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CityClass Hotel Alter Markt

4.0 star property
VIP Access

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Photo gallery for CityClass Hotel Alter Markt

Front of property
Junior Suite
Lobby
Daily buffet breakfast (EUR 18.90 per person)
Junior Suite | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Alter Markt 55, Cologne, NW, 50667
  • Place, City Hall
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

CityClass Hotel Alter Markt

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
CityClass Hotel Alter Markt's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the central location
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Cafe-Lounge Alter Markt55 - Onsite café. Open 24 hours.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities
Excellent overall- clean room, comfortable beds, and a large enough room for suitcases and moving around. The breakfasts were excellent- a large variety of food offered; all who worked at the hotel were very friendly and extremely helpful!! I highly recommend this hotel!
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 3 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Lovely hotel, well-equipped room and comfy big bed. Provided me with a great gluten free breakfast. Fantastic location, close to the cathedral and other city sites. Short walk to the train station if you are travelling by train. Would definitely recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

8/10 Good

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, clean and staff very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay close by the old town and Christmas markets. Room was comfortable and service was excellent.
Stayed 3 nights in Nov 2025

8/10 Good

wendy Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially during the Christmas Market season. Easy walking to restaurants, shopping and cathedral.
Stayed 4 nights in Dec 2025

10/10 Excellent

AMY, Lacey

Stayed 1 night in Dec 2025

10/10 Excellent

Rachel, Macomb

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff is friendly, helpful and always attentive. Great location if going to Christmas Markets (10 min walk), Train Station (6 minute walk), local restaurants, and shopping. Have a grocery store right next door, a pharmacy next to that, if needed, and a convenience store all within a 1 minute walk.
Stayed 1 night in Dec 2025

10/10 Excellent

Mr Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception staff
Stayed 2 nights in Dec 2025

8/10 Good

Vai Sio Lydia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have only stayed in Cologne for one night. Very glad have booked this hotel. Nice location and a christmas market is just right in front of the hotel, and we enjoy very much the festive vibes. Simply catch the Christmas market trains outside the hotel entrance made our trip so easy to travel around the city. The guest room is clean but relatively small. However I understand in this prime location I cannot expect more.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff, can’t go far wrong. Only thing to highlight that wasn’t great were the pillows. Everything else very good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfectly located for the Christmas Markets. Despite being a busy time of year to visit the room was peaceful and quiet. The quality of the breakfast was excellent. Good variety of food. The staff were polite and helpful at all times. Very good experience
Stayed 3 nights in Nov 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la catedral
Stayed 1 night in Nov 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, staff was very nice, convenient location
Stayed 3 nights in Nov 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard John, Weybridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Hanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in the old town. Spotlessly clean. Spacious room with comfortable beds and great shower. Without exception staff were friendly, helpful and efficient. Very good breakfast selection, including wide variety of both hot and cold options. Cafe/ bar open til late . Would definitely recommend the hotel and would stay there again . Nothing to fault at all.
Stayed 3 nights in Nov 2025

10/10 Excellent

Colin

Stayed 1 night in Nov 2025

10/10 Excellent

Gordon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very well centrally located for Cologne Cathedral, Christmas markets, the chocolate museum, and train access. Quiet, comfortable, very good breakfast (at an added cost), and close to several bars and restaurants for other meals.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eamonn

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely location, clean room, spacious and welcoming staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean room. Highly efficient staff that could not do enough to help you. Highly recommended
Stayed 3 nights in Nov 2025

6/10 Okay

Lauren

Travelled with partner
Liked: Cleanliness
We had our do not disturb sign on the door and the housekeepers barged in when I had just gotten out of the shower and was completely naked, exposing me to the outer hallway too. Best the hotel would give us was a “free coffee”, which they did give us in the end but felt a bit insulting. Accidents happen but the whole thing just felt poorly handled and like we were being gaslit. The receptionist at the end was more understanding but overall, was a very odd experience that I’d never had happen. Rooms are super tiny and beds aren’t very comfortable. Very unlikely we’d stay here again.
Stayed 2 nights in Nov 2025