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Novotel Köln City

4.0 star property
VIP Access

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Photo gallery for Novotel Köln City

Sauna
Property video
Interior detail
Terrace/patio
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Bayenstr. 51, Cologne, NW, 50678
  • Place, Rheinau Harbour
    ‪4 min walk‬
  • Place, Chocolate Museum
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪20 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(107 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Köln City

Family-friendly hotel with a rooftop terrace, near Cologne Cathedral
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace, and self parking. Housekeeping is available on request.
Novotel Köln City offers 222 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Köln City. During your stay, you're just a quick walk from Rheinau Harbour. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Cologne Cathedral and a few minutes from Musical Dome
  • Pets welcome for a fee
Novotel Köln City offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 2745 square feet (255 square meters) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Novotel Köln City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cologne hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 21 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,745 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1011 reviews
Rating 8 - Good. 369 out of 1011 reviews
Rating 6 - Okay. 67 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 20 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hadden een fantastisch verblijf. Het hotel is prima gelegen om Keulen te bezoeken. De service en het ontbijt zijn uitstekend.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly, the whole hotel was very clean, modern and nice. Breakfast was amazing and tasty, so much choice and buffet was kept clean and tidy. I used the gym which is small but has a few cardio machines, there is only one weights machine and it doesn't do a lot. The sauna is great, however, as a woman i did not appreciate men not wearing bathing shorts in the sauna/sauna room. I felt very uncomfortable. This needs to be made extremely clear to guests. The room was big, the bed very comfortable. Would be great if the tv had streaming services like netflix or casting capabilities. The room was a little dark in the daytime for natural light. Overall I would stay again but maybe not use the sauna on my own :(
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sauberes Zimmer , haben uns wohlgefühlt
Stayed 1 night in Oct 2025

10/10 Excellent

Haval

Stayed 1 night in Oct 2025

10/10 Excellent

G

Stayed 2 nights in Oct 2025

8/10 Good

Ulrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt og stort udvalg af morgenmad
Stayed 2 nights in Oct 2025

8/10 Good

alex

Travelled with family
Liked: Cleanliness, staff & service
Having stayed in Novotels before, i knew what to expect from them. I would say that the hotel was good but having stayed in the Brugge Novotel the night before, we couldnt help but be a little disappointed. Our room was adequate for what we needed, albeit, a little small. The only downside was that our room was SO HOT (end of October)- we had the thermostat turned to the lowest setting but ended up having the window open (that faces the main road, with busy traffic all night), throughout the night, so that we could feel comfortable enough to sleep (although sleep with the noisy traffic was just as hard!). We didnt have breakfast at the hotel, as at €24 pp, it was far too expensive. The hotel is located about a 20 minute walk from the city centre. It was too far for our youngest to walk, so we got buses and a taxi (€15) back. We used the car park during our stay. Considering it is the hotel car park, we couldnt believe that hotel residents we being charged such a high price to stay there and that no discounts were offered. It was €64 for our parking for 3 nights! Overall, an ok stay but I wouldnt return there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonor

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Philippa

Disliked: Cleanliness, staff & service, amenities
The desk staff were not friendly. In addition despite placing a label on my room door indicating that I was in the room and didn't want to be disturbed, the cleaner just opened my room door and let himself in, until I said that I was in the room. This was unforgivable.
Stayed 2 nights in Oct 2025

10/10 Excellent

samuel ramirez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the coffee machines was broken, sometimes the lines during breakfast were long.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room check in was easy very nice people at front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Perikli

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back again
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good convenient location
Stayed 5 nights in Sep 2025

10/10 Excellent

SHAWN

Stayed 1 night in Sep 2025

10/10 Excellent

Ebru

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming hotel, with clean rooms and good food for eating during the early evening. Staff friendly and approachable. The rooms do have a kettle etc in them so no need to bring your own. The hotel is located on the edge of the city which you can either travel on the bus number 133 from Cologne station (rear Entrance) taxi out the front or walk which will take approx 20 minutes. City sightseeing bus stops 10 mins walk away by the Lindt chocolate Museum/ Factory starting from 10.30.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Von

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Abimbola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful but wish they had some sort of package in hotel rooms that told you where nearest supermarkets and transport facilities were
Chocolate Museum nearby
Cathedral about 30 mins walk
Irish pub
Stayed 7 nights in Sep 2025

10/10 Excellent

ALYCIA

Stayed 2 nights in Sep 2025

8/10 Good

Daniela

Stayed 2 nights in Aug 2025

10/10 Excellent

Odhiambo

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Good location, front of house helpful building a bit tired. The safe had to be fixed and the door came off and trapped my son in. We had a view of the satellite display as well which wasn't great despite an upgraded room. Breakfast and service is amazing, the bar not so great... Not bad.
Stayed 4 nights in Aug 2025