and/or foundation was either collapsed, broken, or worn out because one side of the bed was collapsed and had little to no cushioning. After midnight, loud music erupted just outside the door. I tried to call the front desk about it, but the room phone did not work. I checked it thoroughly, and it was plugged in but it was inoperative. So, that wasn't very safe. The loud music did not stop, so I was forced to get up from bed and go outside to see what was going on. There was a Cadillac parked in the space right outside our "Superior Room." The car was running, and there was a person sitting in the driver's seat. The music was coming from inside the vehicle, and it was loud enough that the bass notes were causing the car windows to make a buzzing sound. I walked over to the office because I could not call them due to the phone not working. The person in the office said the car is there every Saturday night, it is always parked in the same place, and the driver always sits in it with the sound system blaring. The person in the office walked outside with me, and when she did, the loud music stopped. I was a little afraid to walk from the office back to my "Superior Room" because I had to walk near the car still parked and running with the driver sitting inside.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Stayed 1 night in Aug 2025

2/10 Terrible

Douglas

Stayed 1 night in Aug 2025