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Hotel Paradis Cluj Napoca

4.0 star property

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Photo gallery for Hotel Paradis Cluj Napoca

Property entrance
Lobby sitting area
Indoor pool
Reception
Deluxe Double Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Pet-friendly
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Ciocarliei 47, Cluj-Napoca, 400619
  • Iulius Mall Cluj
    ‪18 min walk‬
  • Unirii Square
    ‪3 min drive‬
  • Cluj Arena
    ‪5 min drive‬
  • Cluj-Napoca (CLJ)
    ‪9 min drive‬

Room options

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 23.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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includes taxes & fees
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About this property

Hotel Paradis Cluj Napoca

Hotel in Cluj-Napoca with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, a 24-hour front desk, and express check-in.
Hotel Paradis Cluj Napoca offers 74 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, PARADIS SPA. The spa is open daily.
During your stay at Hotel Paradis Cluj Napoca, you'll be within walking distance of Record Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include free lobby newspapers and an elevator
  • Onsite recreation includes a sauna
  • Within a 15-minute walk of Record Park and The Office Business Center
  • Pets welcome for a fee
Hotel Paradis Cluj Napoca offers its guests a full-service spa, an indoor pool, and a sauna. WiFi is free in public spaces. Free breakfast is available daily. Hotel Paradis Cluj Napoca also features spa services, complimentary newspapers in the lobby, and express check-in. Self parking is free.

This 4-star Cluj-Napoca hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: RON 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: RON 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Paradis Cluj Napoca
Hotel Paradis
Paradis Cluj Napoca
Hotel Paradis Cluj Napoca Hotel
Hotel Paradis Cluj Napoca Cluj-Napoca
Hotel Paradis Cluj Napoca Hotel Cluj-Napoca

Hotel Paradis Cluj Napoca Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 35 reviews
Rating 8 - Good. 15 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 3 out of 35 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
decent hotel with good location for us but no water or glass in the room on both nights I stayed there . No tea and coffee in the room either
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Jess

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA EITHER NOT FUNCTIONAL OR 'NOT INCLUDED'. EITHER WAY A CON. I booked this hotel on the basis of its advertised spa facilities. When I went down to use them I was informed they were 'out of service' - no indication had been given prior to my arrival or even at check-in. I asked about the possibility of a partial refund on the basis that I had spent significantly more on Paradis for the pool and sauna than I would have for other accommodation. I was told by two different receptionists that they were following up with the manager. As I left, I was told by the receptionist 'I've spoken to the manager, they are initiating your refund'. A week later, with no sign of any refund, I sent a follow-up email. They informed me that 'my booking did not include spa access and so they would not be refunding any money'. I invite you to look at their page on Expedia closely, and see whether there is any indication that the spa is a separate fee. Instead, the page absolutely invites the assumption that the spa is included (not least because Paradis costs a degree more than other just-room accommodation of a similar standard). I would submit that their advertising is deceptive and their receptionists polite only in-so-far as it gets you out of the door. Even if the spa had been operational, the location of the hotel really is out in the (questionable) suburbs with a 30 minute walk into town. And breakfast, whilst extensive, was variable in quality and by the last day I only had coffee.
Stayed 4 nights in Jan 2025

8/10 Good

Hoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and near the city center and close to airport I will go back and stay again
Stayed 1 night in Mar 2023

2/10 Terrible

Jay, Ashburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel i ever stayed. No SPA , parking is disaster, not friendly staff. I would not recommend this hotel !!!
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel last minute after being let down by another hotel in total had 10 rooms, staff couldn't fo enough to help, rooms more than adequate for our needs and all cleaned. Very pleased
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, spacious rooms. Friendly professional staff. Furnishings could be modernized. Pillows could be more comfortable. Window curtains did not cover the entire window, letting in a lot of light. Soundproofing windows and walls could be better.
Stayed 4 nights in Oct 2019

4/10 Poor

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioner did not work so we used the window to cool the air inside the room. Unfortunately there are no screens on the window so we got a few mosquito bites. Also the elevator did not work properly. The doors closed on me while I was entering the elevator. Got squized by the doors ending up with a bump above my left eye. Apparently this problem is known to the staff.
Stayed 2 nights in Oct 2019

6/10 Okay

Razvan

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer services, excellent room, excellent breakfast
Stayed 2 nights in Aug 2019

10/10 Excellent

tova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very noisy! Bring ear plugs!

The walls are paper thin, we heard the guy next door snoring all night and cough it sounded like he was in the room with us! Then there’s the banging and slamming all hours. We did not sleep, left feeling exhausted after 2 nights. Felt a bit unwelcome to use the spa, it was all switched off and they made excuses. Could not book a massage, again more excuse that there was nobody to do it. Asked for late check out was told no, felt strange atmosphere the whole time like they didn’t really want us there! Lovely cafe opposite called Cronos cafe for coffee, they are friendly there.
Stayed 2 nights in May 2019

4/10 Poor

Pricope

Disliked: Cleanliness
-No paper in the toilet -towels smelling bad -chairs dirty in the room -no air conditioning,only hot air, even windows can not assure fresh air (no protection against insects) -toilet door blocked on the floor
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freackin amazing

It was Amazing. The staff is very friendly and helpful.it made me think I should move to Cluj❤️
Stayed 3 nights in Apr 2019

8/10 Good

ionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business retreat

Excellent location in-between easy access from the airport and to the Old Town area where most of my business is. First time in a single person room, so smaller bed but fine and comfortable and very clean on arrival, kettle provided as requested. Dinner menu inexpensive, and breakfast eat as much as you can if you want to.Swimming pool, jacussi and sauna very relaxing at the end of the day!!!
Stayed 1 night in Apr 2019