See all properties

The Westin Cleveland Downtown

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video - submitted by Ekaterina | Together Anywhere
46-inch LCD TV with premium TV channels, TV
Reception
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪5 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪8 min walk‬
  • Place, Huntington Bank Field
    ‪11 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(153 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About this property

The Westin Cleveland Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Cleveland Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Rock and Roll Hall of Fame. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Masa & Agave Cantina
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Masa & Agave Cantina - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Masa & Agave Lounge - Onsite cocktail bar. Open daily.
Market 216 - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 20 2026 to May 22 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1365 out of 2146 reviews
Rating 8 - Good. 378 out of 2146 reviews
Rating 6 - Okay. 189 out of 2146 reviews
Rating 4 - Poor. 102 out of 2146 reviews
Rating 2 - Terrible. 112 out of 2146 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

John, Zebulon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice but the hotel is tired and needs a facelift.
Stayed 1 night in Jan 2026

10/10 Excellent

Marcella

Stayed 1 night in Jan 2026

10/10 Excellent

Bilal

Stayed 1 night in Dec 2025

8/10 Good

nicole

Travelled with family
Yes, but they were not very explanatory of everything. No room service the 2nd day. No coffee in the lobby was very disappointing especially not getting room service for towels, trash, and no coffee and cream refill.
Stayed 3 nights in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 1 night in Dec 2025

6/10 Okay

David Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room as average. Clean, nothing too special, just adequate. Bar staff for early evening spent most of the time complaining about life in general, about being busy.. was annoying. Felt the need to complain about customers and just about everything… while we sat and smiled. Breakfast was outstanding, great service. Location is outstanding to downtown Cleveland. Parking garage was definitely not built for a truck or larger SUV…very tight turns all throughout. Hotel desk staff was very nice, professional, and helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
The shower could not regulate between hot and cold and would go from the extremes without warning. Furnace would not keep temperature. Toilet valve would run on and off all night.
Stayed 3 nights in Jan 2026

10/10 Excellent

Leonardo

Stayed 2 nights in Jan 2026

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
People were very friendly and the room was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jan 2026

8/10 Good

Alica

Travelled with group
Liked: Cleanliness, property conditions & facilities
This was a nice hotel and the people there were fantastic. I honestly cannot stress this enough. Every staff member I interacted with including valet was so pleasant and accommodating and truly made it a great experience. I was a little underwhelmed by the room and slightly grossed out by the carpet, which took away from it a bit.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic price.
Stayed 1 night in Dec 2025

10/10 Excellent

Rashawndra

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome hotel! The room was very clean. Nice view of the city! We would highly recommend and would definitely stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Garrett

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Great location and excellent room
Stayed 1 night in Dec 2025

10/10 Excellent

Eliseo

Stayed 1 night in Jan 2026

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was perfect for our needs
Stayed 1 night in Jan 2026

10/10 Excellent

Michael, Chicago

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chuck

Liked: Cleanliness
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

None
Stayed 1 night in Nov 2025

10/10 Excellent

Melvin Leon, Johnson City

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodations and location.
Stayed 4 nights in Dec 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Friendly Staff
Stayed 2 nights in Jan 2026