Hotel Riu Palace Maspalomas - Adults Only

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Dates

August 2025

September 2025

Experience the elegant lobby with a spacious seating area, sofas, armchairs, and potted plants.

Relax by the pool surrounded by lush palm trees and a modern hotel building.

Relax by the pool surrounded by lush greenery and palm trees, with expansive views of the desert landscape and ocean.

Enjoy a romantic dinner under the stars with a breathtaking view of the surrounding landscape from our outdoor dining area.

Enjoy a luxurious dining experience with a panoramic view of the surrounding landscape.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Gym
Spa
24/7 front desk

Explore the area

Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

Maspalomas Dunes
‪3 min walk‬
English Beach
‪14 min walk‬
Yumbo Shopping Center
‪17 min walk‬
Las Palmas (LPA-Gran Canaria)
‪27 min drive‬

Room options

Junior Suite, Balcony, Garden View (Superior)

46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

1 bedroom, minibar, iron/ironing board, free WiFi

Standard Double Room, Balcony

Exceptional

30 sq m
Sleeps 3
2 Twin Beds

Double Room, Sea View

Wonderful

30 sq m
Ocean view
Sleeps 3
2 Twin Beds

Junior Suite, Balcony, Garden View

45 sq m
Sleeps 3
2 Twin Beds

Similar properties

Relax by the serene pool surrounded by lush palm trees and enjoy a tranquil atmosphere.

Pool
Breakfast included
Spa
Kids pool

for 1 room

includes taxes & fees

17 Aug - 18 Aug

About this property

Hotel Riu Palace Maspalomas - Adults Only

Elegant adults-only beach hotel with 2 outdoor pools

Catch some rays at the nearby beach or spend the day relaxing at Hotel Riu Palace Maspalomas - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.

Hotel Riu Palace Maspalomas - Adults Only offers 367 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Satellite television is provided.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Palace Maspalomas - Adults Only. During your stay, you're just a quick walk from Maspalomas Dunes. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.

Free buffet breakfast served daily
Free WiFi
Drinking and dining options include 3 restaurants, a poolside bar, and 2 bars/lounges
Take a swim in the 2 outdoor pools
Treat yourself to massages at the spa
Amenities include a car charging station, a multilingual staff, and an elevator
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute walk from Maspalomas Dunes and a 3-minute drive from Yumbo Shopping Center

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Maspalomas - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a health club, a steam room, and a garden. A complete renovation of Hotel Riu Palace Maspalomas - Adults Only was completed in July 2021.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Main restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.

Pool Restaurant - This theme restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Lobby bar / Lounge bar - Onsite lobby lounge. Guests can enjoy alfresco dining (weather permitting). Open select days.

Poolside bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Electric car charging station on site

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
2 bars/lounges
3 restaurants
A poolside bar

Restaurants on site

Krystal
Lobby bar / Lounge bar
Main restaurant
Pool Restaurant
Poolside bar

Things to do

2 outdoor pools
Bicycle rentals
Bicycle storage
Concerts/live shows
Evening entertainment
Full-service spa
Health club
Sauna
Shopping
Steam room

Conveniences

24-hour front desk
Hair salon
Water dispenser

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
5 floors
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Renovated entire property - July 2021
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with satellite channels

Food and drink

Electric kettle
Minibar

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Property Registration Number h-35/1/0000205

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Palace Maspalomas

Hotel Riu Palace Maspalomas San Bartolome de Tirajana

Maspalomas Palace Hotel

Maspalomas Palace Riu

Maspalomas Riu Palace Hotel

Riu Maspalomas

Riu Maspalomas Palace

Riu Maspalomas Palace Hotel

Riu Palace Maspalomas

Riu Palace Maspalomas San Bartolome de Tirajana

Riu Maspalomas Adults Only

Hotel Riu Palace Maspalomas

Hotel Riu Palace Maspalomas Adults Only

Hotel Riu Palace Maspalomas - Adults Only Hotel

Hotel Riu Palace Maspalomas - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Peter

5 May 2025

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

10/10 Excellent

Yves

5 May 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s so good we made a second trip

Our second trip to Riu Palace Maspalomas. We enjoyed it so much both times.

Stayed 5 nights in Apr 2025

8/10 Good

Romelito

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base near the Dunes but not 5stars

I can't categorise this hotel as 5 stars, if most people here have had travelled to all 5-star hotel type, they should know the difference, but this is a good location staying in the south. 1.Check in - waited outside with others, processing were done simultaneously by calling everyone,our luggage’s were all brought into the room 2.No slippers so if you are not used to walking barefoot, then bring some indoor slippers. 3.No Free bottled water -this is 5-star hotel 4.No turndown service, but a room attendant will knock your door if you need a towel or not. 5.No coffee machine(capsules) but instant sachet coffee, cream, sugar and a kettle, no cutlery but rather a wooden stick (like those used in every Mcdonalds store). 6.TV has Sky news and other old movies but no other English channels to explore. 7.Safety deposit you need to pay, this is the only hotel classified as 5 star and in our entire travelling years that we must pay for this safety box. 8.Dinner foods are bland to our taste and the presentation is kind of repetitive and the same every night, the Chef should twist it a bit more appealing even though it's kind of repetitive each or other night, presentation of the foods helps.no one will greet you or accompany or pin point you to a seat, so choose your table or ask if it's free to sit. 9.Staffs are very attentive, In general, we would like to give thanks to Jesus that serves us all the time, he always been attentive and helpful to our needs.

Stayed 7 nights in Apr 2025

8/10 Good

Timothy

Travelled with partner

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.

Stayed 7 nights in Mar 2025

10/10 Excellent

Christian

Travelled with group

25 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2025

10/10 Excellent

Flaviano, Carbonera

Travelled with family

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Alejandro

Travelled with partner

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and service.

Stayed 5 nights in Feb 2025

8/10 Good

Katharine

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.

Stayed 10 nights in Jan 2025

10/10 Excellent

Verified traveller

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large comfortable hotel

Stayed 14 nights in Jan 2025

10/10 Excellent

Matthew

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 Day Winter Subshine Break

We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.

Stayed 7 nights in Jan 2025

10/10 Excellent

Jacobus

Travelled with partner

24 Jan 2025

Liked: Amenities

Amazing hotel and service

Stayed 8 nights in Jan 2025

6/10 Okay

Pierre

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Un palace ?

Nous avons été déçu par notre chambre. Elle été située en rez de chaussée exposée nord. Il y faisait froid (18/19°) et pas de chauffage ! La réception nous a dit qu'il n'y avait pas de chauffage aux Canaries ! Nous avons dû de mander deux couvertures et mon conjoint est tombé malade. Nous connaissions cet hôtel et pensions que pour un cinq étoiles nous aurions un meilleur service. Un hôtel 5 étoiles doit être parfait !

Stayed 10 nights in Jan 2025

10/10 Excellent

Maria de los angeles Romano, reston

Travelled with partner

23 Dec 2024

Liked: Amenities

The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.

Stayed 7 nights in Dec 2024

10/10 Excellent

NICHOLAS

Travelled with family

11 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just a fabulous hotel couldn’t fault anything one of the best hotels we have stayed in with a special thank you to all the staff for making our holiday so memorable

Stayed 10 nights in Nov 2024

10/10 Excellent

GRANT

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.

Stayed 2 nights in Nov 2024

4/10 Poor

Nolan

Business traveller, Travelled with group

3 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Poor customer services on departure

front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2024

8/10 Good

Liza

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!

Stayed 4 nights in Oct 2024

8/10 Good

Tiina

Travelled with group

10 Oct 2024

Liked: Cleanliness, room comfort

Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.

Stayed 5 nights in Sep 2024

10/10 Excellent

Denis

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

10/10 Excellent

Brian

30 Jun 2024

Stayed 5 nights in Jun 2024

10/10 Excellent

Andy

22 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jun 2024

8/10 Good

Daniel

Travelled with group

15 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful hotel that could improve the food

This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.

Stayed 8 nights in May 2024