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Hotel Sapphire

3.5 star property

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Photo gallery for Hotel Sapphire

Interior
Sports bar
Restaurant
Exterior
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 371, Galle Road, Colombo
  • Place, Havelock City Mall
    ‪20 min walk‬
  • Place, Dehiwala Zoological Garden
    ‪3 min drive‬
  • Place, Isipathanaramaya Buddhist Temple
    ‪3 min drive‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Triple Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Sapphire

A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hotel Sapphire offers 44 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Sapphire, you're just a quick walk from New Delmon Hospital. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at The Chinese Golden Palace
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from New Delmon Hospital and a 3-minute drive from Majestic City
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Sapphire. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colombo hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 9:00 AM.
The Chinese Golden Palace - This restaurant specializes in Chinese cuisine. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Return airport shuttle (surcharge) during limited hours
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Hotel Sapphire Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 131 reviews
Rating 8 - Good. 40 out of 131 reviews
Rating 6 - Okay. 25 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 11 out of 131 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Markandu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Navaratnam

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent value for money!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marc

Fantastic place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Prasanna

The staff were amazing. We were a family of 5 with very young children, who were very active. The staff were very patient with the chaos that's our family and jumped in to help at every opportunity. Re booked them for our stay after our return from the resorts.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

VALLIPURAM

Liked: Cleanliness, staff & service
In a great location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

terrence

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Kailayanathan

Disliked: Cleanliness, amenities, property conditions & facilities
not clean at all
Stayed 6 nights in Feb 2026
Verified

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in very convenient location for dinning, shopping and public transportation.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Kokilaverny

Disliked: Amenities
Shops nearby
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. House keeping was good. The breakfast had bread and butter most of the days. Should have some variety for breakfast. The staff were helpful and courteous.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Shiyamshangar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Raja

Liked: Amenities
Staff was very supportive.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Aisalan

Disliked: Cleanliness
The bathroom tiles were coming off. The worst hotel to stay. The reception people had a poor communication.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Nadarajah

Liked: Cleanliness, staff & service, room comfort
It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
Stayed 9 nights in Jun 2025
Verified

6/10 Okay

Rajini

Liked: Staff & service
Disliked: Cleanliness
Bedding had stain on it. Room also smell . Bathroom was dy
Stayed 2 nights in Oct 2025
Verified

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities
Very convenient location for all needs.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Mithunan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Ayadurai

Disliked: Cleanliness, property conditions & facilities
Very unsatisfactory stay in this hotel. Very noisy air condition, dirty bathroom, this is not three star standard hotel, Personally I wouldn’t give one star. Ordered for three cups of tea at the restaurant, they charge me 1500 rupees, I asked for the bill,, after some argument they brought the bill for 1150 rupees but did not mention on the bill for it is for three cups of tea. We are a regular visitor to this hotel but won’t stay there in future.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
Stayed 1 night in Apr 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
We have stayed in this hotel on 21 occassions. It has the best possible location locayion with many shops and eating places nearby. Transport is easy to and from the hotel.ops, transport and restaurants are
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

VALLIPURAM

Liked: Cleanliness, amenities, property conditions & facilities
In a great location, need to improve room and bathroom quality
Stayed 1 night in Jul 2025
Verified

8/10 Good

Evelyn

Liked: Property conditions & facilities
I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
Stayed 10 nights in Jun 2025
Verified

4/10 Poor

Thiyagarajah

Disliked: Property conditions & facilities
Rooms are dated. Initial allocation in 2nd floor - lot of road noise, smelly bathroom, AC does not sit at right temperature, mosquito or similar in room. I had booked early checkin but night/early morning reception duty feined knowledge and made a fuss that all rooms were booked etc. Did not give me receipt for early checkin payment until requested. Day reception ladies were brilliant and helpful and held the hotel name up for me. Management must update rooms and remind staff of duties and be consistent. Buffet staff must not engage in conversation with guests to the point of slight irritation while eating. Staff in general are pleasant. Having seen Sapphire as a landmark hotel, I want it to succeed and my comments are meant for improvement only. All the best.
Stayed 1 night in Feb 2026