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The Columbus Hilliard Hotel

3.0 star property

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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2350 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪2 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, The Mall at Tuttle Crossing
    ‪5 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,006 reviews
The price is €101
includes taxes & fees
6 May - 7 May
Comfort Suites Columbus West - Hilliard

About this property

The Columbus Hilliard Hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Courtyard by Marriott Columbus West/Hilliard offers 150 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Columbus West/Hilliard. During your stay, you'll be close to Hollywood Casino. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Ohio State University and 7 minutes from Hollywood Casino
Courtyard by Marriott Columbus West/Hilliard offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5210 square feet (484 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Columbus West/Hilliard. Free self parking is available.

This 3-star Columbus hotel is smoke free.

Courtyard by Marriott Columbus West/Hilliard has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 5,210 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Columbus Hilliard Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes! Great stay. Safe. Love the unique layout. Would visit again when going back to the Hillard area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peggy

Liked: Cleanliness, property conditions & facilities
Room was extremely clean! Staff very friendly and helpful. I was just disappointed by the fact no breakfast or coffee without paying at the cafe. I did purchase breakfast there and it was excellent. Food for dinner was yummy. Reasonable priced!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Roger, Leipsic

Liked: Cleanliness, amenities, property conditions & facilities
No problems good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, this hotel far exceeded expectations. The staff was phenomenal! We had a couple of special requests that they would have been well within their right to decline but instead they went above and beyond in every way! Made the stay perfect!
Stayed 3 nights in Nov 2025

10/10 Excellent

Adam, columbus

Stayed 1 night in Sep 2025

6/10 Okay

Karen

Plenty of parking. Good place to stay for overnight, right off of highways. Especially if you're not looking for any comps. Only lemon water in lobby and no Bonvoy room. There's only a lounge in lobby where you van purchase lite meals or drinks.
Stayed 4 nights in Oct 2025

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to downtown and campus areas. Plenty of food choices near hotel.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Nice room. Clean pool.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kirsty

Stayed 1 night in Sep 2025

2/10 Terrible

Kaleb

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Fares, Seattle

Yyy
Stayed 1 night in Aug 2025

8/10 Good

Cheryl, Beavercreek

Travelled with family
Liked: Staff & service
Very dim lighting in room. Couldn't access balcony. No plug in bathtub. Staff was very friendly and willing to please.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a full restaurant in place

The only down fall was that the web side said it's a restaurant in there, and unfortunately it's a missed. And was the main reason I choose this hotel. They have a little "bistro" with some small bits but is Not a full operational restaurant. Everything else was great!
Stayed 4 nights in Aug 2025

10/10 Excellent

Effie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all about location. The pool area is also fun. .
Stayed 1 night in Aug 2025

4/10 Poor

Jerry

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Do better

Overall, the stay was ok, but what I found distasteful was that the mattresses I laid on were dirty. Also, the pool and the bar had weird operating times, which was also an inconvenience for my friends and me.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

JANE

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No hot water for two days. No water on half of one day.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony overlooking the interior courtyard
Stayed 1 night in Jul 2025

2/10 Terrible

Sharon

The hotel had no running water from Friday, 7/18, 8am through 6pm. When the water was turned back on, there was no hot water!! In addition, the room smelled musky, the elevator smelled like feces. Worst experience I’ve encountered at a Marriott.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly.
Stayed 4 nights in Jul 2025